Facilitation Plan Development Tasks. The Contractor shall provide facilitation and consultation services to include, but not limited to, the following requirements: The Contractor’s approach must be tailored to specifically address and cultivate a successful resolution. The facilitation team should implement the approach that is deemed most appropriate and effective in fostering a resolution between all individuals involved. However, the facilitation service should be conducted formally, with an emphasis on conflict resolution using a systematic approach, working with the group to develop a strategic intervention plan. Success of the facilitation will involve, but not solely rely on, the following factors: • Whether the process was time effective; • Whether the resolution was satisfactory or do-able; • Whether relationships have improved; • Whether the parties understood opposing viewpoints better Facilitation service will take place in person either at the designated NOAA site or at a nearby facility and will involve the participation of all group members. The strategy might include periodic meetings, where, in the intervals between meetings, the solutions, exercises and suggestions proposed by the facilitation team are implemented. Then at the ensuing meetings the effectiveness of such can be evaluated and refined to arrive at a point where the group members are in accord as a result of increased awareness, modified behavior, improved communication, etc. The assessment of the issues can include both individual interviews in which participants may communicate one on one with the facilitation team prior to the group meetings, as well as discuss the issues and work on a resolution as a group.
