Definition of Complaint Sample Clauses

Definition of Complaint. A complaint shall be defined as any verbal or written expression, resentment or dissatisfaction against an employee by any person while the employee is performing his/her duties for the Board.
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Definition of Complaint. Except where otherwise required by applicable law, the word "Complaint" as used herein will mean a Subscriber contact or inquiry regarding Century's service or picture quality and requiring some follow-up or investigation and resolution by Customer Service Representative or the Cable Television System's technical staff. Complaints will not include those contacts or inquiries by Subscribers which are resolved on the telephone with the Subscriber at the time of the contact or inquiry or those contacts or inquiries regarding programming or rates.
Sample 1

Related to Definition of Complaint

  • Definition of a Grievance A grievance is defined as a dispute or disagreement as to the interpretation or application of the specific terms and conditions of this Agreement.

  • Definition of Grievance A grievance shall be defined as any difference arising out of the interpretation, application, administration, or alleged violation of the Collective Agreement.

  • Definition of Overpayments An “Overpayment” means any funds that Xxxxxx receives or retains under any Federal health care program to which Xxxxxx, after applicable reconciliation, is not entitled under such Federal health care program.‌

  • Definition of Layoff A layoff shall be defined as a reduction in the work force or a reduction in the regular hours of work as defined in this Agreement.

  • EVENTS CONSTITUTING MATERIAL BREACH OF AGREEMENT The Applicant shall be in Material Breach of this Agreement if it commits one or more of the following acts or omissions (each a “Material Breach”):

  • Definition of Overtime Overtime means those hours worked in excess of normal hours of work as per Article 8.1 (Normal Work Week).

  • Definition of Confidential Information The term “Confidential Information” shall mean all information that either party discloses (a “Disclosing Party”) to the other party (a “Receiving Party”), whether in writing, electronically, or orally and in any form (tangible or intangible), that is confidential, proprietary, or relates to clients or shareholders (each either existing or potential). Confidential Information includes, but is not limited to:

  • Definition of Working Days Working day" as used in the Grievance and Arbitration procedure shall mean a day other than Saturday, Sunday or a recognized holiday.

  • Definition of Reportable Event For purposes of this CIA, a “Reportable Event” means anything that involves:

  • Definition of the Parties Without prejudice to Article 49, for the purposes of this Agreement, "the Parties" shall mean the Community, its Member States or the Community and its Member States, within their respective areas of competence, as derived from the Treaty establishing the European Community, on the one hand, and the Andean Community, its Member Countries or the Andean Community and its Member Countries, on the other, in accordance with their respective spheres of competence. The Agreement shall also apply to measures taken by any State, regional or local authorities within the territories of the Parties.

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