Dealing with Service Failures Sample Clauses

Dealing with Service Failures. Imp_20 Amount of loss and damage .654 Imp_23 After delivery service .804 Imp-21 Kindness of service staff .709 Imp_10 Processing the loss and damage .632 Factor 2: Intermodal Expediency Imp_10 Suitability of Load Carrying Units for commodity .814 Imp-16 Duration of transit time .714 Imp_8 Efficiency at trans-loading stations .611 Factor 3: Efficiency of Cargo Intake& Discharge Imp_4 Expediency of ordering/chartering service .853 Imp_9 Equipment free time for loading/unloading .799 Table 3.4 shows the results of regressions run on overall importance of service quality assigned by shippers to rail routes they used for European freight transfer. In order to assess the impacts of shippers’ subjective appraisals and contextual factors which jointly affect importance assigned to rail service quality, the model included three dummies extracted from descriptive analyses of rail freight flows and rail users. These included FWL and tank-wagon consignments, shipments of foodstuffs and those executed by large and medium-size shippers whose revenues exceeded 10 million Euros. The 23 model parameters explained 60 percent of variance in the overall importance that European shippers’ assigned to rail service quality on routes used. We can see from the t-values that it was solely Factor 2, Intermodal Expedience, which contributed to the latter (Table 3.4). Other significant variables included shipments of foodstuffs and shipments by companies with revenues exceeding 10 million Euros. Consignments of full wagon loads and tank wagons, although significant were not considered important for the shippers’ assessments of overall service quality. This is understandable given the fact that wagon loads constitute traditional rail service, which usually operates in single-modal fashion. A positive and highly significant impact of Factor 2 signals that shippers attached more importance to efficiency of intermodal operations whose service quality is more important for high-value foodstuffs. European Commission Organization Code: TOI Sixth Framework Programme Classification: Confidential Contract : 513567 Version: Date: 1.0 03/05/2007 Table 3.4: Regression of factor scores on overall importance of rail service quality Independent Variables Paramet er Estimate Standar d Error t-stat. p-value Intercept .158 .485 .326 .746 Full Wagon Loads -.189 .179 -2.089 .041 Tank-Wagons -335 .266 -3.731 .000 Shipments of foodstuffs .184 .279 2.097 .041 Shippers >10-50 million Euros .241 .192 2.752 .00...
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Related to Dealing with Service Failures

  • Termination Due to Force Majeure Event If the period of Force Majeure continues or is in the reasonable judgment of the Parties likely to continue beyond a period of 120 (one hundred and twenty) Days, the Parties may mutually decide to terminate this Agreement or continue this Agreement on mutually agreed revised terms. If the Parties are unable to reach an agreement in this regard, the Affected Party shall after the expiry of the said period of 120 (one hundred and twenty ) Days be entitled to terminate the Agreement in which event, the provisions of Articles 16 and 17 shall, to the extent expressly made applicable, apply.

  • Available Relief for a Force Majeure Event 11.7.1 Subject to this Article 11:

  • Failure to Maintain Financial Viability The System Agency may terminate the Contract if, in its sole discretion, the System Agency has a good faith belief that Grantee no longer maintains the financial viability required to complete the services and Deliverables, or otherwise fully perform its responsibilities under the Contract.

  • GOAL FOR CONTRACTING WITH SMALL AND MINORITY BUSINESSES WOMEN’S BUSINESS ENTERPRISES, AND LABOR SURPLUS AREA FIRMS (if subcontracts are to be let)

  • Service Interruption Except where there exists an emergency situation necessitating a more expeditious procedure, the Licensee may interrupt Service for the purpose of repairing or testing the Cable Television System only during periods of minimum use and, when practical, only after a minimum of forty- eight (48) hours notice to all affected Subscribers.

  • Service Interruptions The Company may need to interrupt Your access to the Website to perform maintenance or emergency services on a scheduled or unscheduled basis. You agree that Your access to the Website may be affected by unanticipated or unscheduled downtime, for any reason, but that the Company shall have no liability for any damage or loss caused as a result of such downtime.

  • Termination Notice for Force Majeure Event If a Force Majeure Event subsists for a period of 180 (one hundred and eighty) days or more within a continuous period of 365 (three hundred and sixty five) days, either Party may in its discretion terminate this Agreement by issuing a Termination Notice to the other Party without being liable in any manner whatsoever, save as provided in this Article 34, and upon issue of such Termination Notice, this Agreement shall, notwithstanding anything to the contrary contained herein, stand terminated forthwith; provided that before issuing such Termination Notice, the Party intending to issue the Termination Notice shall inform the other Party of such intention and grant 15 (fifteen) days time to make a representation, and may after the expiry of such 15 (fifteen) days period, whether or not it is in receipt of such representation, in its sole discretion issue the Termination Notice.

  • Reporting of Non-Force Majeure Events Each Party (the “Notifying Party”) shall notify the other Parties when the Notifying Party becomes aware of its inability to comply with the provisions of this Agreement for a reason other than a Force Majeure event. The Parties agree to cooperate with each other and provide necessary information regarding such inability to comply, including the date, duration, reason for the inability to comply, and corrective actions taken or planned to be taken with respect to such inability to comply. Notwithstanding the foregoing, notification, cooperation or information provided under this Article shall not entitle the Party receiving such notification to allege a cause for anticipatory breach of this Agreement.

  • PROHIBITION ON CONTRACTING WITH ENTITIES USING CERTAIN TELECOMMUNICATIONS AND VIDEO SURVEILLANCE EQUIPMENT (Effective Aug. 13, 2020 and as amended October 26, 2020) Pursuant to 2 CFR 200.216, Contractor shall not offer equipment, services, or system that use covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system. ‘‘Covered telecommunications equipment or services means 1) telecommunications equipment produced by Huawei Technologies Company or ZTE Corporation (or any subsidiary or affiliate of such entities); 2) for the purpose of public safety, security of government facilities, physical security surveillance of critical infrastructure, and other national security purposes, video surveillance and telecommunications equipment produced by Hytera Communications Corporation, Hangzhou Hikvision Digital Technology Company, or Dahua Technology Company (or any subsidiary or affiliate of such entities);

  • Termination due to Force Majeure 13.5.1 If the Force Majeure Event or its effects continue to be present beyond the period as specified in Article 4.5.3, either Party shall have the right to cause termination of the Agreement. In such an event, this Agreement shall terminate on the date of such Termination Notice.

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