Customer Service Requests Sample Clauses

Customer Service Requests. Applications, including activation, change or discontinuance of Service, will only be accepted in writing via facsimile transmission or U.S. Mail, or by telephone, with verification of Customer’s User ID & Security Code.
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Customer Service Requests. Customers may contact AEP Energy directly regarding the terms of this Agreement and the services provided hereunder at the address listed above, which address and phone number shall be provided to Customers regarding the Program. Requests and inquiries regarding distribution services, including emergencies, power outages, wire or service maintenance, metering, service billing or other similar EDU related concerns should be addressed directly with the EDU.
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Customer Service Requests. If you have questions or comments or need to provide notice of any kind to the Company regarding Programs including cancellations or refunds of your Program fees, please e-mail us at xxxxxx@xxxxxxxx.xxx.
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Customer Service Requests. If you request end user customer service assistance or report a problem with the iSignthis Service, it may be necessary for iSignthis, iSignthis eMoney Ltd or our Merchant Customer’s service operators to access your account and view your account information.
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Customer Service Requests. Contractor agrees to refer and abide by the following guidelines as related to the Customer service requests:
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Customer Service Requests. If you have questions or comments or need to provide notice of any kind to Loyobo FIT regarding your membership, please e-mail us at xxxx@xxxxxxxxx.xxx.
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Customer Service Requests. Applications for activation of Service may be initiated by telephone and will be accepted in writing via facsimile transmission, U.S. mail, or in person at the Company office. Requests for change of Service will be accepted by telephone as well as by fax, mail or in person.
Sample 1
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Customer Service Requests. If you request end user customer service assistance or report a problem with the ISX Service, it may be necessary for ISX, ISX Financial EU Ltd orourMerchantCustomer’sserviceoperatorstoaccessyour account and view your account information. • Respect the Law. You agree notto use the ISXservices Service forillegal purposes orforthetransmission of material thatisunlawful, harassing, libellous (untrue and damaging to others) invasive of another’s privacy, abusive, threatening, orobscene,orthatinfringestherightsofothers.Please alsonotethatwe mayneed to disclose your details to your financial institution, regulators, lawenforcement agencies, or under judicial or court order.
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Related to Customer Service Requests

  • Service Requests In support of services outlined in this Agreement, the Service Provider will respond to service related incidents and/or requests submitted by the Customer within the following time frames:  0-8 hours (during business hours) for issues classified as High priority.  Within 48 hours for issues classified as Medium priority.  Within 5 working days for issues classified as Low priority. Remote assistance will be provided in-line with the above timescales dependent on the priority of the support request.

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • Customer Service Support During the Term of this Agreement, VNDS will provide reasonable telephone and e-mail customer service support to Registrar, not Registered Name Holder or prospective customers of Registrar, for nontechnical issues solely relating to the System and its operation. VNDS will provide Registrar with a telephone number and e-mail address for such support during implementation of the Supported Protocol, APIs and Software. First-level telephone support will be available on a 7-day/24-hour basis. VNDS will provide a web-based customer service capability in the future and such web-based support will become the primary method of customer service support to Registrar at such time.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • Service Request The Service Provider may:

  • CUSTOMER SERVICE ACCESS The Competitive Supplier agrees to provide, or cause to be provided, certain customer services to Participating Consumers. Such services shall be reasonably accessible to all Participating Consumers, shall be available during normal working hours, shall allow Participating Consumers to transact business they may have with the Competitive Supplier, and shall serve as a communications liaison among the Competitive Supplier, the Town, and the Local Distributor. A toll-free telephone number will be established by Competitive Supplier and be available for Participating Consumers to contact Competitive Supplier during normal business hours (9:00 A.M. - 5:00 P.M. Eastern Standard Time, Monday through Friday) to resolve concerns, answer questions and transact business with respect to the service received from Competitive Supplier. The Town will post program-related information on the Town’s website which will be available to Participating Consumers for general information, product and service information, and other purposes.

  • CONTRACTOR CUSTOMER SERVICE REPRESENTATIVE Contractor shall designate a customer service representative (and inform Enterprise Services of the same) who shall be responsible for addressing Purchaser issues pertaining to this Master Contract.

  • Customer Service Standards The Franchising Authority hereby adopts the customer service standards set forth in Part 76, §76.309 of the FCC’s rules and regulations, as amended. The Grantee shall comply in all respects with the customer service requirements established by the FCC.

  • Provider Services The Contractor’s system shall collect, process, and maintain current and historical data on program providers. This information shall be accessible to all parts of the MCMIS for editing and reporting.

  • Customer Contacts CLEC, or CLEC's authorized agent, are the single point of contact for its End User Customers' service needs, including without limitation, sales, service design, order taking, Provisioning, change orders, training, maintenance, trouble reports, repair, post-sale servicing, Billing, collection and inquiry. CLEC will inform its End User Customers that they are End User Customers of CLEC. CLEC's End User Customers contacting Qwest will be instructed to contact CLEC, and Qwest's End User Customers contacting CLEC will be instructed to contact Qwest. In responding to calls, neither Party will make disparaging remarks about the other Party. To the extent the correct provider can be determined, misdirected calls received by either Party will be referred to the proper provider of Local Exchange Service; however, nothing in this Agreement shall be deemed to prohibit Qwest or CLEC from discussing its products and services with CLEC's or Qwest's End User Customers who call the other Party.

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