CUSTOMER SATISFACTION INDEX Sample Clauses

CUSTOMER SATISFACTION INDEX. The Union and employees recognize the importance of a positive CSI and agree to work together with the Company in an effort to improve the Dealership’s CSI score. The Company will continue to post CSI scores on an ongoing basis. As it is important that employees fully understand the importance of a strong CSI, the Company will hold monthly meetings to review current CSI scores and any topics relevant to the Technicians. It is understood that while these meetings are voluntary, all employees are expected to be aware of the topics covered in these meetings. Whenever employees are asked to help the Company satisfy a customer, it is understood that negative actions directly in front of customers can damage the Company’s image and CSI rating. LETTER OF AGREEMENT
Sample 1
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CUSTOMER SATISFACTION INDEX. If required by O2 or the Distributor, in every quarter of the Term, O2 Customers procured by the Dealer must register on O2’s Customer Satisfaction Index (or equivalent survey) scores that are at least as high as the scores registered by Customers procured by O2’s direct sales channels in the same quarter.
Sample 1
CUSTOMER SATISFACTION INDEX. If required by EE or the Distributor, in every quarter of the Term, EE Customers procured by the Dealer must register on EE’s Customer Satisfaction Index (or equivalent survey) scores that are at least as high as the scores registered by EE Customers procured by EE’s direct sales channels in the same quarter.
Sample 1
CUSTOMER SATISFACTION INDEX. If required by Vodafone or the Distributor, in every quarter of the Term, Vodafone Customers procured by the Dealer must register on Vodafone’s Customer Satisfaction Index (or equivalent survey) scores that are at least as high as the scores registered by Customers procured by Vodafone’s direct sales channels in the same quarter.
Sample 1

Related to CUSTOMER SATISFACTION INDEX

  • Customer Satisfaction 4.1 Services to be provided under Call Off Agreements to the satisfaction of Contracting Bodies 90% Confirmation by the Authority of the Supplier’s performance against customer satisfaction surveys

  • Client Satisfaction To the best of your knowledge, have any Clients treated in your Facility under the AHS Agreement experienced any unplanned hospital admissions or emergency room visits? Yes No If yes, please provide a summary (including Client PHN and reason for admission) as per requirements in Schedule D Reporting Requirements Annual Reporting Template (Continued) Unplanned Hospital Admissions and/or Emergency Room visits Annual Reporting Template (Continued) Complication rates (including nosocomial infections and major surgical complications): Please provide the following: Intra-operatively Postoperatively Procedure Type Procedure Type Change of Ownership or Control Confirm that there has not been any change of ownership or control of your Facility since this Agreement with AHS was originally signed? Confirmed 

  • Minimum Customer Support Requirements for TIPS Sales Vendor shall provide timely and commercially reasonable support for TIPS Sales or as agreed to in the applicable Supplemental Agreement.

  • Quarterly Contractor Performance Reporting Customers shall complete a Contractor Performance Survey (Exhibit I) for each Contractor on a Quarterly basis. Customers will electronically submit the completed Contractor Performance Survey(s) to the Department Contract Manager no later than the due date indicated in Contract Exhibit D, Section 17, Additional Special Contract Conditions. The completed Contractor Performance Survey(s) will be used by the Department as a performance-reporting tool to measure the performance of Contractors. The Department reserves the right to modify the Contractor Performance Survey document and introduce additional performance-reporting tools as they are developed, including online tools (e.g. tools within MyFloridaMarketPlace or on the Department's website).

  • Contractor Performance Evaluations The Contract Administrator will evaluate Contractor’s performance as often as the Contract Administrator deems necessary throughout the term of the contract. This evaluation will be based on criteria including the quality of goods or services, the timeliness of performance, and adherence to applicable laws, including prevailing wage and living wage. City will provide Contractors who receive an unsatisfactory rating with a copy of the evaluation and an opportunity to respond. City may consider final evaluations, including Contractor’s response, in evaluating future proposals and bids for contract award.

  • Annual Performance Evaluation On either a fiscal year or calendar year basis, (consistently applied from year to year), the Bank shall conduct an annual evaluation of Executive’s performance. The annual performance evaluation proceedings shall be included in the minutes of the Board meeting that next follows such annual performance review.

  • PRODUCTIVITY The Productivity Scheme which was agreed to is: Contained in Annexure B.

  • Staffing Levels To the extent legislative appropriations and PIN authorizations allow, safe staffing levels will be maintained in all institutions where employees have patient, client, inmate or student care responsibilities. In July of each year, the Secretary or Deputy Secretary of each agency will, upon request, meet with the Union, to hear the employees’ views regarding staffing levels. In August of each year, the Secretary or Deputy Secretary of Budget and Management will, upon request, meet with the Union to hear the employees’ views regarding the Governor’s budget request.

  • Baseline For purposes of measuring a reduction in net tax revenue, the interim final rule measures actual changes in tax revenue relative to a revenue baseline (baseline). The baseline will be calculated as fiscal year 2019 (FY 2019) tax revenue indexed for inflation in each year of the covered period, with inflation calculated using the Bureau of Economic Analysis’s Implicit Price Deflator.163 FY 2019 was chosen as the starting year for the baseline because it is the last full fiscal year prior to the COVID– 162 See, e.g., Tax Policy Center, How do state earned income tax credits work?, https:// xxx.xxxxxxxxxxxxxxx.xxx/xxxxxxxx-xxxx/xxx-xx- state-earned-income-tax-credits-work/ (last visited May 9, 2021).

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