Severity Code definition

Severity Code means the severity designation assigned to a problem call (for example, Severity Xxxxx 0, Xxxxxxxx Xxxxx 2).
Sample 1
Severity Code means the system impact of a Case, as established in accordance with Table A1 below in Schedule A “Customer Care – Technical Support Services”.
Sample 1
Severity Code means the classification system for all incidents raised with the Service Desk as fully defined in “Service Restoration”
Sample 1

Examples of Severity Code in a sentence

  • The Severity Code will be the basis for scheduling work on the backlog and assigning resources to the request.

  • Severity Code 2: Incidents which degrade performance of critical systems and which are critical to any User and no reasonable or viable alternatives are available.

  • Severity Code 1: Incidents which affect business critical systems that impact on any User and no reasonable or viable alternatives are available.

  • All issues usually fall into the definition of Severity 1 through 3 on the Severity Code Chart.

  • The Severity Code indicates the level of mental health and psychiatric services needed by the inmate.

  • Software Impact Definitions & Response TimeService requests for problems received by the service provider will be given a Severity Code based on how critical the problem is.

  • Severity Code 3: Incidents which degrade performance of non-critical systems which 22may result in such systems being difficult to use or having restricted functionality.

  • Severity Code Definition Resolution Timeframe Level 1 Critical Impact Outages at an entire site or multiple locations with no workaround.

  • Severity Code Criteria Determination of the severity code is the first step in assessing the risk associated with a workplace hazard.

  • DocuSign Envelope ID: 8AF3D84D-F401-47EC-B5EF-CE0A8F5929AF EXHIBIT B SERVICE LEVEL AGREEMENT Accelevents Service Level Agreement Tickets for problems received by the help desk will be given a Severity Code from 1 – 4 based on how important responding to the problem is to the primary business of the event as a whole, as well as the availability of workarounds.


More Definitions of Severity Code

Severity Code means the system impact of a Case, as established in accordance with Table A1 below.
Sample 1
Severity Code means the classification system for all incidents raised with the Service Desk as defined in Section 5;
Sample 1

Related to Severity Code

  • Security Code means a sequence of numbers and/or letters or such other codes or procedures, whether generated by a Security Mechanism or otherwise, for use in connection with access to and/or use of the EB Services;

  • Security Codes are the credentials (such as codes and passwords) that are associated with you and used by us to verify the authenticity of Communications from you. Security Codes are used to access Accounts and to use the Services. The Security Codes include any supplemental or alternative method used to verify the authenticity of Communications that may be offered or presented to you by us from time to time. • “Service(s)” and “Online Banking” are the online banking interface and the banking services described in this Agreement.

  • City Code means the City Code on Takeovers and Mergers.

  • Network Code means the document now known as the Network Code and formerly known as the Railtrack Track Access Conditions 1995;

  • Building Code Act means the Building Code Act, 1992, S.O. 1992, c.23, as amended;

  • STCW Code means the Seafarers’ Training, Certification and Watchkeeping Code as adopted by resolution 2 of the 1995 Conference of Parties to the STCW Convention, in its up-to-date version;

  • Railway Code Systems means necessary systems within the meaning of the Systems Code;

  • Access Code means the Railways (Access) Code 2000;

  • Grid Code / “IEGC” or “State Grid Code” shall mean the Grid Code specified by the Central Commission under clause (h) of sub-section (1) of Section 79 of the Electricity Act and/or the State Grid Code as specified by the concerned State Commission referred under clause (h) of sub-section (1) of Section 86 of the Electricity Act, as applicable;

  • JORC Code means the Australasian Code for Reporting of Exploration Results, Mineral Resources and Ore Reserves prepared by the Joint Ore Reserves Committee of the Australasian Institute of Mining and Metallurgy, Australian Institute of Geoscientists and Minerals Council of Australia, as amended;

  • Safety Convention means the International Convention for the Safety of Life at Sea, 1974 (a copy of the English text of the articles of which, and of part of the annex to which, is set forth in Schedule 4), as affected by any amendment, other than an amendment objected to by Australia, made under Article VIII of that Convention and, after the date on which the Protocol of 1978 relating to the Safety Convention enters into force for Australia, as also affected by that Protocol;

  • Uniform Network Code means the uniform network code as defined in Standard Special Condition A11(6) of National Grid’s transporters licence, as such code may be amended from time to time in accordance with the terms thereof.

  • Access Codes means the username and password provided by the Company to the Client for accessing his Trading Account through the Company’s electronic systems.

  • IMDG Code means the International Maritime Dangerous Goods Code, for the implementation of Chapter VII, Part A, of the International Convention for the Safety of Life at Sea, 1974 (SOLAS Convention), published by the International Maritime Organization (IMO), London;

  • Erasmus Code A unique identifier that every higher education institution that has been awarded with the Erasmus Charter for Higher Education receives. It is only applicable to higher education institutions located in Programme Countries. 5 Country code: ISO 3166-2 country codes available at: xxxxx://xxx.xxx.xxx/obp/ui/#search. 6 Any Programme Country enterprise or, more generally, any public or private organisation active in the labour market or in the fields of education, training and youth (training of staff members from Programme Country HEIs in Partner Country non-academic partners is not eligible).

  • POPI Act means the Protection of Personal Information Act, Act 4 of 2013;

  • IBC Code means the 1998 Edition of the International Code for the Construction and Equipment of Ships Carrying Dangerous Chemicals in Bulk published by the International Maritime Organization;

  • Industry Code means a code approved or determined by ICRC under Part 4 of the Act;

  • InterMTA Traffic is: (a) traffic originated by a CMRS end user of ALLTEL in an MTA and terminated to an end user of MATC in another MTA; and (b) traffic originated by an end user of MATC in one MTA and terminated to an end user of ALLTEL in another MTA.

  • High global warming potential hydrofluorocarbons means any hydrofluorocarbons in a particular end use for which EPA’s Significant New Alternatives Policy (SNAP) program has identified other acceptable alternatives that have lower global warming potential. The SNAP list of alternatives is found at 40 CFR part 82, subpart G, with supplemental tables of alternatives available at (http://www.epa.gov/snap/ ).

  • QR Code means a matrix barcode that links to information about a battery model;

  • Self-contained breathing apparatus or "SCBA" means an atmosphere-supplying respirator for which the breathing air source is designed to be carried by the user.

  • Building Code means the regulations made under Section 34 of the Act.

  • Low-level radioactive waste or “waste” means radioactive material that consists of or contains class A, B, or C radioactive waste as defined by 10 C.F.R. 61.55, as in effect on January 26, 1983, but does not include waste or material that is any of the following:

  • State Grid Code means the Grid Code specified by the CERC under Clause (h) of Sub-section (1) of Section 79 of the Electricity Act, as amended from time to time, and/or the State Grid Code as specified by the concerned State Commission, referred under Clause (h) of Sub- section (1) of Section 86 of the Electricity Xxx 0000, as applicable;

  • Energy Code means the State Energy Conservation Construction Code, as currently in effect and as hereafter amended from time to time.