Your Europe Advice Sample Clauses

Your Europe Advice. Your Europe Advice (YEA) is an EU advice service for the public, currently provided by the legal experts from the European Citizen Action Service (ECAS) operating under a contract with the European Commission. It consists of a team of lawyers who cover all EU official languages and are familiar with national laws in all EU countries. YEA provides free and personalised advice within one week, clarifies the area of European law that applies to each case, and explains how citizens can exercise their EU rights. Citizens are therefore able to request responses to any type of legal question relevant to them in relation to their rights under the jurisdiction of one or more EU countries as well as under EU law. XXX and XXXXXX already cooperate closely. XXX performs an important role in signposting enquiries to SOLVIT. It is estimated that this equates to three to four thousand enquiries per year (or roughly 30% of all YEA enquiries) which has remained stable over the previous three years. However these are not all eligible SOLVIT cases. Whilst the signposting service is useful for directing cases, closer cooperation and communication between the two services would prevent any misallocation of cases to SOLVIT. The graph below shows that recently coordination between SOLVIT and YEA through the use of a Common Intake Form has helped to lower the number of incorrectly directed cases to SOLVIT. The CIF was introduced in 2008 and although the number of YEA cases continued to increase from this point forward, there was a decrease in the overall number of complaints which SOLVIT dealt with prior to determining whether the cases fell within scope. sts 2003 2004 2005 2006 2007 2008 2009 2010 Sept 2011 Number of YEA requests compared to the number of SOLVIT complaints and potential cases 14000 12000 10000 8000 6000 4000 2000 0 Graph 2.1. Number of YEA requests compared to the actual number of complaints and potential cases dealt with by SOLVIT 2003 – 2010 Complaints Potential cases YEA reque YEA is also a provider of informal legal advice to SCs in order to help them resolve SOLVIT cases if disagreements on the interpretation of the case emerge between Home and Lead Centres10. This equates to 10 requests per month for such support (this rate has remained stable since the opening up of this possibility). YEA also motioned it would be useful to have access to the SOLVIT database so that they might be able to follow-up the cases that they have signposted.
Sample 1
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