Training and Product Assistance. BNYM agrees to use commercially reasonable efforts to provide requested training and Product Assistance for Company’s personnel at BNYM’s facilities or at Company’s facilities in connection with access to and use of the Licensed System and subsequent Updates, as reasonably requested by Company, at BNYM ‘s then-current charges and rates for such services. All reasonable travel and out-of-pocket expenses incurred by BNYM personnel in connection with and during such training or Product Assistance shall be borne by Company upon pre-approval in writing.
Training and Product Assistance. BNY Mellon agrees to use commercially reasonable efforts to provide requested training and Product Assistance for Company’s personnel at BNY Mellon’s facilities or at Company’s facilities in connection with access to and use of the Licensed System and subsequent Updates, as reasonably requested by Company, at BNY Mellon ‘s then-current charges and rates for such services. All reasonable travel and out-of-pocket expenses incurred by BNY Mellon personnel in connection with and during such training or Product Assistance shall be borne by Company upon pre-approval in writing.
