Telco/Switch Programming Sample Clauses

Telco/Switch Programming. Vendor shall provide and maintain DNIS programming, welcome messages and hold messages on the switch. DNIS programming requests must be fulfilled by the next business day. There must always be a certified switch technician available during regular business hours (9:00am to 5:00pm EST) and on-call after hours. This certified technician must be able to change welcome and hold messages and program DNIS. The power supply for the switch must be backed up by a Universal Power Supply (UPS).
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Related to Telco/Switch Programming

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