Schedule Retainage Pool (SRP Sample Clauses

Schedule Retainage Pool (SRP. ( per month – Reviewed Monthly) As a result of discussion between the Government and the Contractor, the parties agreed to establish mutually acceptable performance criteria for a new SLA category called Schedule Retainage Pool (SRP) which will cover performance metrics aligned to seat deployment schedules and schedules for availability of ACES technical services. The SRP will be comprised of of the Contractor’s total monthly invoice (excluding any APC and IUP amounts). Review and evaluation of the SRP metrics will be conducted monthly beginning March 1, 2012, and will continue through the end of the initial ACES compute seat deployment or the completion of the availability of the ACES technical services, whichever is last. The two SLA subcategory areas within SRP are: Legacy Refresh Schedule Adherence (LRSA) , and Contract Compliance Schedule (CCS) . See section 1.1 MRP for the administrative process for reporting and reviewing monthly SRP SLA category. Any Contractor requests for waivers under the SRP SLA category will be submitted as soon as possible in accordance with the ACES SLA Waiver procedures. Waiver requests will be reviewed and either approved, denied, or clarified by the NASA End User Service Executive (EUSE) within ten (10) business days of receipt.
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Schedule Retainage Pool (SRP. As a result of discussion between the Government and the Contractor, the parties agreed to establish mutually acceptable performance criteria for a new SLA category called Schedule Retainage Pool (SRP) which will cover performance metrics aligned to seat deployment schedules and schedules for availability of ACES technical services. The SRP will be comprised of of the Contractor’s total monthly invoice (excluding any APC and IUP amounts). Review and evaluation of the SRP metrics will be conducted monthly beginning March 1, 2012, and will continue through the end of the initial ACES compute seat deployment or the completion of the availability of the ACES technical services, whichever is last. When each SRP metric is completed, the applicable SRP retainage metric will be eliminated from the SRP retainage pool. The two SLA subcategory areas within SRP are: Legacy Refresh Schedule Adherence (LRSA) ( ), and Contract Compliance Schedule (CCS) ( ).

Related to Schedule Retainage Pool (SRP

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