PRIVACY; DATA PROTECTION FOR CALL HOME FUNCTIONS Sample Clauses

PRIVACY; DATA PROTECTION FOR CALL HOME FUNCTIONS. If the Licensed Software you have licensed is installed on a Backup Exec 3600 Series unit, the Licensed Software contains a “Call Home” feature that will from time to time track and collect certain hardware and software operating information for support purposes. Such information may include the MAC address for the hardware unit, serial number for the unit, unit location and system health and software diagnostic information. If You do not wish to provide such information to Symantec, You may disable the “Call Home” information collection feature at any time through the procedures as specified in the applicable Documentation for the Backup Exec 3600 Series unit. If you have enabled the “Call Home” feature, You may be provided with the opportunity to submit the following information: Your contact name, contact email address, contact telephone number and other personally identifiable information. Submitting this information is totally discretionary on Your part and is elective. If You do not wish to provide such information, please do not provide this information to Symantec. Symantec will not delete the log information that has already been submitted, which will remain the property of Symantec. If any information is transmitted to Symantec, the collected information will be used only for the purpose of fulfilling technical support requests received from You or Your network administrator and/or engaging in proactive network monitoring for technical defects. The collected information may be transferred to the Symantec group in the United States or other countries that may have less protective data protection laws than the region in which you are situated (including the European Union), but Symantec has taken steps so that the collected information, if transferred, receives an adequate level of protection. Any collected information will be maintained in a secure manner, and will not be correlated with any other personally identifiable information. Symantec will retain such information as long as necessary, in its reasonable discretion, to provide technical support for the Licensed Software. Symantec may disclose the collected information if asked to do so by a law enforcement official as required or permitted by law or in response to a subpoena or other legal process.
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