Common use of Personal Development Plan Clause in Contracts

Personal Development Plan. A Performance Review will occur three (3) months from commencement, and then annually taking account of the key roles and responsibilities outlined in this position description. Qualifications and Registrations Essential:  A back ground of health professional work experience with the appropriate Certificate recognised by the employer compliant with Australian Qualifications Framework  Computer certificate would be advantageous Key Selection Criteria  A back ground of nursing and/or other health professional experience across acute, sub- acute and community settings  Demonstrated knowledge of Person Centred Care, Service Coordination and the Active Service Model  Computer literacy, with an understanding of IPM and PJB  Accurate typing and data entry skills  Excellent written and oral communication skills, public relations skills, and organisational skills  Excellent interpersonal, negotiation, conflict resolution and solution oriented problem solving skills  Proven ability to work both independently and as part of a team Responsibilities and Performance Indicators  Perform Initial Needs Identification (INI) in full to determine client needs and potential referral to other appropriate services  Respond effectively and appropriately to the needs of the client  Supervise the Referral Clerk undertaking client referral processing  Perform client admissions as required through the client intake process  Collect client demographic data  Identify appropriate client financial hardship and instigate Fee Waiver process when necessary, maintaining a fee waiver Register  Prepare documentation required to create and maintain the client’s file  Enter financial and statistical data (including IPM & PJB)  Allocate incoming e-referrals (S2S) to appropriate worker/s  Make initial appointments  Request administrative support from the Referral Worker when required  Adhere to confidentiality requirements and privacy legislation  Participate in Quality Activities such as audits and surveys as required  Practice and support Person Centred Care  Maintain collaborative relationships both internally and externally to BCH  Awareness of relevant funding streams, associated targets and performance against targets  Undertake other duties as may be reasonably requested by the Manager Coordinated Care that is within the scope and skill consistent within the classification structure  The Referral Coordinator role does not deliver any direct clinical care or advice. You will be expected to refer a client to an appropriately trained health professional when necessary Key performance Indicators:  Maintains a productivity of greater than 80%  Patient medical records, including case notes and audit tools, for the purposes of accreditation and accountability, are maintained in the appropriate format and in a timely manner  Organisational policies and procedures are understood and followed  Annual mandatory competencies completed Code of behaviour at Bass Coast Health Caring about what we do We will:  Treat people equally  Honour confidentiality  Respect and uphold the rights of others Caring about those we serve We will:  Exercise openness and fairness in our dealings with others  Strive to provide the highest level of service Demonstrating Professionalism We will:  Acknowledge our limitations  Be willing to seek advice  Maintain professionalism in all our interactions Leading by Example We will:  Use our knowledge and skills to perform our duties to the best of our ability  Cultivate and maintain relationships that support the goals of the organisation Supporting each other We will:  Seek to resolve conflict rapidly and constructively  Xxxxxx a safe, healthy and creative environment Encouraging Innovation We will:  Value our interest in entrepreneurial activities  Channel our creativity into tangible initiatives Respecting Difference We will:  Recognise and tolerate individual differences in others, including gender, spiritual values, sexual preferences, age, disability and culture. Communicating Openly and Honestly We will:  Communicate courteously  Discuss differences in a clear and calm manner.  Refrain from using behaviours that are abusive, intimidating or patronising. Acceptance of the Position I understand, agree to and accept the role as outlined in accordance with this position description NAME: (please print): SIGNATURE: DATE: Manager, Allied Health Signed on behalf of Bass Coast Health NAME: (please print) SIGNATURE: DATE: Note:

Personal Development Plan. A Performance Review will occur three (3) months from commencement, and then annually taking account of the key roles and responsibilities outlined in this position description. Qualifications and Registrations Essential:  Essential • A back ground health professional holding the appropriate tertiary qualifications • Previous experience in quality management/quality improvement • Previous experience in the implementation /coordination of health professional work experience with the appropriate Certificate recognised by the employer compliant with Australian Qualifications Framework  Computer certificate would be advantageous service accreditation systems including National Safety & Quality Health Service Standards; Community Common Care Standards; Commonwealth Residential Aged Care Standards; Department of Human Services Standards. • Demonstrated project management skills • Demonstrated skills in Corporate and Clinical Risk Management Desirable • Post-graduate qualification related to quality improvement or health management Key Selection Criteria  A back ground • Demonstrated experience in the successful implementation and planning of nursing and/or other quality programs and systems, risk management programs and systems in a health professional experience across service with a range of acute, sub- acute subacute, community and community settings  residential aged care services • Ability to collect, analyse and present data related to quality and safety in healthcare and facilitate action to address identified issues. • Demonstrated knowledge of Person Centred Care, Service Coordination and the Active Service Model  Computer literacy, with an understanding of IPM and PJB  Accurate typing and data entry skills  Excellent written and oral communication skills, public relations skills, and organisational skills  Excellent interpersonal, negotiation, conflict resolution and solution oriented problem solving skills  Proven ability accreditation programs relevant to BCH • Ability to work both independently with staff in a range of clinical and support disciplines to support the quality program • Ability to work as part of a team and to provide supervision and support for staff • Ability to present to small and large groups of staff at different levels and of different disciplines within the organisation • Demonstrated understanding of key risks related to the provision of healthcare and the management of risks Responsibilities and Performance Indicators  Perform Initial Needs Identification (INI) in full • Co-ordinate and oversee the preparation for accreditation, working with staff to determine client needs assist and potential referral to other appropriate services  Respond effectively facilitate their preparedness and appropriately providing advice to the needs Executive and Board • Collect and analyse data on various aspects of safety and quality issues and prepare reports for the Executive and Board • Use data to present quality and safety information to staff • Integrate and coordinate all of the client  Supervise quality related activity across the Referral Clerk undertaking client referral processing  Perform client admissions organisation, developing and promoting frameworks and systems for continuous quality improvement • Assist in the planning of education activities within the organisation to ensure all staff understand the purpose and role of quality improvement and accreditation standards • Provide support to the following Committees: - Quality Committee - Patient Client Review Committee - Morbidity and Mortality Committee - Redesigning Care Steering Committee • Participation in other Committees as required • Coordinate and lead improvement and innovation projects, investigations and other projects, across the organisation • Establish and maintain registers for monitoring quality improvement projects and outcomes • Ensure that action implemented as a result of quality improvement projects is appropriately evaluated and guide staff in this process • Support the development and evaluation of clinical indicators appropriate to the organisation • Take a leadership role in risk management through the client intake process  Collect client demographic data  Identify following: - Assist with development, enhancement and implementation of appropriate client financial hardship risk management policies, procedures and instigate Fee Waiver process when necessarysystems - Coordinate and monitor implementation of risk initiatives - Work with risk owners to ensure that risk management processes are implemented in accordance with agreed policy and strategy - Provide advice and tools to staff, maintaining a fee waiver Register  Prepare documentation required to create management and maintain Board on risk issues - Ensure that relevant risk information is reported and escalated or cascaded, as the client’s file  Enter financial and statistical data (including IPM & PJB)  Allocate incoming e-referrals (S2S) to appropriate worker/s  Make initial appointments  Request administrative support from the Referral Worker when required  Adhere to confidentiality requirements and privacy legislation  Participate in Quality Activities such as audits and surveys as required  Practice and support Person Centred Care  Maintain collaborative relationships both internally and externally to BCH  Awareness of relevant funding streamscase may be, associated targets and performance against targets  Undertake other duties as may be reasonably requested by the Manager Coordinated Care that is within the scope and skill consistent within the classification structure  The Referral Coordinator role does not deliver any direct clinical care or advice. You will be expected to refer a client to an appropriately trained health professional when necessary Key performance Indicators:  Maintains a productivity of greater than 80%  Patient medical records, including case notes and audit tools, for the purposes of accreditation and accountability, are maintained in the appropriate format and in a timely manner  Organisational policies that supports organisational requirements - Collate and review all risk registers for consistency and completeness - Develop and coordinate process to ensure that the organisational risk profile is kept up to date by the relevant risk owners - Promote understanding of risk management, including delivery of risk management training - Develop regular reports on organisational risks for Executive and the Board • Coordinate the development of the Annual Report and Quality of Care Report. • Manage the Health Service policy and organisational document system to ensure compliance with accreditation standards and relevant legislation and safe delivery of care • Support the consumer participation program of the health service • Maintain the medico-legal register and files of the health service • Other duties as directed relating Quality and Risk management. Special Attributes • Excellent interpersonal and leadership skills • Evidence of: - Effective problem solving and communication skills - Ability to motivate others, individuals and groups - Ability to plan, organise and direct activities of others - Ability to effect a culture of change and professional competency development • Ability to implement an education program as a strategy to: - Promote and market the philosophy of continuous quality improvement and customer advocacy - Empower and educate staff to deliver person centred care Key Performance Indicators • Develop an organisation wide Quality Plan that describes activities and outcome measures in the following areas - Major programs that are to be reviewed in the coming 12 month period - Specific Policies and procedures to be reviewed or developed to comply with National Standards, Aged care standards, Community Care Common Standards, DHS Standards - A schedule of quality and safety audits to be conducted - A schedule of quality and safety education to be conducted - Where aggregate incident and other clinical reviews are understood conducted - Major quality and followed  Annual mandatory competencies completed safety projects planned for the year • Quality Plan is updated annually • Development and maintenance of the Risk Register and Risk treatment plans • Effectively manage data bases to monitor indicators of quality of care and service within Bass Coast Health, identify areas for improvement and ensure communication within the organisation, allocation of responsibility for action and ongoing evaluation. • Provide timely and accurate reports for the Executive and Board on safety and quality issues across the organisation • Ensure all staff are aware of improving performance and their role in contributing to improving performance projects within their area of service, and between services where joint projects can achieve improved quality and safety and person centred care to all departments of the Health Service • Effective liaison with the Executive Group on key initiatives related to safety and quality of care, improving performance, risk management and accreditation Personnel Reporting to this Position • Quality Officer • Quality Clerk Code of behaviour at Bass Coast Health Caring about what we do We will:  • Treat people equally  • Honour confidentiality  • Respect and uphold the rights of others Caring about those we serve We will:  • Exercise openness and fairness in our dealings with others  • Strive to provide the highest level of service Demonstrating Professionalism We will:  • Acknowledge our limitations  • Be willing to seek advice  • Maintain professionalism in all our interactions Leading by Example We will:  • Use our knowledge and skills to perform our duties to the best of our ability  • Cultivate and maintain relationships that support the goals of the organisation Supporting each other We will:  • Seek to resolve conflict rapidly and constructively  • Xxxxxx a safe, healthy and creative environment Encouraging Innovation We will:  • Value our interest in entrepreneurial activities  • Channel our creativity into tangible initiatives Respecting Difference We will:  • Recognise and tolerate individual differences in others, including gender, spiritual values, sexual preferences, age, disability and culture. Communicating Openly and Honestly We will:  • Communicate courteously  • Discuss differences in a clear and calm manner.  • Refrain from using behaviours that are abusive, intimidating or patronising. Acceptance of the Position I understand, agree to and accept the role as outlined in accordance with this position description NAME: (please print): SIGNATURE: DATE: Manager, Allied Health Director of Medical Services Signed on behalf of Bass Coast Health NAME: (please print) Xx. Xx Xxxx Tse SIGNATURE: DATE: Note:

Personal Development Plan. A Performance Review will occur three (3) months from commencement, and then annually taking account of the key roles and responsibilities outlined in this position description. Qualifications and Registrations Essential:  A back ground of health professional work experience with the appropriate Appropriate Certificate recognised by the employer compliant with Australian Qualifications Framework  Computer certificate would be advantageous Key Selection Criteria  A back ground Previous experience in health setting  Computer literacy  Accurate typing and data entry skills  Understanding of nursing and/or other health professional experience across acute, sub- acute IPM and community settings PJB  Demonstrated knowledge of Person Centred Care, Service Coordination and the Active Service Model  Computer literacy, with an understanding of IPM and PJB  Accurate typing and data entry skills  Excellent written and oral communication skills, public relations skills, and organisational skills  Excellent interpersonal, negotiation, conflict resolution and solution oriented problem solving skills  Proven ability Able to work both independently unsupervised and as part of well in a team environment Responsibilities and Performance Indicators  Perform Initial Needs Identification (INI) in full to determine client needs Under the direct and potential referral to other appropriate services  Respond effectively and appropriately to the needs indirect supervision of the client Referral Coordinator or Coordinated Care Manager you will be responsible to:  Supervise Develop and maintain administrative systems, processes and procedures within the Referral Clerk undertaking client referral department which ensure efficient and effective service provision.  Ensure the administrative component for processing referrals is completed accurately and efficiently with emphasis on attention to detail  Perform Complete client admissions as required through the client intake process  Collect client demographic data  Identify appropriate client financial hardship and instigate Fee Waiver process when necessary, maintaining a fee waiver Register  Prepare documentation required to create and maintain the client’s file  Enter financial and statistical data (including IPM & PJB)  Allocate incoming e-referrals (S2S) to appropriate worker/s  Perform Initial Needs Identification (INI) to determine the client needs and referral to other appropriate services  Seek clarification from Referral Coordinated or Coordinated Care Manager if unsure of the client’s initial needs  Make initial appointments  Request administrative support from Respond effectively and appropriately to the Referral Worker when required needs of the client  Adhere to confidentiality requirements and privacy legislation  Participate in Quality Activities such as audits and surveys as required  Practice and support Person Centred Care  Maintain collaborative relationships both internally Identify appropriate client financial hardship and externally to BCH initiate Fee Waiver process when necessary, maintaining a fee waiver Register and in consultation with appropriate manager  Awareness Have an awareness of relevant funding streams, associated targets and performance against targets  Support Allied Health Reception when required and/or directed  Undertake other duties as may be reasonably requested by the Manager Coordinated Care that is within the scope and skill consistent within the classification structure  The Referral Coordinator role does not deliver any direct clinical care or advice. You will be expected to refer a client to an appropriately trained health professional when necessary Key performance Indicators:  Maintains a productivity of greater than 8090%  Patient medical records, including case notes and audit tools, for the purposes of accreditation and accountability, are maintained in the appropriate format and in a timely manner  Organisational policies and procedures are understood and followed  Annual mandatory competencies completed Code of behaviour at Bass Coast Health Caring about what we do We will:  Treat people equally  Honour confidentiality  Respect and uphold the rights of others Caring about those we serve We will:  Exercise openness and fairness in our dealings with others  Strive to provide the highest level of service Demonstrating Professionalism We will:  Acknowledge our limitations  Be willing to seek advice  Maintain professionalism in all our interactions Leading by Example We will:  Use our knowledge and skills to perform our duties to the best of our ability  Cultivate and maintain relationships that support the goals of the organisation Supporting each other We will:  Seek to resolve conflict rapidly and constructively  Xxxxxx a safe, healthy and creative environment Encouraging Innovation We will:  Value our interest in entrepreneurial activities  Channel our creativity into tangible initiatives Respecting Difference We will:  Recognise and tolerate individual differences in others, including gender, spiritual values, sexual preferences, age, disability and culture. Communicating Openly and Honestly We will:  Communicate courteously  Discuss differences in a clear and calm manner.  Refrain from using behaviours that are abusive, intimidating or patronising. Acceptance of the Position I understand, agree to and accept the role as outlined in accordance with this position description NAME: (please print): SIGNATURE: DATE: Manager, Allied Health Manager Coordinated Care Signed on behalf of Bass Coast Health NAME: (please print) SIGNATURE: DATE: Note:

Personal Development Plan. A Performance Review will occur three (3) months from commencement, and then annually taking account of the key roles and responsibilities outlined in this position description. Qualifications and Registrations Essential: Essential  A back ground Bachelor of health professional work experience Podiatry  Registration with the appropriate Certificate recognised by Australian Health Practitioners Regulation Agency (AHPRA)  Current Victorian Drivers Licence  Eligibility for membership of the employer compliant with Australian Qualifications Framework  Computer certificate would be advantageous Victorian Podiatry Association Key Selection Criteria  A back ground of nursing and/or other health professional experience across acute, sub- acute and community settings  Demonstrated knowledge of Person Centred Care, Service Coordination clinical Podiatry theory and the Active Service Model practice  Computer literacy, with an understanding of IPM Demonstrated effective interpersonal and PJB  Accurate typing and data entry skills  Excellent written and oral communication skills, public relations skills, both written and organisational skills verbal  Excellent interpersonal, negotiation, conflict resolution and solution oriented problem solving skills  Proven Demonstrated ability to work both independently and as part of a an interdisciplinary team  Demonstrated understanding of person-centred care  An understanding of the principles of continuous quality improvement  Established skills in organisation, planning and priority setting  Demonstrated computer skills Responsibilities and Performance Indicators Provision of Care:  Perform Initial Needs Identification (INI) Assess, manage, and advise inpatients and outpatients on all podiatry related matters and implement an active service model  Collaborate with clients and carers regarding assessment, treatment and prognosis and instructing carers in full to determine client needs and potential referral to other appropriate services  Respond effectively and appropriately to the needs of the client  Supervise the Referral Clerk undertaking client referral processing  Perform client admissions as required through the client intake process  Collect client demographic data  Identify appropriate client financial hardship and instigate Fee Waiver process when necessary, maintaining a fee waiver Register  Prepare documentation required to create and maintain assisting in the client’s file treatment program  Enter financial Give community group presentations on podiatry related issues when appropriate  Maintain up-to-date, legible notes in accordance with legal requirements  Liaise with other disciplines within the organisation to develop and statistical data (maintain well- coordinated client treatment and care  Provide/manufacture/design appropriate therapeutic devices as may be required  Follow relevant funding guidelines, designed to optimise podiatric health and maximise independence of consumers Professional Practice:  Demonstrate a commitment to evidence-based practice and ongoing professional development and initiate and promote innovative clinical practice  Function well as a member of the podiatry and multidisciplinary team, including IPM & PJB)  Allocate incoming e-referrals (S2S) to appropriate worker/s  Make initial appointments  Request administrative support from the Referral Worker when required direct and indirect supervision of Allied Health Assistants.  Adhere to confidentiality requirements all professional, legal and privacy legislation ethical guidelines to ensure excellent client and carer outcomes.  Participate Good interpersonal, communication and networking skills  Good organisational and time management skills  Establish and maintain good relationships with clients, service providers, undergraduate students and other stakeholders  Demonstrated ability to be flexible, respond to change with an interest in Quality Activities such as audits and surveys as required ongoing learning  Practice and support Person Centred Care Work in accordance with current service agreements  Maintain collaborative relationships both internally accurate and externally to BCH consistent data entry on PJB/Switch in a timely manner  Awareness Maintain Clinics and equipment at a high level of relevant funding streams, associated targets cleanliness and performance against targets  Undertake other duties as may be reasonably requested by the Manager Coordinated Care ensure that is within the scope appropriate aseptic techniques and skill consistent within the classification structure  The Referral Coordinator role does not deliver any direct clinical care or adviceadequate sterilisation and infection control techniques are utilised at all times. You will be expected to refer a client to an appropriately trained health professional when necessary Key performance Performance Indicators:  Maintains a productivity Statistical requirements as set by the funding bodies are met, with 90% of greater than 80% time spent on client related activity  Patient medical recordsClient files and records are accurate and meet appropriate and meet organisational requirements, including case notes and audit tools, for findings  Contribute to the purposes development and implementation of accreditation and accountability, are maintained in the appropriate format and in a timely manner department business plan  Organisational policies and procedures are understood and followed  Evaluation of service provision and other quality improvement activities  Annual mandatory competencies completed  Willingness to assist in staff education  Evidence of active participation in continuing education and self-development activities Code of behaviour at Bass Coast Health Caring about what we do We will:  Treat people equally  Honour confidentiality  Respect and uphold the rights of others Caring about those we serve We will:  Exercise openness and fairness in our dealings with others  Strive to provide the highest level of service Demonstrating Professionalism We will:  Acknowledge our limitations  Be willing to seek advice  Maintain professionalism in all our interactions Leading by Example We will:  Use our knowledge and skills to perform our duties to the best of our ability  Cultivate and maintain relationships that support the goals of the organisation Supporting each other We will:  Seek to resolve conflict rapidly and constructively  Xxxxxx a safe, healthy and creative environment Encouraging Innovation We will:  Value our interest in entrepreneurial activities  Channel our creativity into tangible initiatives Respecting Difference We will:  Recognise and tolerate individual differences in others, including gender, spiritual values, sexual preferences, age, disability and culture. Communicating Openly and Honestly We will:  Communicate courteously  Discuss differences in a clear and calm manner.  Refrain from using behaviours that are abusive, intimidating or patronising. Acceptance of the Position I understand, agree to and accept the role as outlined in accordance with this position description NAME: (please print): SIGNATURE: DATE: Manager, Allied Health Signed on behalf of Bass Coast Health NAME: (please print) TITLE: SIGNATURE: DATE: Note: