Permitting and Planning Module Sample Clauses

Permitting and Planning Module. SMARTGOV supports different permit and application types using pre-defined templates. During implementation, Paladin configures each template with the business rules unique to each application or permit type. Authorized City staff can modify templates as necessary to support changing and evolving processes. SMARTGOV’s Permit and Planning capabilities  Centralizes permit and project data and monitor contractor license information  Automates workflow and approval process  Can define an unlimited number of permit and project types  Provides collaboration internally between departments or with the customers  Calculates fees automatically, including charges for late payments and NSF funds  Reports by permit or project type  Attaches notes, scanned images, and electronic files to a permit or project  Manages special zoning and conditional requirements  Assigns inspections based on geographical area, violation type, or inspector workload  Integrates with existing GIS systems Code Enforcement SMARTGOV supports the City’s ability to protect the health and safety of citizens by automating the code enforcement management process. SMARTGOV allows the City to configure and define its workflow processes used to track and manage all activities associated with a complaint or code violations, facilitating a quicker rate of code compliance. Lastly, the SMARTGOV Citizen Access Portal allows citizens to report and track the status of a code enforcement case, anonymously if preferred. SMARTGOV’s Code Enforcement capabilities:  Centralize case creation, tracking and management  Track and manage unlimited case types  Track and manage code violation activities and deadlines  Identify contacts as parcel owner or violator  Assign inspections based on geographical area, violation type, or inspector workload  Track investigations, hearings, and legal actions  Automatically calculate violation fines  Make reports available by case type  Attach notes, scanned images, and electronic files to a case at the detail level  Create a permanent case history Access associated parcel activities  View case resolution The following image shows complaint cases in SMARTGOV: