ON-TIME PERF0RMAl"ICE CRITERIA Sample Clauses

ON-TIME PERF0RMAl"ICE CRITERIA. The On Time Performance Criteria will track bus companies' on-time perfonnance. A late bus is defined as follows: AM: A route arriving after the official bell time. PM: A route arriving after the official bell time for the school. On-time perfo1mance will not be measured for routes that are part of"bad" pairings, on inclement weather days, or during the first 15 working days ofschool. Delays due to known school activities or known traffic problems will not be counted. "Bad" pairings must be validated by GPS repo1ting. An On-Time Performance Score will be calculated each day via the Trapeze VEO NOW system. It is incumbent on the Contractor to ensw·e that the bus and the VEO NOW numbers are aligned. Drivers must log in daily to the MDT unit. Buses that are not aligned or cannot be validated due to the driver's lack ofMDT login will be counted as late for that time period. Contractors will have two business days to respond to MPS repo1ts oflate buses in order to provide necessaiy adjustments where buses are not communicating properly due to a failure ofthe VEO NOW. After the two-day grace period contractors will be issued a HEAT SERVICE COMPLAINT and said offense will count xxxxx·ds the on-time perfonnance evaluation metric. -- A period from September 2lthrough November 21, annually, will be used to test the VEO NOW and determine that it is operationally satisfactory for MPS and the bus contractors. Bus Contractors and MPS will review the on-time performance data and detennine ifthe scoring needs revision. The scoring indicated below will take into account variations due to breakdowns and replacement issues. Beginning September 21 MPS will provide each Contractor with a weekly assessment oftheir on-time performance. A total of20 points is available to be added to a contractor score for On-Time Perfo1mance. The scoring is detailed below. Pct. On- Time Points 97%+ 20 points 95%-96% 19 points 93%-94% points 91%-92% 17 points 89%-90% 16 points 87%-88% 15 points <87% 14 points
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