New Support Plan Clause Samples
The "New Support Plan" clause establishes the terms under which a new or updated support arrangement is provided to the client. Typically, this clause outlines the scope of support services, such as technical assistance, response times, and any associated fees or requirements for activating the new plan. It may also specify the process for transitioning from an old support plan to the new one. The core function of this clause is to ensure both parties have a clear understanding of the support services available, reducing misunderstandings and setting expectations for ongoing assistance.
New Support Plan. Subject to condition 10.1, in the event that Customer has equipment and software that is not under a Support Plan and is no longer under warranty or Customer acquires used equipment and software from a third party, and Customer wishes to purchase a Support Plan for such equipment and software, Customer may do so subject to Kodak’s inspection and acceptance. Customer, at its expense, must take any remedial action required by Kodak, including without limitation in the case of equipment and software acquired from a third party, payment of a remanufacturing, certification and license fee, prior to such equipment and software being placed on a Support Plan.