Moixa equipment. In relation to the equipment purchased directly from us, English consumer law requires that it must be as described, fit for purpose and of satisfactory quality. During the expected life of your Product, your legal consumer statutory rights entitle you to the following: ● up to 30 days: if your Product is faulty, then you can get a refund; ● up to six months: if your faulty Product can't be repaired or replaced, then you're entitled to a full refund, in most cases; and ● up to six years: if the Product can be expected to last up to six years you may be entitled to a repair or replacement, or, if that doesn't work, some of your money back. Digital content English law requires that digital content we provide must be as described, fit for purpose and of satisfactory quality. This means that: ● if your digital content is faulty, you're entitled to a repair or a replacement; and ● if you can show the fault has damaged your Product and we haven't used reasonable care and skill, you may be entitled to a repair or compensation. Moixa services English law requires that services we provide must be carried out with reasonable care and skill. This means that: ● if a service that we provide isn’t carried out properly, you can ask us to repeat or fix it; and ● if you haven't agreed a timescale, it must be carried out within a reasonable time.
Moixa equipment. In relation to any Moixa equipment purchased directly from us, the law requires that goods must be as described, fit for purpose and of satisfactory quality. During the expected life of your Product, your legal rights entitle you to the following: ● up to 30 days: if your item is faulty, then you can get a refund; ● up to six months: if your faulty item can't be repaired or replaced, then you're entitled to a full refund, in most cases; and ● up to six years: if the item can be expected to last up to six years you may be entitled to a repair or replacement, or, if that doesn't work, some of your money back. Digital content The law requires that digital content must be as described, fit for purpose and of satisfactory quality. This means that: ● if your digital content is faulty, you're entitled to a repair or a replacement; ● if the fault can't be fixed within a reasonable time, or without causing you significant inconvenience, you can get some or all of your money back; and ● if you can show the fault has damaged your Product and we haven't used reasonable care and skill, you may be entitled to a repair or compensation. Moixa services In relation to any services provided by Xxxxx, the law requires that services must be carried out with reasonable care and skill. This means that: ● if a service isn’t carried out properly, you can ask us to repeat or fix this service, or get some money back if we can't fix it; ● if you haven't agreed a price upfront, what you're asked to pay must be reasonable; and ● if you haven't agreed a time upfront, it must be carried out within a reasonable time. Please contact our Customer Support Team if you have any questions or complaints about any Moixa equipment, service or digital content by email at xxxxxxx@xxxxx.xxx, by calling +00 (0)00 0000 0000 or by writing to us at Moixa Technology Limited, 00-00 Xxxxxxx Xxxx, Xxxxxx XX0X 0XX. We are available between 9am and 6pm on weekdays (excluding Bank Holidays). Moixa is a trading style of Moixa Technology Limited. We are registered at 00 Xxxxx Xxxxxx, London, W1U 7EU Reg. No. 05631091. We are authorised and regulated by the Financial Conduct Authority under reference number 767876. We act as a credit broker and not a lender. We offer facilities from one lender, subject to status. Written details are available on request.
