Location; Telephone Service Sample Clauses

Location; Telephone Service. The Grantee shall maintain an office within one mile of the City limits where bills may be paid and complaints can be received, which shall be located at 000 X. Xxxxxxxx Circle, Xxxxxxx, California. The office shall be open, at a minimum, from 8 a.m. to 4:30 p.m. on all business/collection days. The Grantee shall also maintain telephone services with a number which does not involve a toll call from within the City. The average hold time on customer calls should not exceed 60 seconds. The Grantee shall provide either a representative; telephone answering service; or recorded message (with an emergency telephone number available) to receive customer inquiries during those times when the office is closed. Call back messages left on a business/collection day before noon shall be returned by the end of the same day. Calls received after noon or after normal business hours shall be returned before noon of the next business/collection day. Grantee shall maintain the capability of responding to telephone calls: (1) in English and such other languages as City may direct; and (2) through telecommunications device for the deaf (TDD) services. Grantee shall install telephone equipment sufficient to handle the volume of calls typically experienced on the busiest days and such telephone equipment shall be capable of recording the responsiveness to each call.
Sample 1
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Location; Telephone Service. The Contractor shall maintain an office within one mile of the City limits where bills may be paid and complaints can be received. The office shall be open during normal business hours on all work days. The contractor shall also maintain telephone services with a number which does not involve a toll call from within the City. Ninety-five percent of all customer calls should be answered within 60 seconds. The contractor shall provide either a telephone answering service or mechanical device to receive customer inquiries during those times when the office is closed. Call back messages left on a business day before noon shall be returned by the end of the same day. Calls received after noon or after normal business hours shall be addressed before noon of the next business day. Contractor shall maintain the capability of responding to telephone calls: (1) in English and such other languages as city may direct; and (2) through telecommunications device for the deaf (TDD) services. Contractor shall install telephone equipment sufficient to handle the volume of calls typically experienced on the busiest days and such telephone equipment shall be capable of recording the responsiveness to each call. [2009 Amendment.]
Sample 1
Location; Telephone Service. Contractor shall designate a location in the City where bills may be paid by customers and a listed telephone number for the City of Rio Vista which does not involve a toll call for Rio Vista residents. Said billing payment location shall be open during normal business hours on all work days. The main office shall be open during normal business hours on all work days. Call back messages left on a business day before noon shall be returned by the end of the same day. Calls received after noon or after normal business hours shall be addressed before noon of the next business day.
Sample 1

Related to Location; Telephone Service

  • Telephone Service Notwithstanding any other provision of this Lease to the contrary:

  • Telephone Services All telegraph, telephone, and communication connections which Tenant may desire outside the Premises shall be subject to Landlord’s prior written approval, in Landlord’s sole discretion, and the location of all wires and the work in connection therewith shall be performed by contractors approved by Landlord and shall be subject to the direction of Landlord, except that such approval is not required as to Tenant’s cabling from the Premises in a route designated by Landlord to any telephone cabinet or panel provided for Tenant’s connection to the telephone cable serving the Building, so long as Tenant’s equipment does not require connections different than or additional to those to the telephone cabinet or panel provided. As to any such connections or work outside the Premises requiring Landlord’s approval, Landlord reserves the right to designate and control the entity or entities providing telephone or other communication cable installation, removal, repair and maintenance outside the Premises and to restrict and control access to telephone cabinets or panels. In the event Landlord designates a particular vendor or vendors to provide such cable installation, removal, repair and maintenance for the Building, Tenant agrees to abide by and participate in such program. Tenant shall be responsible for and shall pay all costs incurred in connection with the installation of telephone cables and communication wiring in the Premises, including any hook-up, access and maintenance fees related to the installation of such wires and cables in the Premises and the commencement of service therein, and the maintenance thereafter of such wire and cables; and there shall be included in Operating Expenses for the Building all installation, removal, hook-up or maintenance costs incurred by Landlord in connection with telephone cables and communication wiring serving the Building which are not allocable to any individual users of such service but are allocable to the Building generally. If Tenant fails to maintain all telephone cables and communication wiring in the Premises and such failure affects or interferes with the operation or maintenance of any other telephone cables or communication wiring serving the Building, Landlord or any vendor hired by Landlord may enter into and upon the Premises forthwith and perform such repairs, restorations or alterations as Landlord deems necessary in order to eliminate any such interference (and Landlord may recover from Tenant all of Landlord’s costs in connection therewith). No later than the Termination Date, Tenant agrees to remove all telephone cables and communication wiring installed by Tenant for and during Tenant’s occupancy, which Landlord shall request Tenant to remove. Tenant agrees that neither Landlord nor any of its agents or employees shall be liable to Tenant, or any of Tenant’s employees, agents, customers or invitees or anyone claiming through, by or under Tenant, for any damages, injuries, losses, expenses, claims or causes of action because of any interruption, diminution, delay or discontinuance at any time for any reason in the furnishing of any telephone or other communication service to the Premises and the Building.

  • Cable Television, Telephone & Internet Services Long Distance calling may be done only through the use of a prepaid phone card or by charges made to a third party number if using a provided, in room telephone. Neither the Institution nor the Manager guarantees the availability of telephone service or cable television services. If the Resident wants additional cable television, telephone or internet service above and beyond any that may be provided as “standard” in the Residence, the Resident must submit full details to and request and obtain the prior written approval of the Manager and Institution. With respect to Internet Services, the Institution may at its discretion only allow either the standard provided service or the approved alternate service and not both at the same time (Residents will need to complete the Institution’s standard forms issued by their IT department). Cutting of wiring, boring of holes, the use of wireless routers, routers, or switches are not permitted. Any unauthorized services or equipment may be removed by the Manager, at the Resident’s expense, without notice or liability. All Residents are subject to the Institution’s and/or Service Provider’s current Internet, cable television and telephone enrolment and usage policies.

  • Verizon Retail Telecommunications Service Any Telecommunications Service that Verizon provides at retail to subscribers that are not Telecommunications Carriers. The term “Verizon Retail Telecommunications Service” does not include any Exchange Access service (as defined in Section 3(16) of the Act, 47 U.S.C. § 153(16)) provided by Verizon.

  • Office Telephone Number Insert the employee's area code, office telephone number and extension.

  • Availability of Verizon Telecommunications Services 3.1 Verizon will provide a Verizon Telecommunications Service to PCS for resale pursuant to this Attachment where and to the same extent, but only where and to the same extent, that such Verizon Telecommunications Service is provided to Verizon’s Customers.

  • Use of Verizon Telecommunications Services 2.1 Verizon Telecommunications Services may be purchased by Connectel under this Resale Attachment only for the purpose of resale by Connectel as a Telecommunications Carrier. Verizon Telecommunications Services to be purchased by Connectel for other purposes (including, but not limited to, Connectel’s own use) must be purchased by Connectel pursuant to other applicable Attachments to this Agreement (if any), or separate written agreements, including, but not limited to, applicable Verizon Tariffs.

  • Transmission and Routing of Telephone Exchange Service Traffic PURSUANT TO SECTION 251(c)(2) ............................... 14 4.1

  • Telephone Monitoring You agree that Chase and its third-party service providers may listen to and record telephone calls as part of providing program services.

  • Toll-Free Telephone Number A contractor located outside of San Francisco is encouraged to provide free telephone services for placing orders. This requirement can be met by providing a toll-free telephone number or accepting collect calls. The free service will be a consideration in evaluating this bid.

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