Irish Water Responsibilities:. Irish Water Shall:
Irish Water Responsibilities:. Irish Water shall agree appropriate reporting mechanisms and reporting formats with the Local Authority for risk reporting.
Irish Water Responsibilities:. 14.2.2.1 Irish Water has sole responsibility for taking in charge infrastructure falling within its Water Service Functions.
Irish Water Responsibilities:. 15.2.3.1 Where a request is generated through the Irish Water Customer Contact Centre Irish Water shall be responsible for ensuring that those service requests will be passed to the Local Authority for action and closure of the service request.
Irish Water Responsibilities:. 15.3.3.1 Irish Water is responsible for all direct interfaces with the customer including initial contact, issuing and processing of connection applications and payments through the Irish Water Customer Contact Centre.
Irish Water Responsibilities:. 28.1.3.1 Where the laboratory is owned by Irish Water and is not used exclusively to provide services for water then a cost reflective charge out rate shall be agreed between Irish Water and the Local Authority, to reflect the fact that the Local Authority will be using Irish Water assets to carry out laboratory services.
Irish Water Responsibilities:. 28.4.3.1 Where Irish Water are using 'other shared facilities' e.g. a depot, Irish Water staff will follow the local access control policy and comply with health and safety procedures, inductions and other site specific requirements.
Irish Water Responsibilities:. Notwithstanding the arrangements for the transfer of the Assets, provide access to the Local Authority’s assets which have not transferred to Irish Water or which are required by the Local Authority to perform its functions other than the Services but which are located on the Irish Water Premises.
Irish Water Responsibilities:. 29.3.1 Irish Water is ultimately responsible for handling customer contact.
Irish Water Responsibilities:. In preparing the Annual Service Plan and determining the Historic Performance and setting the Performance Targets, Irish Water will take account of the reduced headcount levels, any restrictions on recruitment on the Local Authority, the performance capability and the condition of the infrastructure in the Local Authority.
