Incorrect Transactions Clause Samples

Incorrect Transactions. Where an Incorrect Transaction is made as a result of our action or error we shall refund to you the amount of that transaction without undue delay and restore your E-Money Wallet to the state in which it would have been had the Incorrect Transaction not taken place. We will also endeavour to provide you with reasonable notice where possible. We will also pay any charges for which we are responsible, and for any interest which you can show that you have had to pay as a consequence of any Incorrect Transaction. Irrespective of our liability, on your request, we shall try to trace any Incorrect Transaction initiated by you free of charge. However, we cannot guarantee that we will be able to trace such transactions.
Incorrect Transactions. If we make a Transaction incorrectly, we will refund you the amount of incorrectly sent payment without undue delay, together with any charges to put you into a position had the relevant Transaction was not made or, except where:the instruction you gave us for the Transaction was not correct. If so, we will make reasonable efforts to trace the payment and recover the amount if you ask us and notify you of the outcome. We may charge you a fee to recover our costs in doing so;we can show that the Transaction was actually received at the Recipient’s account (in which case the Recipients payment service provider is liable).