Incident Management Reporting Sample Clauses

Incident Management Reporting. Service Provider’s responsibilities include:
Sample 1Sample 2Sample 3See All (5)
AutoNDA by SimpleDocs
Incident Management Reporting b. The Vendor responsibilities include the following:
Sample 1Sample 2
Incident Management Reporting. The Contractor shall provide reporting on the effectiveness of Incident Management processes and trending of the practice; such reporting at a minimum shall include:  Incidents Sources (by category, priority, service, and Service Level)  Frequency regarding the types or categories of Incidents  Durations of open Incidents (average and quantities by age)  Incidents resolved upon first contact  Trending of mean time to restore service (by category, priority, service, Service Level)  Incidents not handed within Service Level targets (by category, priority, service, and Service Level)  Incidents reopened (by category, priority, service, and Service Level)  Incidents reoccurring (by category, priority, service, and Service Level)  Incidents that have resulted in the creation of a Problem  Incidents that were resolved by use of an Incident Model  Association of Incidents by cause and resolution by Service Provider  Number and percentage of Incidents escalated by organization, category, priority, and Service  Customer escalation points
Sample 1

Related to Incident Management Reporting

  • Incident Reporting Transfer Agent will use commercially reasonable efforts to promptly furnish to Fund information that Transfer Agent has regarding the general circumstances and extent of such unauthorized access to the Fund Data.

  • Incident Management 3.1. We shall notify You without undue delay after We becomes aware of any accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Customer Data, including Personal Data, stored or otherwise processed by Us or Our sub-processors of which We become aware (“Security Incident”).

  • Management Reporting (a) Provide periodic reports, in accordance with agreed upon frequency and content parameters, to the Funds. As reasonably requested by the Funds, the Transfer Agent shall furnish ad hoc reports to the Funds.

  • Accident Reporting 25.1 If You or an Authorised Driver has an Accident or if the Vehicle is stolen You must report the Accident or theft to Us within 24 hours of it occurring and fully complete an Accident/Theft report form.

  • Compliance Control Services (1) Support reporting to regulatory bodies and support financial statement preparation by making the Fund's accounting records available to the Trust, the Securities and Exchange Commission (the “SEC”), and the independent accountants.

  • Safeguards Monitoring and Reporting 8. The Borrower shall do the following or cause the Project Executing Agency to do the following:

  • PERFORMANCE MONITORING AND REPORTING Performance indicators

  • Change Management BellSouth provides a collaborative process for change management of the electronic interfaces through the Change Control Process (CCP). Guidelines for this process are set forth in the CCP document as amended from time to time during this Agreement. The CCP document may be accessed via the Internet at xxxx://xxx.xxxxxxxxxxxxxxx.xxxxxxxxx.xxx.

  • Monitoring and Reporting 3.1 The Contractor shall provide workforce monitoring data as detailed in paragraph 3.2 of this Schedule 8. A template for data collected in paragraphs 3.2, 3.3 and 3.4 will be provided by the Authority. Completed templates for the Contractor and each Sub-contractor will be submitted by the Contractor with the Diversity and Equality Delivery Plan within six (6) Months of the Commencement Date and annually thereafter. Contractors are required to provide workforce monitoring data for the workforce involved in delivery of the Contract. Data relating to the wider Contractor workforce and wider Sub-contractors workforce would however be well received by the Authority. Contractors and any Sub-contractors are required to submit percentage figures only in response to paragraphs 3.2(a), 3.2(b) and 3.2(c).

  • Program Management 1.1.01 Implement and operate an Immunization Program as a Responsible Entity

Time is Money Join Law Insider Premium to draft better contracts faster.