Service Management Practices Clause Samples

Service Management Practices. The Contractor shall implement and maintain the following service management practices, as described for ITIL 4 under Service Management Practices, and as approved by the Government.
Service Management Practices. The Contractor shall manage the Integrated Environment basing IT service management practices on the Information Technology Infrastructure Library (ITIL) 4, which focuses on the Service Management Life-cycle and the linkages between service management components.