Error Escalation Sample Clauses

Error Escalation. If any Severity 1 Error has not been corrected, or a Work-Around has not been provided, within 2 normal business days following assignment to a InGenius Support person, then Distributor may escalate the Error to InGenius’s management team via email to: xxxxxxxxxx@xxxxxxxx.xxx. InGenius’s sales management team shall promptly review the escalated Error with InGenius’s technical support team and monitor the steps being taken by InGenius to resolve such Error in an expeditious manner and as soon as possible.
Sample 1
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Error Escalation. If the Error has not been corrected, or a ----------------- Work-Around has not been provided, within the relevant correction time periods set forth in Section 1 of this Exhibit C, then Licensor will escalate the Error immediately to Licensor's senior programmer who wrote the Software or, if such programmer is not available, to one of Licensor's other senior programmers (collectively, the "Senior Programmer"). The Senior Programmer will use best efforts to correct the Error in an expeditious manner and will inform [OMITTED] of the Senior Programmer's progress, including the steps taken to resolve the Error, the expected time for resolution of the Error and any resolution of the Error. Licensor will provide the Senior Programmer with as much assistance as necessary to fix the problem as soon as possible. If the Senior Programmer cannot correct such Error within a reasonable time period as determined by [OMITTED] in its sole discretion, Licensor will, within twenty-four (24) hours of [OMITTED] request, provide on-site services at no additional cost to [OMITTED]. Further, with [OMITTED] prior consent, Licensor may log-in to [OMITTED] computer system and access the Software solely for the purposes of Error diagnosis, correction and installation.
Sample 1
Error Escalation. If any Severity 1 Error has not been corrected, or a Work-Around has not been provided, within 2 normal business days following assignment to a InGenius Support person, then Distributor may escalate the Error to InGenius’s sales management team via email to: xxxxx@xxxxxxxx.xxx. InGenius’s sales management team shall promptly review the escalated Error with InGenius’s technical support team and monitor the steps being taken by InGenius to resolve such Error in an expeditious manner and as soon as possible. Prior Version Support. InGenius will provide the Support described in this Schedule in connection with the current generally available version of the Software. In addition, the immediately preceding version of the Software will be supported for 3 months following the release of a newer version. No support will be provided for older versions.
Sample 1

Related to Error Escalation

  • TAX ESCALATION 32.01 Tenant shall pay to Landlord, as Additional Rent, tax escalation in accordance with this Article:

  • Escalation If parties are unable to resolve the issue in a timely manner, as specified above, either Sourcewell or Supplier may escalate the resolution of the issue to a higher level of management. The Supplier will have 30 calendar days to cure an outstanding issue.

  • Dispute Escalation In the event of a Dispute between the Parties, the Parties will first attempt to resolve such dispute by negotiation and consultation between themselves or the JSC. In the event that such dispute is not resolved on an informal basis within [***] days from receipt of the written notice of a Dispute, any Party may, by written notice to the other, have such dispute referred to the Executive Officers (or their designees, which designee is required to have decision-making authority on behalf of such Party), who will attempt to resolve such Dispute by negotiation and consultation for a [***] day period following receipt of such written notice.

  • Mechanical Adjustments The number of Warrant Shares purchasable upon the exercise of each Warrant and the Warrant Price shall be subject to adjustment as follows:

  • Escalation Procedures 48.1 The Standard Practices outlines the escalation process which may be invoked at any point in the Service Ordering, Provisioning, and Maintenance processes to facilitate rapid and timely resolution of disputes.

  • Adjustment of Impositions Impositions imposed in respect of the tax-fiscal period during which the Term terminates shall be adjusted and prorated between Lessor and Lessee, whether or not such Imposition is imposed before or after such termination, and Lessee’s obligation to pay its prorated share thereof after termination shall survive such termination.

  • ADJUSTMENT OF CONTRACT PRICE The Contract Price shall be subject to adjustment, as hereinafter set forth, in the event of the following contingencies (it being understood by both parties that any reduction of the Contract Price is by way of liquidated damages and not by way of penalty):

  • SERVICE LEVEL DESCRIPTION The Fund Accounting Agreement is hereby amended by deleting the Service Level Description attached thereto and replacing it in its entirety with the Service Level Description attached hereto.

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