Damages, Stolen or Lost Equipment. Member is legally and financially responsible for all Equipment while in their possession or under their charge. If Member’s negligence, abuse, or misuse causes damage or results in theft requiring repair or replacement, the City shall charge the credit or debit card on file for all repair or replacement costs, unless specified in an applicable warranty, if any, in accordance with the then current pricing listed on DCM’s website. Repair and replacement costs posted on DCM’s website are subject to change. DCM staff will make the reasonable determination whether an Equipment malfunction is the result of normal wear and tear or damage by Member. When Equipment is returned damaged, DCM staff will provide a cost estimate to Member based on market value of the item and the cost to replace or repair the item. The coordination of the repair will be completed by DCM staff, and Members who disagree with the assessment may appeal the decision to the City’s Director of Marketing Services Programming and Administration (“Director”). Member will contact the Community Access Manager within 48-hours of notification of the need for and cost of repair or replacement to discuss payment. Payment shall be made as directed by the City, and the Marketing Services Director has discretion to approve payment plans for repayment.
