Complaint costs Sample Clauses

Complaint costs. The goal of this complaint process is the prompt identification and sustained elimination of all defects, so that neither Quadrant CMS nor the end customer incurs any financial or other damage. However, should a complaint result in costs, these shall be charged to the supplier, In the event that costs due to supplier complaints are charged to us by customers, we shall pass on these costs. Quadrant CMS waives the right to invoice complaint costs as flat amounts. In return, we reserve the right to charge variable costs, depending on the expenses:  Alert by mail: not a direct cost.  Administration cost in case of complaint 150€/complaint  Administration cost in case of reoccurrence complaint 250€/complaint  Administration cost in case of return of parts (incoming inspection) 250€/complaint  Handling cost in case of production problems at Qcms /customer 500€/complaint  Additional handling, rework, sorting, * 32€/ hour  Additional work by employees (technical dept., testing…)* 45€/ hour  Production line shut-down at Quadrant CMS * 100€/ hour  Costs charged by our customers * effective cost  Customer’s production line shut-down * effective cost  Preferred freight due to schedule obligations * effective cost  Rejected material * effective cost  Disposal effective cost * caused by Quadrant CMS due to supplier product defects.
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Complaint costs. The goal of this complaint process is the prompt identification and sustained elimination of all defects, so that neither Mitsubishi Chemical Advanced Materials Plastics nor the end customer incurs any financial or other damage. However, should a complaint result in costs, these shall be charged to the supplier, In the event that costs due to supplier complaints are charged to us by customers, we shall pass on these costs.  Alert by mail: not a direct cost.  Administration cost in case of complaint 150€/complaint  Administration cost in case of reoccurrence complaint 250€/complaint  Administration cost in case of return of parts (incoming inspection) 250€/complaint  Handling cost in case of production problems at Qcms /customer 500€/complaint  Additional handling, rework, sorting, * 36€/ hour  Additional work by employees (technical dept., testing…)* 45€/ hour  Production line shut-down at Mitsubishi Chemical Advanced Materials Plastics * 100€/ hour  Costs charged by our customers * effective cost  Customer’s production line shut-down * effective cost  Preferred freight due to schedule obligations * effective cost  Rejected material * effective cost  Disposal effective cost Mitsubishi Chemical Advanced Materials Plastics waives the right to invoice complaint costs as flat amounts. In return, we reserve the right to charge variable costs, depending on the expenses: * caused by Mitsubishi Chemical Advanced Materials Plastics due to supplier product defects.

Related to Complaint costs

  • Patent Costs Within 30 days after receiving a statement from Stanford, ***** will reimburse Stanford:

  • Development Costs With respect to activities prior to the Amendment Effective Date, each Party was to pay [*] of the total Direct Development Costs of a Product incurred in accordance with the Development Budget (as defined in the Original Agreement). Notwithstanding anything in this Article 6 of this Agreement or in any other provision of this Agreement to the contrary, with respect to activities on and after the Amendment Effective Date, subject to Sections 3.1.2, Alimera will be solely responsible for, and shall pay one hundred percent (100%) of, all development costs of a Product, including Direct Development Costs. Notwithstanding anything in this Article 6 of this Agreement or in any other provision of this Agreement to the contrary, (i) all payments owing by CDS hereunder with respect to development activities prior to the Amendment Effective Date are hereby deemed fully paid by CDS (or waived, to the extent such waiver may be required), including any Development Payments, Compounded Development Payments, Determined Disputed Costs and Compounded Disputed Costs (as all defined in the Original Agreement), further including any penalties and interest which might have accrued with respect thereto, and further including all CDS payments deferred pursuant to that February 11, 2008 letter agreement sent by CDS and executed by CDS and Alimera regarding deferral of payments under the Original Agreement as of such date; (ii) all payments owing by Alimera hereunder with respect to development activities prior to the Amendment Effective Date are hereby deemed fully paid by Alimera (or waived, to the extent such waiver may be required), including any Development Payments, Compounded Development Payments, Determined Disputed Costs and Compounded Disputed Costs (as all defined in the Original Agreement), and further including any penalties and interest which might have accrued with respect thereto; and (iii) subject to Sections 3.1.1 and 3.1.2, from and after the Amendment Effective Date, CDS will have no liability whatsoever hereunder for any past, present or future development costs, including Direct Development Costs (which includes those incurred before, on and after the Amendment Effective Date), and instead Alimera shall have sole liability therefor.

  • Patent Expenses Unless agreed otherwise, the Party filing a Patent Application will pay all preparation and filing expenses, prosecution fees, issuance fees, post issuance fees, patent maintenance fees, annuities, interference expenses, and attorneys’ fees for that Patent Application and any resulting Patent(s). If a license to any CRADA Subject Invention is granted to Collaborator, then Collaborator will be responsible for all expenses and fees, past and future, in connection with the preparation, filing, prosecution, and maintenance of any Patent Applications and Patents claiming exclusively licensed CRADA Subject Inventions and will be responsible for a pro-rated share, divided equally among all licensees, of those expenses and fees for non-exclusively licensed CRADA Subject Inventions. Collaborator may waive its exclusive option rights at any time, and incur no subsequent financial obligation for those Patent Application(s) or Patent(s).

  • Medical Expenses 1. Employees exposed to hazardous physical, biological, or chemical agents shall be provided, at no cost to the employee, with medical examinations or evaluations required by VOSHA regulations. If there are no specific VOSHA regulations or standards for the agent in question, recommendations of the National Institute of Occupational Safety and Health or other generally recognized expert organization shall be used, as determined by the Commissioner of Health.

  • Defense Costs No defense costs shall be included within or erode the limits of coverage of any of the insurance policies, except that defense costs may be included within the limits of coverage of professional and pollution liability policies.

  • Default – Reprocurement Costs In case of Contract breach by Contractor, resulting in termination by the County, the County may procure the goods and/or services from other sources. If the cost for those goods and/or services is higher than under the terms of the existing Contract, Contractor will be responsible for paying the County the difference between the Contract cost and the price paid, and the County may deduct this cost from any unpaid balance due the Contractor. The price paid by the County shall be the prevailing market price at the time such purchase is made. This is in addition to any other remedies available under this Contract and under law.

  • Enforcement Costs If: (i) this Agreement is placed by the Buyer in the hands of an attorney for enforcement or is enforced by the Buyer through any legal proceeding; or (ii) an attorney is retained to represent the Buyer in any bankruptcy, reorganization, receivership or other proceedings affecting creditors' rights and involving a claim under this Agreement; or (iii) an attorney is retained to represent the Buyer in any other proceedings whatsoever in connection with this Agreement, then the Company shall pay to the Buyer, as incurred by the Buyer, all reasonable costs and expenses including attorneys' fees incurred in connection therewith, in addition to all other amounts due hereunder.

  • Product Claims You acknowledge that Company, not an App Distributor, is responsible for addressing any claims of yours or any third party relating to the Company application or your possession and/or use of the Company application, including, but not limited to: (i) product liability claims; (ii) any claim that the Company application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. (5)

  • CLAIM EXPENSES The Reinsurer will pay its share of reasonable claim investigation and legal expenses connected with the litigation or settlement of contractual liability claims unless the Reinsurer has discharged its liability pursuant to Section 9.4 above. If the Reinsurer has so discharged its liability, the Reinsurer will not participate in any expenses incurred thereafter. The Reinsurer will not reimburse the Ceding Company for routine claim and administration expenses, including but not limited to the Ceding Company's home office expenses, compensation of salaried officers and employees, and any legal expenses other than third party expenses incurred by the Ceding Company. Claim investigation expenses do not include expenses incurred by the Ceding Company as a result of a dispute or contest arising out of conflicting claims of entitlement to policy proceeds or benefits.

  • Direct Costs Insert the major cost elements. For each element, consider the application of the paragraph entitled “Costs Requiring Prior Approval” on page 1 of these instructions.

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