Cloud Elite Support Sample Clauses

Cloud Elite Support. If you are an MCE Service customer, you may purchase a subscription to Cloud Elite Support (“Cloud Elite Support”), provided in accordance with the MCE Service Guide. Unless otherwise specified on an order, such subscription begins on the effective date of the order and ends upon expiration of your then-current MCE Service term. Upon expiration of such term, you also have the option to renew Cloud Elite Support for the MCE Service for subsequent MCE Service terms of equal duration, each such renewal at an annualized renewal fee equal to the then-current list price for Cloud Elite Support. You agree to renew Cloud Elite Support unless you provide written notice to us at least ninety (90) days before expiration of the then current MCE Service Term that you desire not to renew it.
AutoNDA by SimpleDocs

Related to Cloud Elite Support

  • Technical Support State Street will provide technical support to assist the Fund in using the System and the Data Access Services. The total amount of technical support provided by State Street shall not exceed 10 resource days per year. State Street shall provide such additional technical support as is expressly set forth in the fee schedule in effect from time to time between the parties (the “Fee Schedule”). Technical support, including during installation and testing, is subject to the fees and other terms set forth in the Fee Schedule.

  • Telephone Support The Fund Designated Persons may contact State Street’s HORIZONR Help Desk and Fund Assistance Center between the hours of 8 a.m. and 6 p.m. (Eastern time) on all business days for the purpose of obtaining answers to questions about the use of the System, or to report apparent problems with the System. From time to time, the Fund shall provide to State Street a list of persons who shall be permitted to contact State Street for assistance (such persons being referred to as the “Fund Designated Persons”).

Time is Money Join Law Insider Premium to draft better contracts faster.