CIBC OMBUDSMAN Sample Clauses

CIBC OMBUDSMAN. The CIBC Ombudsman’s most important task is to review the details of any complaint objectively and impartially. Assuming you have followed the complaint escalation steps outlined above, the CIBC Ombudsman will acknowledge your complaint right away. Then, providing legal action has not been taken on the matter, the Ombudsman immediately goes to work. In most cases, you will receive a decision regarding your concern within ten working days. You can reach the CIBC Ombudsman by: Telephone: 0 000 000-0000 or (000) 000-0000 in Toronto Fax: 0 000 000-0000 or (000) 000-0000 in Toronto E-mail: xxxxxxxxx@xxxx.xxx Write to: CIBC Ombudsman X.X. Xxx 000, Xxxxxxxx Xxxxx, Xxxxxxx, XX X0X 0X0 If the above steps do not resolve your concern, you may consider escalating the matter further. OMBUDSMAN FOR BANKING SERVICES AND INVESTMENTS (OBSI) You can contact the OBSI who is independent from CIBC, and whose purpose is to review your personal or business complaint when you cannot accept the decision of the CIBC Ombudsman. You can reach the Ombudsman for Banking Services and Investments by: Telephone: 0 000 000-0000 Fax: 0 000 000-0000 E-mail: xxxxxxxxx@xxxx.xx Web Site: xxx.xxxx.xx Write to: Ombudsman for Banking Services and Investments P. O. Xxx 000 XXX. Xxxxxxxx, Xxxxxxx, XX X0X 0X0 THE FINANCIAL CONSUMER AGENCY OF CANADA The Financial Consumer Agency of Canada (FCAC) supervises federally regulated financial institutions, such as CIBC, to ensure they comply with federal consumer protection laws. The FCAC also helps educate consumers and monitors industry codes of conduct and public commitments designed to protect the interest of consumers. Federal consumer protection laws affect you in a number of ways. For example, financial institutions must provide you with information about their fees, interest rates and complaint handling procedures. For more information, please contact the FCAC by: Telephone: 0 000 000-0000 Web Site: xxx.xxxx-xxxx.xx.xx If you have a regulatory complaint, you can contact the FCAC in writing at: Financial Consumer Agency of Canada 6th Floor, Enterprise Building 000 Xxxxxxx Xxx. Xxxx, Xxxxxx, XX X0X 0X0 The FCAC will determine whether the financial institution is in compliance. It will not, however, resolve individual consumer complaints.
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Related to CIBC OMBUDSMAN

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  • Investment Management If and to the extent requested by the Advisor, the Sub-Advisor shall, subject to the supervision of the Advisor, manage all or a portion of the investments of the Portfolio in accordance with the investment objective, policies and limitations provided in the Portfolio's Prospectus or other governing instruments, as amended from time to time, the Investment Company Act of 1940 (the "1940 Act") and rules thereunder, as amended from time to time, and such other limitations as the Trust or Advisor may impose with respect to the Portfolio by notice to the Sub-Advisor. With respect to the portion of the investments of the Portfolio under its management, the Sub-Advisor is authorized to make investment decisions on behalf of the Portfolio with regard to any stock, bond, other security or investment instrument, and to place orders for the purchase and sale of such securities through such broker-dealers as the Sub-Advisor may select. The Sub-Advisor may also be authorized, but only to the extent such duties are delegated in writing by the Advisor, to provide additional investment management services to the Portfolio, including but not limited to services such as managing foreign currency investments, purchasing and selling or writing futures and options contracts, borrowing money or lending securities on behalf of the Portfolio. All investment management and any other activities of the Sub-Advisor shall at all times be subject to the control and direction of the Advisor and the Trust's Board of Trustees.

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  • Mobile Banking If Mobile Banking is activated for your account(s), you will be required to use secure login information to access the account(s). At the present time, you may use Mobile Banking to: - Deposit checks to your savings and checking accounts. - Withdraw funds from your savings, checking, and money market accounts. - Transfer funds from your savings, checking, and money market accounts. - Obtain balance information for your savings, checking, and money market accounts. - Make loan payments from your savings, checking, and money market accounts. - Determine if a particular item has cleared. - Verify the last date and amount of your payroll deposit. Your accounts can be accessed under Mobile Banking via mobile device or other approved access device(s). Mobile Banking will be available for your convenience 24 hours per day. This service may be interrupted for a short time each day for data processing. We reserve the right to refuse any transaction which would draw upon insufficient funds, exceed a credit limit, lower an account below a required balance, or otherwise require us to increase our required reserve on the account. All checks are payable to you as a primary member and will be mailed to your address of record. We may set other limits on the amount of any transaction, and you will be notified of those limits. We may refuse to honor any transaction for which you do not have sufficient available verified funds. The service will discontinue if no transaction is entered after numerous unsuccessful attempts to enter a transaction and there may be limits on the duration of each access. The following limitations on Mobile Banking transactions may apply: - There is no limit to the number of inquiries, transfers, or withdrawal requests you may make in any one (1) day. - See Section 2 for transfer limitations that may apply to these transactions.

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  • Investment Banking Services Except as described in the Registration Statement, the Statutory Prospectus and the Prospectus, during the period beginning 180 days prior to the initial confidential submission of the Registration Statement and ending on the Effective Date, no Member and/or any person associated or affiliated with a Member has provided any investment banking, financial advisory and/or consulting services to the Company.

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