SLMS Components Sample Clauses

SLMS Components. We categorize the SLA metrics into service opening metrics, trouble metrics, and performance metrics. Service opening means that end-user must be able to use the network service at the date of agreements. Trouble metrics includes the trouble recovery time, the sum of trouble time, and the number of troubles. Performance metrics are related to the QoS of network such as packet delay, packet loss. In order to efficiently manage the SLA, the warning messages are sent to system operators in real time while monitoring the SLA. System operators check the details and take an action to prevent the violation of SLA. In this context, we rely on a new proposal for an architecture to provide the end-user with service level management (SLM) over IP Networks from the service initiation to the service termination. The functional blocks are: ■ AM - Access Manager ■ DM – Data Manager ■ MM – Monitoring Manager ■ UM – User Interface Manager The AM is the entity that receives the information related service opening, trouble and performance. It is responsible for translating the information into XML format, pushing the translated XML document into the message queue. Furthermore, the AM collects the network performance data. The DM reads the XML data from the message queue, classifies the data according to the SLA metrics. As the DM manages the information in the database, it can response to the UM the retrieve and save the SLA related data. The MM plays the important role of monitoring the violation of SLA metrics. It reads the monitored data through the DM at the defined interval, and compares the current data with SLA metric. If the MM detects the violation, it sends the violation information through the message queue. Operators manage the SLA of end-users by utilizing the SLMS. The UM interacts with the operators, and provides the variety of data. Additionally using the UM, SLA metrics can be retrieved, updated, and added according to the change of the network service. Operators can configure the policy of SLM such as the execution of monitoring or not. Fig. 2 represents the architecture of our SLMS.
Sample 1
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