SFDC Acceptance of Initial Service Orders Sample Clauses
The "SFDC Acceptance of Initial Service Orders" clause defines the process by which Salesforce (SFDC) formally reviews and approves the first set of service orders submitted under an agreement. Typically, this clause outlines the criteria SFDC uses to evaluate whether the initial orders meet contractual requirements, such as completeness of information, compliance with pricing, and adherence to agreed-upon terms. By establishing a clear acceptance procedure, the clause ensures that both parties have a mutual understanding of when the service engagement officially begins and helps prevent disputes over the validity or timing of initial orders.
SFDC Acceptance of Initial Service Orders. Each Service Order shall be delivered by Reseller to SFDC, and SFDC shall accept all Service Orders in the Target Market which are not contrary to the terms of this Agreement and which SFDC, in good faith, does not have reasonable cause to reject. SFDC will deliver to Reseller a notice of SFDC’s acceptance of each Service Order, or of SFDC’s provisioning of the OEM Services ordered in the Service Order (the “Service Order Notice”) within one business day after Reseller’s delivery of the Service Order to SFDC. If SFDC fails to deliver a Service Order Notice to Reseller within three business days after Reseller’s delivery of the Service Order to SFDC, the Service Order will be deemed to be rejected by SFDC. For each Service Order rejected hereunder (including Service Orders which are deemed rejected under the preceding sentence): (a) Reseller may request an explanation of such rejection from SFDC; and (b) SFDC shall respond to each such request within 24 hours by either (1) accepting such Service Order, or (2) setting forth in writing why such Service Order is contrary to the terms of this Agreement or why SFDC has otherwise rejected such Service Order in good faith. Service Order Notices will be delivered by email or other means as agreed to by the Parties. To the extent that SFDC rejects a Service Order (other than cases in which the Service Order is incomplete, inaccurate, or contrary to the terms of this Agreement) Reseller shall be relieved of its obligation to fulfill the Billing Commitment described in Section 1.5.1 to the extent of the value of such rejected Service Order.
SFDC Acceptance of Initial Service Orders. The words “or otherwise as permitted by Section 6” are added to the first sentence of Section 1.3.2 after the words “Target Market.”