RequestingEnhancements Sample Clauses

RequestingEnhancements. An enhancement to the system includes an additional data element, report, or function that was not previously in the system. Enhancements do not include fixing an existing function of the system. System errors should be communicated directly to the System Admin. If ClientTrack Support determines the request is an enhancement rather than a System Error, they will communicate this to the requestor who should then follow enhancement request protocol. If an agency would like to request an enhancement to the system, they should communicate this request to the HMIS representative for their Continuum of Care directly or through the advisory/user group. Continuum of Care HMIS contacts can be found on page 6 of this manual. Once the continuum of care HMIS representative has determined that the request is a priority for the continuum, they will communicate this request to the System Admin. The System Admin will then compile all requested enhancements for consideration by the HMIS Lead, DCA.
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Related to RequestingEnhancements

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