Phone Hours Clause Samples
Phone Hours. All employees in the phone canvass classification shall submit a weekly schedule to the Employer. The Employer shall make a reasonable effort to changes must be approved by the Employer.
Phone Hours. Contractor will answer the telephone at both of the following times ("Contractor phone hours"):
1. during Contractor office hours, and
2. If Contractor provides Collection on Saturday, from 8:00 a.m. to noon on Saturdays. Contractor will provide an answering machine or answering service to take messages of calls received outside of Contractor phone hours. Contractor must respond to messages no later than the following Contract Service Day. Contractor may use an answering service to handle calls on Sundays from a Sunday Service Customer. If there is an issue requiring response on a Sunday, Contractor must call customer back the same day, otherwise Contractor may call customer back the following Business Day.
Phone Hours. Franchisee will answer the telephone at the following times 7 ("Franchisee phone hours"):
8 1. at least during Franchisee office hours, and
9 2. if Franchisee provides collection on Saturday, from 8:00 a.m. to noon on 10 Saturdays. 12 Franchisee will provide an answering machine or answering service to take messages of 13 calls received outside of Franchisee phone hours. Franchisee must respond to messages 14 no later than the following franchise service day. 15