oneSaaS: Software-as-a-Service, Cloud Services Agreement
A Software-as-a-Service (SaaS) and Cloud Services Agreement defines the terms of use, data security, service levels, and responsibilities between a SaaS provider and a customer. The oneSaaS Standard Agreement is a pre-vetted, industry-aligned template designed to streamline negotiations and reduce friction. It ensures clarity, compliance, and scalability for SaaS businesses. Download now and simplify your SaaS contracts 🚀
How to Adopt oneSaaS
Save Time
Eliminate negotiations over points that don't matter, speed up negotiations and get to the crux of the contract quicker. It's a no brainer.
Save Effort
Reduce your workload on routine contracts and get your time back so you can focus on the more strategic work that matters to your business most.
Save Money
Remove the cost of processing endless routine agreements and repurpose your resources to achieve your business objectives.
"SaaS contracting is ready for a smarter approach. As a lawyer at a SaaS organisation, I see the opportunity to make agreements work better for both vendors and customers. That’s why an industry-backed standard agreement makes sense - it can help shorten deal cycles, remove unnecessary roadblocks, and allow both sides to focus on what really matters: delivering value."
Richard Purdy
VP & Associate General Counsel, OneTrust
About oneSaaS: Standard Contract Template
What is oneSaaS?
oneSaaS is a crowd-sourced, open-source standard contract template for Software-as-a-Service or Cloud Services agreements. It is freely available to download and use by anyone.
Does it cost anything to use oneSaaS?
No, oneSaaS is entirely free and always will be. It is licensed under CC BY 4.0.
Why use oneSaaS?
Starting from the same standard contract template saves time, money, and effort. It eliminates the battle of negotiating bespoke terms and ensures consistency, enabling businesses to finalize agreements faster and allowing legal teams to focus on strategic initiatives.
When should I use oneSaaS?
oneSaaS is designed for typical SaaS agreements where organizations require a standardized approach to contracting. For highly specialized or complex agreements, consult a lawyer to determine if oneSaaS is suitable.
Who developed it?
oneSaaS was collaboratively developed by leading law firms and in-house legal teams worldwide. No single firm or company is responsible for the development, and participating contributors volunteered their time without providing formal legal advice.
Read White PaperCan I add my company branding to oneSaaS?
No. Keeping branding neutral maintains oneSaaS as an industry standard. This neutrality reduces friction and speeds up negotiations by leveraging its status as a market standard. You may however use your own Order Form alongside oneSaaS which you may brand freely.
Why does oneSaaS not include some of the clauses I’m used to seeing?
oneSaaS focuses on key contractual terms without unnecessary or overly complex provisions. For details on excluded clauses and their rationale, refer to our Graveyard Document.
Can I customize the oneSaaS template?
Yes. You may customize certain sections, add Addendums or include additional provisions in a separate addendum. However, extensive customization undermines the goal of standardization so please ensure you keep modifications to a minimum.
Which jurisdictions does oneSaaS work in?
oneSaaS was developed with global use in mind. However, if in doubt, please seek legal advice to ensure it aligns with local laws and regulations in your jurisdiction.
Can I integrate the terms of oneSaaS into my agreements?
Yes. The terms can be incorporated into your existing Order Forms or other agreements by reference or used as a standalone agreement.
Can I redline the oneSaaS template?
No. Changes should be made using the Special Provisions section in the Key Terms or by including Supplementary Documentation. Allowing redlines would create unnecessary friction, undermining the goal of standardization.
I want to tell the world I’m using oneSaaS. How do I do it?
Join thousands of organizations proudly using our standards by adding your name to the Adopter’s Directory and get access to exclusive Adopter content, events and other benefits. It’s free.
Can you help me automate the oneSaaS template?
Our partners at SimpleDocs have created workflow automations for all oneSaaS templates, designed to streamline contract generation and signature processes for high-volume use cases.
Learn About SimpleDocsWhat if the other side doesn’t accept oneSaaS?
If oneSaaS isn’t accepted by the other party, use our free AI-powered tools to review alternative agreements and maintain alignment with oneSaaS Core Principles. These tools help preserve the integrity of the standard even in challenging negotiations.
See Adoption ToolkitHow do I start using oneSaaS?
Simply download the oneSaaS template for free. Populate the required fields and share it with the other party for review and signature.
Implementation InstructionsoneSaaS Download Center
Access the oneSaaS Suite
oneSaaS is a carefully crafted collection of free contractual document templates that were created by the legal community for the legal community and beyond. The oneSaaS Suite enables parties to create a Cloud Services Agreement that is based on a Standard Framework but can be customized to suit specific needs. You may download the oneSaaS Suite below.
oneSaaS Suite:
View Standard Terms:
lawinsider.com/standards/onesaas/terms/v1.0
Service Level Agreement - oneSLA
Outlines expected performance standards, availability, and support levels for the software services.
Data Processing Agreement - oneDPA
Outlines terms under which personal data is shared between the parties.
Counterparty Onboarding Guide
A concise document designed to be shared alongside oneSaaS to help counterparties understand its benefits and approach.
Hold up, who drafted oneSaaS anyway?
oneSaaS is the most expensive Cloud Services agreement ever drafted... and it’s free. It’s gone through an extensive drafting process with leading law firms and in-house lawyers from around the world to produce a simple, easy to use Cloud Services Agreement - and it looks good too.
How we started oneSaaSoneSaaS Adopter Directory
Discover the companies worldwide that have already adopted oneSaaS
Join oneSaaS Adopter CommunityManaging a high volume of routine contracts?
Join a weekly live training session with our partners at SimpleDocs – and explore how to leverage AI to automate your contracts. Learn how to get your legal team out of contract drudgery and back to high-value legal work.
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