PENALTIES/INCENTIVES Sample Clauses

PENALTIES/INCENTIVES. 4.1 RMH will be eligible to receive penalties and incentives for the performance of Services. Penalties and incentives will be determined individually for each RMH Center. 4.1.1 The Customer Service Penalty/Incentive Pay Schedule will be applied to the actual Handle Minutes paid, based on the total number of Internal and vendor Centers MCI has in production in that month, as set out below. Penalties/ Incentives 15 or Less Centers 16-20 Centers 21-25 Centers 26 or More Centers 12% #1 Center #1 Center #1 Center #1 Center 8% Top 3 Center Top 4 Center Top 5 Center Top 6 Center 5% Non DQ >= 105% Non DQ >= 105% Non DQ >= 105% Non DQ >= 105% 2% Non DQ 100-104.9% Non DQ 100-104.9% Non DQ 100-104.9% Non DQ 100-104.9% 0% Non DQ 95-99.9% Non DQ 95-99.9% Non DQ 95-99.9% Non DQ 95-99.9% -2% Non DQ 90-94.9% Non DQ 90-94.9% Non DQ 90-94.9% Non DQ 90-94.9% -4% Non DQ < 90% Non DQ < 90% Non DQ < 90% Non DQ < 90% -2% DQ > 95% DQ > 95% DQ > 95% DQ > 95% -4% DQ 90-94.9% DQ 90-94.9% DQ 90-94.9% DQ 90-94.9% -6% DQ < 90% DQ < 90% DQ < 90% DQ < 90% -10% Last Center & DQ Last Center & DQ Last Center & DQ Last Center & DQ DQ represents center is disqualified based upon not meeting minimum qualifier score for ranking 4.1.2 The Telemarketing Penalty/Incentive Pay Schedule will be applied to the actual Work Hours paid, based on the percent to Line plan with the Qualifier of 95% or higher of QCI score, as outlined in the schedule below. Penalties/ Incentives Line Plan 6% 108.00% + 4% 104%-107.99% 2% 101.5%-103.99% 1% 98.5%-101.49% -2% 95%-98.49% -4% 90%-94.99% -6% 0%-89.99% 4.2 MCI will waive all penalties if RMH exceeds the MCI average percent to line performance. SCHEDULE D Termination Payments

PENALTIES/INCENTIVES. Penalties for late delivery do not apply. The Contractor shall not apply penalties to its Subcontractors (if any).

PENALTIES/INCENTIVES. The clause is complemented as follows: Penalty on Successful Completion of Milestone and Final Acceptance Delivery Review Board of the Telescope: Penalty as provided for under Clause 17 of the General Clauses and Conditions shall apply as follows: Should the Contractor fail to achieve successful completion of the following Milestones not later than dates in the following table. Milestones are as defined in SSOW in Appendix C hereto. Milestone Date Penalized Value [kEURO] Note Successful completion of the Telescope TRR OMR KO + 9.5 months 200 - Successful completion of the Telescope TRR PFM KO + 17 months 420 - A grace period of 30 (thirty) calendar days shall be apply to each penalized event. After this grace period, liquidated damages shall apply retroactively from the date of the penalized event. For the purpose of Clause 17.1.1 of the General Conditions, it is agreed that the penalty shall apply even though the Contractor meets the required date, ▇▇▇▇▇ rejects such completion with written justification. In such a case, penalty shall apply with effect from the date of rejection or from the date of such completion, whichever is the later. No further penalty on the delivery of any other item shall be applied. For the purpose of clause 17.1.3 second paragraph, the total amount of any penalty applied by the Contractor to its subcontractors shall accrue directly to the Contractor (if applicable). The provisions of Clause 17 of the General Conditions, with the penalty scale included in ▇▇▇▇▇ ▇▇▇, paragraph 1.1 shall be applied. - In taking any decision on the application of such penalty clause or on waiving the same, the Contractor shall first require agreement of Micos/Leonardo/FLEX Satellite Prime and the Agency. - The Contractor and any subcontractors participating in the penalty scheme described above shall not charge to Micos/▇▇▇▇▇▇▇▇/FLEX Satellite Prime/the Agency any insurance premium to cover against any losses which may be incurred as a result of the application of this Article. - A dedicated list of subcontractors’ Penalties shall be maintained by the Contractor (if applicable).

PENALTIES/INCENTIVES. Sub-contractor acknowledges that the penalties, as provided for in apply to the following deliverable items, and shall be calculated based on the penalized value as follows: CLAUSE 27: PRICING CLAUSE 34: APPUCABLE LAW The substantive law referred to in Republic. is the law of the Czech ln the event of a dispute where no agreement of the Contracting Parties is reached on the basis of mutual negotiations even withi of the moment when it arose, the dispute shall be decided by a competent court accordi1g to the registered office of the Contractor based on the initiative of the Prime Contractor or of the Sub-contractor. PART li: CONDITIONS CONCERNING INTELLECTUAL PROPERTY RIGHTS FOR­ STUDY, RESEARCH AND DEVELOPMENT CONTRACTS S ub-contractor acknowledges that the for the purpose of this Contract: I I I No other copyright statement will be accepted. Pag e 16 I 22 The foUo'Ning provisions are added:

PENALTIES/INCENTIVES. Penalties, as provided for in the GCC, apply to the following deliverable items, and shall be calculated based on the penalised value as follows: Deliverables Date Penalty scale Penalised Value Provisional acceptance of WP 2 Provisional acceptance of WP3 XXX XXX 1 promille per (calendar) day 1 promille per (calendar) day WP price WP price Provisional acceptance of other optional WPs ▇▇▇ ▇▇▇ TBD Clause 18 is replaced by the following: Claims in respect of damages occurring during the execution of the contract or during acceptance tests shall be settled in the following manner:

PENALTIES/INCENTIVES. Penalties for late delivery do not apply to this Contract.

PENALTIES/INCENTIVES. Penalties, as provided for in the GCC apply to the delivery of on [INSERT THE DATE]. The penalised value is the total price of the Contract.