Common use of Mentoring Clause in Contracts

Mentoring. Each MCO that employs newly certified screeners shall have a formal program for mentoring new screeners (that is providing them with close supervision, on-the-job training, and feedback) for at least six months. This program shall be described in internal policy and procedures documents that are made available to new screeners and to the Department upon request. Each MCO will include activities that allow new screeners to: Observe an experienced screener administering an actual screen; Complete practice screens on a paper version of the LTC FS; Be observed by an experienced screener while completing screens or to have his/her screens reviewed by an experienced screener; and Have the opportunity for discussion and feedback as a result of those observations or reviews. Screen Liaison Each MCO shall designate at least one staff member as “Screen Liaison” to work with the Department in respect to issues involving the screens done by the MCO. This person must be a certified functional screener and, at Department determined intervals, successfully pass the required continuing skills testing. This person’s current contact information must be provided to the Department. Screeners shall be instructed to contact the Screen Liaison with questions when they need guidance or clarification on the screen instructions, and shall contact the Screen Liaison whenever a completed screen leads to an unexpected result in terms of eligibility or level of care; The duties of the Screen Liaison are to:

Mentoring. Each MCO that employs newly certified screeners shall have a formal program for mentoring new screeners (that is providing them with close supervision, on-the-job training, and feedback) for at least six months. This program shall be described in internal policy and procedures documents that are made available to new screeners and to the Department upon request. Each MCO will include activities that allow new screeners to: Observe an experienced screener administering an actual screen; Complete practice screens on a using either the electronic or paper version of the LTC FSLTCFS; Be observed by an experienced screener while completing screens or to have his/her and having theirs screens reviewed by an experienced screener; and Have the opportunity for discussion and feedback as a result of those observations or reviews. Screen Liaison Each MCO shall designate at least one staff member as “Screen Liaison” to work with the Department in respect to issues involving the screens done by the MCO. This person must be a certified functional screener and, at Department determined intervals, successfully pass the required continuing skills testing. This person’s current contact information must be provided to the Department. Screeners shall be instructed to contact the Screen Liaison with questions when they need guidance or clarification on the screen instructions, and shall contact the Screen Liaison whenever a completed screen leads to an unexpected result outcome in terms of eligibility or level of care; The duties of the Screen Liaison are to:

Mentoring. Each MCO that employs newly certified screeners shall have a formal program for mentoring new screeners (that is providing them with close supervision, on-the-job training, and feedback) for at least six months. This program shall be described in internal policy and procedures documents that are made available to new screeners and to the Department upon request. Each MCO will include activities that allow new screeners to: Observe an experienced screener administering an actual screen; Complete practice screens on a paper version of the LTC FSLTCFS; Be observed by an experienced screener while completing screens or to have his/her screens reviewed by an experienced screener; and Have the opportunity for discussion and feedback as a result of those observations or reviews. Screen Liaison Each MCO shall designate at least one staff member as “Screen Liaison” to work with the Department in respect to issues involving the screens done by the MCO. This person must be a certified functional screener and, at Department determined intervals, successfully pass the required continuing skills testing. This person’s current contact information must be provided to the Department. Screeners shall be instructed to contact the Screen Liaison with questions when they need guidance or clarification on the screen instructions, and shall contact the Screen Liaison whenever a completed screen leads to an unexpected result in terms of eligibility or level of care; The duties of the Screen Liaison are to:

Mentoring. Each MCO that POthat employs newly certified screeners shall have a formal program for mentoring new screeners (that is providing them with close supervision, on-the-job training, and feedback) for at least six months. This program shall be described in internal policy and procedures documents that are made available to new screeners and to the Department upon request. Each MCO will POwill include activities that allow new screeners to: Observe an experienced screener administering an actual screen; Complete practice screens on a paper version of the LTC FS; Be observed by an experienced screener while completing screens or to have his/her screens reviewed by an experienced screener; and Have the opportunity for discussion and feedback as a result of those observations or reviews. Screen Liaison Each MCO shall POshall designate at least one staff member as “Screen Liaison” to work with the Department in respect to issues involving the screens done by the MCOthePO. This person must be a certified functional screener and, at Department determined intervals, successfully pass the required continuing skills testing. This person’s current contact information must be provided to the Department. Screeners shall be instructed to contact the Screen Liaison with questions when they need guidance or clarification on the screen instructions, and shall contact the Screen Liaison whenever a completed screen leads to an unexpected result in terms of eligibility or level of care; The duties of the Screen Liaison are to:

Mentoring. Each MCO PO that employs newly certified screeners shall have a formal program for mentoring new screeners (that is providing them with close supervision, on-the-job training, and feedback) for at least six months. This program shall be described in internal policy and procedures documents that are made available to new screeners and to the Department upon request. Each MCO PO will include activities that allow new screeners to: Observe an experienced screener administering an actual screen; Complete practice screens on a using either the electronic or paper version of the LTC FSLTCFS; Be observed by an experienced screener while completing screens or to have his/her and having their screens reviewed by an experienced screener; and Have the opportunity for discussion and feedback as a result of those observations or reviews. Screen Liaison Each MCO PO shall designate at least one staff member as “Screen Liaison” to work with the Department in respect to issues involving the screens done by the MCOPO. This person must be a certified functional screener and, at Department determined intervals, successfully pass the required continuing skills testing. This person’s current contact information must be provided to the Department. Screeners shall be instructed to contact the Screen Liaison with questions when they need guidance or clarification on the screen instructions, and shall contact the Screen Liaison whenever a completed screen leads to an unexpected result outcome in terms of eligibility or level of care; The duties of the Screen Liaison are to:

Mentoring. Each MCO PO that employs newly certified screeners shall have a formal program for mentoring new screeners (that is providing them with close supervision, on-the-job training, and feedback) for at least six months. This program shall be described in internal policy and procedures documents that are made available to new screeners and to the Department upon request. Each MCO will POwill include activities that allow new screeners to: Observe an experienced screener administering an actual screen; Complete practice screens on a using either the electronic or paper version of the LTC FSLTCFS; Be observed by an experienced screener while completing screens or to have his/her and having their screens reviewed by an experienced screener; and Have the opportunity for discussion and feedback as a result of those observations or reviews. Screen Liaison Each MCO PO shall designate at least one staff member as “Screen Liaison” to work with the Department in respect to issues involving the screens done by the MCOthePO. This person must be a certified functional screener and, at Department determined intervals, successfully pass the required continuing skills testing. This person’s current contact information must be provided to the Department. Screeners shall be instructed to contact the Screen Liaison with questions when they need guidance or clarification on the screen instructions, and shall contact the Screen Liaison whenever a completed screen leads to an unexpected result outcome in terms of eligibility or level of care; The duties of the Screen Liaison are to:

Mentoring. Each MCO that POthat employs newly certified screeners shall have a formal program for mentoring new screeners (that is providing them with close supervision, on-the-job training, and feedback) for at least six months. This program shall be described in internal policy and procedures documents that are made available to new screeners and to the Department upon request. Each MCO will POwill include activities that allow new screeners to: Observe an experienced screener administering an actual screen; Complete practice screens on a paper version of the LTC FStheLTCFS; Be observed by an experienced screener while completing screens or to have his/her screens reviewed by an experienced screener; and Have the opportunity for discussion and feedback as a result of those observations or reviews. Screen Liaison Each MCO shall POshall designate at least one staff member as “Screen Liaison” to work with the Department in respect to issues involving the screens done by the MCOthePO. This person must be a certified functional screener and, at Department determined intervals, successfully pass the required continuing skills testing. This person’s current contact information must be provided to the Department. Screeners shall be instructed to contact the Screen Liaison with questions when they need guidance or clarification on the screen instructions, and shall contact the Screen Liaison whenever a completed screen leads to an unexpected result in terms of eligibility or level of care; The duties of the Screen Liaison are to: