Logistic Service Performance Sample Clauses

Logistic Service Performance. Theoretical and empirical studies by Xxxxxxx et al. (1999) and Xxxxxxx et al. (2001) sought to further develop the logistic service quality research by conceptualizing it as a broader construct encompassing Xxxxxxxxx, Xxxxxxx, and Xxxx’s (1997) physical distribution service technical/outcome dimensions. Here we are using the physical order condition construct generally pertaining to accurate and safe delivery (Xxxxx and Xxxxxxx, 1991) of the ordered products and we judge its impact on relational norms together with time duration as our understanding is that with the consistently good performance of the service quality, the relational norms will increase over time. In the context of our study, this is a very important variable as it determines as it is measuring the physical distribution characteristics of the deliveries from the wholesaler to the retailer. The further details have been discussed in the chapter of literature review. In the perspective of Pakistan, logistic service or order condition is very crucial as the modes of transportation are not very developed and means of communication are not up to the mark, which make it exciting to study the contingent role of quality of logistic service rendered.
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Logistic Service Performance. Theoretical and empirical studies by Xxxxxxx et al. (1999) and Xxxxxxx et al. (2001) sought to further develop research by conceptualizing logistic service performance as a broader construct encompassing Bienstock, Xxxxxxx, and Xxxx’s physical distribution service technical/outcome dimensions. While, measuring performance of logistic service quality, we used multi item scale that reflects the dimensions of logistic service quality construct for this study. We used a 7-point Likert scale (ranging from 1= Strongly Disagree to 7= Strongly Agree) to describe every construct within logistic service. Logistic service performance was measured by 15 items and the unrevised scale shown high internal consistency with a value of cronbach’s alpha 0.816. The 15 items were then factor analyzed and the principal component varimax solution assigned 5 items to the first factor. Table 5-2: Logistic service Performance LSP25 Orders shipped in right quantity .610 .521 LSP31 Availability of technical support .669 .488 LSP32 Damage rarely occur as a result of transport .699 .452 LSP33 Protective Packaging .711 .647 LSP34 Undamaged Delivery .792 .497 Variance Explained: 52.73 % Eigen Value : 3.16 Cronbach’s alpha : 0.816
Logistic Service Performance. In addition to the above mentioned variables we used the retailers’ purchases from the wholesaler, Credit facility extended by the wholesaler, relationship duration and the interaction effects of relationship duration with the logistic service performance to be included in our model. Chapter 6 6 Data Analysis and Hypothesis Testing

Related to Logistic Service Performance

  • Services Performance All services are performed using generally recognized commercial practices and standards. Customer agrees to provide prompt notice of any such service concerns and HP will re-perform any service that fails to meet this standard.

  • Software Performance HP warrants that its branded software products will conform materially to their specifications and be free of malware at the time of delivery. HP warranties for software products will begin on the date of delivery and unless otherwise specified in Supporting Material, will last for ninety (90) days. HP does not warrant that the operation of software products will be uninterrupted or error-free or that software products will operate in hardware and software combinations other than as authorized by HP in Supporting Material.

  • School Performance The School shall achieve an accountability designation of Good Standing or Honor on each of the three sections of the Performance Framework. In the event the School is a party to a third party management contract which includes a deficit protection clause, the School shall be exempt from some or all measures within the financial portion of the Performance Framework. In accordance with Charter School Law, the Authorizer shall renew any charter in which the public charter school met all of the terms of its performance certificate at the time of renewal.

  • Product Performance Contractor hereby warrants and represents that the Products acquired by the Authorized User under the terms and conditions of this Contract conform to the specifications, performance standards and documentation in the Authorized User Agreement., and the documentation fully describes the proper procedure for using the Products. Contractor further warrants and represents that if the Products acquired by the Authorized User pursuant to an Authorized User Agreement under this Contract include software application development, software application customization, software programming, software integration or similar items (“Software Deliverables”) then such Software Deliverables shall be free from defects in material and workmanship and conform with all requirements of the Contract and Authorized User Agreement for the warranty period of one (1) year from the date of acceptance of the completed project (“Project warranty period”). Contractor also warrants that the Products, in the form provided to the Authorized User, do not infringe any copyright, trademark, trade secret or other right of any third party.

  • Contract Performance C19.1 The Contractor shall ensure that:

  • CONTRACTOR’S PERFORMANCE 2.21.1 Contractor shall make citizen satisfaction a priority in providing services under this Agreement. Contractor shall train its employees to be customer service-oriented and to positively and politely interact with citizens when performing contract services. Contractor’s employees shall be clean, courteous, efficient, and neat in appearance and committed to offering the highest quality of service to the public. If, in the Director’s opinion, Contractor is not interacting in a positive and polite manner with citizens, he or she shall direct Contractor to take all remedial steps to conform to these standards

  • Excuse for Nonperformance or Delayed Performance Except with respect to defaults of subcontractors, Contractor/Vendor shall not be in default by reason of any failure in performance of this contract in accordance with its terms (including any failure by Contractor/Vendor to make progress in the prosecution of the work hereunder which endangers such performance) if Contractor/Vendor has notified the Commission or designee within 15 days after the cause of the delay and the failure arises out of causes such as: acts of God; acts of the public enemy; acts of the State and any other governmental entity in its sovereign or contractual capacity; fires; floods; epidemics; quarantine restrictions; strikes or other labor disputes; freight embargoes; or unusually severe weather. If the failure to perform is caused by the failure of a subcontractor to perform or to make progress, and if such failure arises out of causes similar to those set forth above, Contractor/Vendor shall not be deemed to be in default, unless the services to be furnished by the subcontractor were reasonably obtainable from other sources in sufficient time to permit Contractor to meet the contract requirements. Upon request of Contractor, the Commission or designee shall ascertain the facts and extent of such failure, and, if such officer determines that any failure to perform was occasioned by any one or more of the excusable causes, and that, but for the excusable cause, Contractor’s progress and performance would have met the terms of the contract, the delivery schedule shall be revised accordingly, subject to the rights of the State under the clause entitled (in fixed-price contracts, “Termination for Convenience,” in cost-reimbursement contracts, “Termination”). (As used in this Paragraph of this clause, the term “subcontractor” means subcontractor at any tier).

  • Continuing Performance Each party is required to continue to perform its obligations under this contract pending final resolution of any dispute arising out of or relating to this contract, unless to do so would be impossible or impracticable under the circumstances.

  • Work Performance All work in performance of this Lease shall be done by skilled workers or mechanics and shall be acceptable to the RECO. The RECO may reject the Lessor’s workers 1) if such are unlicensed, unskilled, or otherwise incompetent, or 2) if such have demonstrated a history of either untimely or otherwise unacceptable performance in connection with work carried out in conjunction with either this contract or other Government or private contracts.

  • SERVICE PERFORMANCE WITHIN U.S Concessionaire agrees, in accordance with Executive Order 129 (2004) and N.J.S.A. 52:34- 13.2 (P.L. 2005, c. 92), that all services performed under the Agreement or any subcontract awarded under the Agreement shall be performed within the United States. In the event that all services performed under the Agreement or any subcontract awarded under the Agreement shall not be performed within the United States, Concessionaire shall send Department a letter that states with specificity the reasons why the services cannot be so performed. Any such letter shall require review and approval pursuant to N.J.S.A. 52:34- 14.2 prior to execution of the Agreement or the delivery of the services which will not be performed within the United States. Unless previously approved by Department, a shift to performance of services outside the United States during any Term of the Agreement shall be deemed a material breach, subject to Suspension of Operations and/or Termination in accordance with the terms and conditions set forth in Paragraphs 10 and 11.

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