Emergency Spare Parts Support. (A) Placement of Order Reseller shall place emergency parts orders via Purchase Orders, Telephone or Facsimile. All "Emergency Orders" must be so noted at the time of placement and such a legend must appear on all purchase orders. A separate order referencing the Company's part number must be submitted for each delivery date. Packing slips will bear both Company's and Resellers part numbers if same appears on Reseller's hard copy purchase order. Until further notice, the telephone number for submitting facsimile orders is 770-000-0000. Xxrd copies of or facsimiles of Resellers telephone Emergency Orders must be received within twenty four (24) hours. Company shall confirm Emergency Orders immediately over telephone if in stock, or it part number is out of stock, Company will advise of estimated time of part number arrival (availability) by facsimile within five (5) working days. It is understood and agreed that emergency parts support will be provided only when Equipment is inoperative at end-user's location and Reseller has maintained a regular stock of spare parts which is exhausted and Reseller has no inventory at hand to effect the repair or has an open order for the spare parts sought on an emergency basis. Company may decline to honor an emergency spare parts order where (i) the Reseller has failed to maintain the inventory levels recommended in the Recommended Stocking List or (ii) Company does not have such spare part in its * Confidential information has been omitted and filed separately with the Commission. inventory; provided however, that in such event, Company shall advise Reseller within five (5) Days of the estimated date of delivery of such spare part. Separate purchase orders must be issued by Reseller for each shipment destination.
Emergency Spare Parts Support. (A) Placement of Orders. IKON shall place emergency parts orders via Purchase Orders, Telephone or Facsimile. All "Emergency Orders" must be so noted at the time of placement and *** Confidential information has been omitted and filed separately with the Commission.
Emergency Spare Parts Support. (A) Placement of Orders. KYOCERA MITA shall place emergency parts orders via Purchase Orders, Telephone or Facsimile. All "Emergency Orders" must be so noted at the time of placement and such a legend must appear on all purchase orders. A separate order referencing * Confidential information has been omitted and filed separately with the Commission.
