During Support Hours Sample Clauses

During Support Hours. During Support Hours, Customer may log requests for M&S in the following manner:
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During Support Hours. During Support Hours, Customer may log requests for Maintenance and Support Services in the following manner:
During Support Hours. Customer may log requests for Maintenance and Support Services in the following manner: i) Telephone: Customer may log Maintenance and Support Services requests by calling the telephone number provided in the Exhibit, attached to this Schedule by reference, for the specific Software license type (e.g. On-Premises or Cloud-Based Solution). All Critical Priority and High Priority Software Errors must be logged via telephone.

Related to During Support Hours

  • Engineering Support When requested by CLEC, CBT shall provide timely engineering support. CLEC shall pay CBT for the use of its engineering services at charges previously agreed to by CLEC.

  • Shift Hours All shifts assigned by the Employer must conform with the following guidelines:

  • Minimum Hours In the event of an employee starting work in any day and being sent home before s/he has completed four (4) hours, s/he shall be paid for four (4) hours at the regular rate of pay. In the event that an employee reports for work but is sent home before commencing work, s/he shall be paid for two (2) hours at regular rates. No pay entitlement will apply if the employee is incapable of performing his/her duties.

  • Work Day/Work Week 1. The work week shall consist of five (5) consecutive days Monday through Friday of no more than eight (8) hours per day and no more than forty (40) hours per work week. This shall not restrict the extension of the employee’s usual and customary workday or workweek when such is necessary to carry on the business of the School District. Employees who actually work more than forty (40) hours per week will receive overtime pay (time-and-a-half).

  • Marketing Support At no additional cost, Planet Payment will provide such marketing support as Acquirer may reasonably require in connection with marketing the Acquirer Program to Merchants, including but not limited to:

  • After Hours PCPs and specialty Provider contracts shall provide coverage for their respective practices twenty-four (24) hours a day, seven (7) days a week and have a published after hours telephone number; voicemail alone after hours is not acceptable.

  • Extra Hours (a) Any additional hours beyond base hours shall be offered in a fair and impartial manner among "A" list part-time employees in the classification and in the geographical location in which the additional hours are required. Each zone, each bureau and One Yonge Street shall be considered separate geographical locations. A part-time employee who is scheduled to work, (under the terms of Article 7) additional hours beyond the base hours and who does not work those hours due to sickness, shall be paid for such hours under the application of the Sick Leave provisions under Article 13 and Clause (2405).

  • Work Week The work week will begin at 12:00 a.m. on Sunday and end at 11:59 p.m. the following Saturday.

  • Completion Dates The Recipient agrees to complete each Project within the time periods specified in the Underlying Agreement and all activities must be completed by the Award’s end date, unless FTA agrees in writing to extend the end date. Unless FTA determines otherwise in writing, interim milestone dates and other completion dates applicable to the Award are good faith estimates and are not intended to be firm contractual requirements. However, FTA and the Recipient agree that milestone dates and other completion dates for Full Funding Grant Agreements, Small Starts Grant Agreements or other specific agreements in which FTA expressly states that the milestone dates or other completion dates for the Underlying Agreement are firm dates that may be enforced.

  • Summer Hours a) Every year, for a period of ten (10) weeks, from mid-June to mid-August (exact dates to be posted by the Human Resources Department) the length of the regular work week is reduced by three (3) hours without reduction in remuneration.

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