Common use of During Support Hours Clause in Contracts

During Support Hours. During Support Hours, Customer may log requests for M&S in the following manner: i) Telephone: Customer may log M&S requests by calling the telephone number provided in the table above. All Critical Priority and High Priority instances, as defined in Section 7 Priority Levels, must be logged via telephone.

During Support Hours. During Support Hours, Customer may log requests for M&S in the following manner: i) Telephone: Customer may log M&S requests by calling the telephone number provided in the table above. All Critical Priority and High Priority instances, as defined in Section 7 6 Priority Levels, must be logged via telephone.