CUSTOMER RESPONSIBILITIES FOR SUPPORT SERVICES Sample Clauses

CUSTOMER RESPONSIBILITIES FOR SUPPORT SERVICES. 1. It is the Customer’s responsibility To: (a) Provide complete information to and cooperate with the Support Engineer in resolving the problem Customer is experiencing. Information required by the Support Engineer may include, but not be limited to, the type of server hardware you use, the complete text of error messages and description of the problem for which you seek support and additional software or hardware you are using that P a g e | 5
Sample 1
AutoNDA by SimpleDocs
CUSTOMER RESPONSIBILITIES FOR SUPPORT SERVICES. 1. It is the Customer’s responsibility To: (a) Provide complete information to and cooperate with the Support Engineer in resolving the problem Customer is experiencing. Information required by the Support Engineer may include, but not be limited to, the type of server hardware you use, the complete text of error messages and description of the problem for which you seek support and additional software or hardware you are using that falls outside the scope of coverage of this Agreement. Customer understands and agrees that the completeness and accuracy of the information provided to IRON may affect IRON’s ability to assist you. (b) Cooperate with the Support Engineer to resolve the problem you are experiencing. Among other things, the Support Engineer may require that you reload firmware or configuration information or help perform the tests or to reproduce the problem in order to diagnose problems. (c) Maintain the equipment in a location that conforms to the environmental conditions required of the IRON product.
Sample 1

Related to CUSTOMER RESPONSIBILITIES FOR SUPPORT SERVICES

  • Customer Responsibilities Customer shall:

  • Customer Responsibility You agree that you are responsible for all access to and use of the Service through your account or password(s) and for any fees incurred for the Service, or for software or other merchandise purchased through the Service, or any other expenses incurred in accordance with the terms of this Agreement. You agree that you are responsible for backing up (a) any data you submit, receive or transfer over the Service, including, without limitation, your email; and (b) any data, files, programs, or applications on any device you connect to the Service. You acknowledge that you are aware that content accessible on or through the Service may contain material that is unsuitable for minors (persons under 18 years of age). You agree to supervise usage of your account by minors. You ratify and confirm any obligations incurred by a minor using your account.

  • Cost Responsibility for Network Upgrades 9 5.1 Applicability 9 5.2 Network Upgrades 9

  • Provider Responsibilities The Private Child-Caring Facility (PCC) (a.k.a., Provider) must comply with the following requirements:

  • CONTRACTOR RESPONSIBILITY FOR SYSTEM AGENCY’S TERMINATION COSTS If the System Agency terminates the Contract for cause, the Contractor shall be responsible to the System Agency for all costs incurred by the System Agency and the State of Texas to replace the Contractor. These costs include, but are not limited to, the costs of procuring a substitute vendor and the cost of any claim or litigation attributable to Contractor’s failure to perform any Work in accordance with the terms of the Contract.

  • Customer’s Responsibilities 9.1 If and to the extent applicable or under the control of the Customer, Customer shall provide complete and accurate information regarding requirements for the Project and the Site(s), including, without limitation, constraints, space requirements, underground or hidden facilities and structures, and all applicable drawings and specifications.

  • Customer’s Responsibility The policies in this document apply to the use of Data by Customers, Redistributors and their End Customers. Customers are responsible for compliance with this policy by all members of the Customer’s Group and by all persons to whom they distribute Data where authorised to do so. Turquoise recommends that Customers make this Schedule available to all Subscribers to their services having access to Data which is subject to Charges, reporting requirements or usage restrictions.

  • Vendor Responsibilities Note: NO EXCEPTIONS OR REVISIONS WILL BE CONSIDERED IN C-M, O-S, V-W. Indemnification

  • Client’s Responsibilities In addition to other responsibilities herein or imposed by law, the Client shall:

  • User Responsibilities i. Users are required to follow good security practices in the selection and use of passwords;

Time is Money Join Law Insider Premium to draft better contracts faster.