Examples of Priority Services Register in a sentence
Installers receive training that would enable them to have an understanding of the definition of vulnerability, are able to identify potential cases of vulnerability, and any guidance offered is responsive to the needs of Vulnerable Customers (e.g. Priority Services Register).
Help with specific needs– our Priority Services Register is available if you need extra help managing your energy (e.g. if you’re visually impaired or hard of hearing, we can provide important communications in Braille, large print or audio CD).
The licensee must establish and maintain a Priority Services Register which contains such details of Priority Services Register Customers (“PSR Customers”) as will enable the licensee to fulfil its obligations to them under this condition.
This won’t apply: • where you’re on the Priority Services Register (see sse.co.uk/help/accessibility/ priority-services-register for more information); or • if we agree that digital communications are not appropriate to you due to circumstances beyond your control.
You agree to pay our reasonable costs for moving the meter unless the unsuitable position was our fault or you are on or eligible to be on our Priority Services Register.
You may be eligible for our Priority Services Register for a number of reasons ranging from a chronic illness or disability to a change in your personal circumstances.
If you tell us, or we believe that you or another member of your household are in need of extra care, we will record that information and store it on our Priority Services Register in order to ensure you get the service you need.
The licensee must set up and maintain practices and procedures to identify Domestic Customers who may be eligible to become PSR Customers as a result of its customer interactions, and offer to add them to the Priority Services Register.
Therefore, A9.4 – A9.8 should only include customers who are on the Priority Services Register.
Customers do not necessarily have to be on the Priority Services Register to receive registered services.