Examples of Consumer Grievances Redressal Forum in a sentence
If consumer is not found satisfied at the IGR Cell of the concerned department, he may approach to Consumer Grievances Redressal Forum (CGRF) for their redressal of grievances.
In case, the consumer is not satisfied with the decision of such authority, he may approach the Consumer Grievances Redressal Forum and in case, he has further grievance on the decision of the Forum he may approach the Electricity Ombudsman.
Actions are taken to correct deficiencies as they are identified.
Consumer Grievances Redressal Forum (C.G.R.F) HESCOMKeshavapura, Shivaganga Layout, Bijapur Road, HUBLI-25 ..
Issue No. 11: Working of Consumer Grievances Redressal ForumInformation was sought on the working of the Consumer Grievances Redressal Forum at different places.
In case the Distribution Licensee fails to pay the compensation or if the affected person is aggrieved by non-redressal of his grievances, he may make a representation for the redressal of his grievance to the concerned Consumer Grievance Redressal Forum in accordance with the provisions of Haryana Electricity Regulatory Commission (Consumer Grievances Redressal Forum and Electricity Ombudsman) Regulations, 2004 including any amendment or revisit thereto.
Provided that in case the claim for compensation is upheld by the Consumer Grievances Redressal Forum, the compensation determined by the Commission in Schedule-I to these Regulations will be implemented by the Forum or by the Ombudsman, in case of an appeal filed against order of the Forum before him and is to be paid by the concerned Distribution Licensee.
It also provides information on Consumer Grievances Redressal Forum and Ombudsman and guides the consumer for redressal of their grievances.
In case the consumer feels aggrieved by the licensee’s disposal of the complaint, the consumer can approach Consumer Grievances Redressal Forum and Electricity Ombudsman in accordance with JERC for Manipur and Mizoram (Consumer Grievance Redressal) Regulations, 2010, as amended from time to time.
Consumer Grievances Redressal Forum (CGRF) established by the Distribution Licensee is also functioning since 2006 with headquarters at Patiala.