USE OF THE IP DIRECT CONNECT SERVICE Sample Clauses

USE OF THE IP DIRECT CONNECT SERVICE. 1.1 The IP Telephony Services support 999/112 public emergency call services and such calls will be routed to the national emergency call handling agents. However these services do not operate in the same 1 DEFINITIONS Schedule 4 BT Required Conditions way as PSTN fixed line 999/112 public emergency call services and connection to such services may not be possible in the event of a service outage caused by loss of Customer connectivity to the internet for whatever reason. In such circumstances the Customer should use their PSTN line to make the emergency call. Furthermore it may on occasions not be possible for emergency services personnel to identify the Customer’s location and telephone number so this information should be stated promptly and clearly by the Customer when making such a call. Schedule 3 Mobile Services 1 DEFINITIONS In this schedule, unless the context otherwise requires:
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