Terms and conditions for boarding. Passengers shall show up at the port boarding offices 90 minutes before the departure time indicated in the ticket to collect their boarding passes and exhibit any documents required for the journey. Failure to exhibit any documents required for the journey and/or by the destination country may result in denied boarding with no right to a refund of the ticket price. In the same way, passengers shall show up in time to follow as many instructions and procedures prior to boarding as may be indicated by FRS staff. Any passenger who, for any reason unconnected to FRS, does not board the ship, shall not be refunded the price of their ticket. FRS shall determine the “due time for boarding admission” after which boarding shall be denied to any passenger who has not collected their boarding pass. For boarding admission, passengers must have their boarding passes at hand and, whenever applicable, their checked luggage and vehicle ready for loading. FRS shall duly notify all passengers of the said due time for boarding admission in each journey by publishing that information at the ticket offices and/or boarding areas. FRS is hereby indemnified against liabilities for denied boarding of passengers showing up after the due time for boarding admission.
