SERVICE STANDARDS AND PERFORMANCE INDICATORS SERVICE MONITORING, AND REPORTING AND REVIEW Sample Clauses

SERVICE STANDARDS AND PERFORMANCE INDICATORS SERVICE MONITORING, AND REPORTING AND REVIEW. 4.1 The standards to be achieved in each area of this service are detailed in appendix 2 to this agreement and proposed indicators will measure performance in each of these areas. Together with the Commissioner, we will work towards the introduction of customer-facing service standards. We will monitor and improve our performance against these and report back regularly to the public. We recognise the contribution that these services bring to the quality of the street environment and we will contribute be ensuring that: • Bins are repositioned where they were presented for collection; • Spilled litter is cleaned up; • Equipment used is clean and well maintained; • Staff are presentable; • Staff behave in an appropriate way to customers and each other; • Health and Safety procedures are followed. In this connection, we recognise the service delivery links with Street Scene and will work towards the integration of appropriate aspects of these services.
Sample 1
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Related to SERVICE STANDARDS AND PERFORMANCE INDICATORS SERVICE MONITORING, AND REPORTING AND REVIEW

  • PERFORMANCE MONITORING AND REPORTING Performance indicators

  • Safeguards Monitoring and Reporting 8. The Borrower shall do the following or cause the Project Executing Agency to do the following:

  • Monitoring and Reporting 3.1 The Contractor shall provide workforce monitoring data as detailed in paragraph 3.2 of this Schedule 8. A template for data collected in paragraphs 3.2, 3.3 and 3.4 will be provided by the Authority. Completed templates for the Contractor and each Sub-contractor will be submitted by the Contractor with the Diversity and Equality Delivery Plan within six (6) Months of the Commencement Date and annually thereafter. Contractors are required to provide workforce monitoring data for the workforce involved in delivery of the Contract. Data relating to the wider Contractor workforce and wider Sub-contractors workforce would however be well received by the Authority. Contractors and any Sub-contractors are required to submit percentage figures only in response to paragraphs 3.2(a), 3.2(b) and 3.2(c).

  • Monitoring and Review 5.1 The Council and the BID Company shall set up the Standard Services Review Panel within 28 days from the date of this Agreement the purpose of which shall be to:

  • Evaluation, Testing, and Monitoring 1. The System Agency may review, test, evaluate and monitor Grantee’s Products and services, as well as associated documentation and technical support for compliance with the Accessibility Standards. Review, testing, evaluation and monitoring may be conducted before and after the award of a contract. Testing and monitoring may include user acceptance testing. Neither the review, testing (including acceptance testing), evaluation or monitoring of any Product or service, nor the absence of review, testing, evaluation or monitoring, will result in a waiver of the State’s right to contest the Grantee’s assertion of compliance with the Accessibility Standards.

  • Human and Financial Resources to Implement Safeguards Requirements 10. The Borrower shall make available or cause the State and the DISCOMs to make available necessary budgetary and human resources to fully implement the EMP, the RP and any IPP.

  • NMHS Governance, Safety and Quality Requirements 3.1 Participates in the maintenance of a safe work environment.

  • Program Monitoring and Evaluation (c) The Recipient shall prepare, or cause to be prepared, and furnish to the Association not later than six months after the Closing Date, a report of such scope and in such detail as the Association shall reasonably request, on the execution of the Program, the performance by the Recipient and the Association of their respective obligations under the Legal Agreements and the accomplishment of the purposes of the Financing.”

  • EMHS Governance, Safety and Quality Requirements 4.1 Participates in the maintenance of a safe work environment.

  • SMHS Governance, Safety and Quality Requirements 4.1 Participates in the maintenance of a safe work environment.

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