Product Warranties to Customers. Vital Images hereby authorizes Toshiba and the Dealer Associates to pass through to its customers Vital Images’ standard software warranties as set forth below.
Product Warranties to Customers. Vital Images hereby authorizes Reseller to pass through to its customers Vital Images' standard software warranties as set forth in the End User Agreement. In addition, Vital Images hereby authorizes Reseller to pass through to its customers the standard hardware warranties provided by each of the manufacturers of the hardware. As part of its First Level Maintenance obligations, Reseller shall promptly inform Vital Images of any claims made by customers in the Territory under such software and hardware warranties. All such warranty claims shall be made promptly and shall state the nature and details of the claim, the date the cause of the claim was first observed and the serial number of the Products concerned, if any. Further, all such warranty claims must be received by Vital Images no later than fifteen (15) days after the expiration of the warranty period for such customer as provided in the applicable End User Agreement with respect to the Software and in the applicable manufacturer warranty with respect to the hardware.
