Minimum Service Level Sample Clauses

Minimum Service Level. The Expedia API is at all times non-responsive to the Decolar Application for a period of three consecutive months.
AutoNDA by SimpleDocs
Minimum Service Level. Except in the event of Maintenance, Client Equipment failure, Repair Work, and force majeure, each month, Host shall provide the Services to Client ninety percent (90%) of the time (“Minimum Service Level”). In the event Services are not provided at the Minimum Service Level for over seventy-two (72) hours, Client shall receive a credit equal and limited to a discount in proportion to the monthly rate for the amount of downtime beyond the Minimum Service Level (“Service Level Credit”). The Service Level Credit shall be applied in equal installments over the Client’s following two (2) calendar monthly payments. In the final two (2) calendar months of the term Host shall fully refund any Service Level Credit.
Minimum Service Level. Customer agrees to buy a minimum level of Service of at least 12 full months of broadband internet. If Customer cancels or stops paying before the 12-month period is over, Customer agrees to pay a termination charge equal to the remainder of the 12 months of service multiplied by the minimum level of broadband Service. Any unpaid charges, including installation charges, must be paid then as well.
Minimum Service Level. Except in the event of Maintenance, Client Equipment failure, Repair Work, and force majeure, each month, Host shall provide the Services to Client ninety percent (90%) of the time (“Uptime”) during any thirty (30) day period (“Minimum Service Level”). The Client should negotiate with the Host and reach a mutual agreement if the Minimum Service Level is below the reasonable expectation. The Customer agrees to consume the electricity as much the total theoretical electricity consumption of the equipment included in the Exhibit A to this agreement as possible and rack high performance machines at the Site. Host will charge the service fee according to actual consumption if the monthly electricity consumption is less than 80% in the event of Maintenance, Repair Work, electricity/network breakdown and force majeure. If there is evidence suggesting Client deliberately rack low quality machines or shut down machines without notice to Host or reasonable ground, Client shall pay the service fee according to the minimum requirement of 80% of total theoretical equipment electricity. To avoid different interpretation, the first month to apply this 80% shall count from the moment all the machines included in Exhibit A connect to the network and electricity at the site. To be specific, if the machines connect to the network and electricity at June 20, 20221, the consumption ratio shall be calculated as: actual consumption between June 20 and June 30 divided by theoretical consumption after deducting aforementioned underperformance of Host and etc.
Minimum Service Level. Newco will provide, at the minimum, all of --------------------- the marketing, advertising and sales support functions performed by Valley's I- Fill Division as of the Effective Date at the same level of service. Without limiting the foregoing, Newco will, at the minimum, maintain a marketing and sales staff of a size substantially equal to that of Valley's I-Fill Division as of the Effective Date and Newco will pay such marketing and sales staff at a level substantially equal to the compensation Valley pays its I-Fill Division personnel. Newco will cause each of its E-Commerce Customers to establish an EDI communication link with Valley prior to placing orders for the Products if Valley reasonably determines that such connection is necessary.
Minimum Service Level. Customer agrees to buy a minimum level of Service of at least $49.95 per month for 12 full months. If Customer disconnects service or defaults in payment before the 12-month period is over, Xxxxxxxx agrees to pay a termination fee equal to the remainder of the 12 months of service multiplied by the minimum level of Service.
Minimum Service Level. 1) It is the responsibility of the contractor to ensure and maintain the distribution system in such a way that, the consumer can draw water on an average at 100 LPCD with minimum @ 80 LPCD in supply hours. If there are public complains to MJP, MJP is free to measure the quantity of water supply at any remote connection. In such measuring, if it is found that some of the connections are getting less than required quantity of water, during supply hours, then if asked it is mandatory to the contractor to investigate the reasons and rectify them in such a fashion that consumers can get required quantity of water. The required repairing / rectification should be completed within 3 days of complaint at his cost. The required extension of existing pipeline upto 1 km. per year shall be the responsibility of the contractor. The required pipes will be supplied by the department free of cost. The cost of jointing material and labour charges shall be borne by the contractor.
AutoNDA by SimpleDocs

Related to Minimum Service Level

  • Service Level In the event that League InfoSight discovers or is notified by you of the existence of Non-Scheduled Downtime, we will use commercially reasonable efforts to determine the source of the problem and attempt to resolve it as quickly as possible.

  • Service Levels Annex 1 to this Part A of this Call Off Schedule sets out the Service Levels the performance of which the Parties have agreed to measure. The Supplier shall monitor its performance of this Call Off Contract by reference to the relevant performance criteria for achieving the Service Levels shown in Annex 1 to this Part A of this Call Off Schedule (the Service Level Performance Criteria) and shall send the Customer a Performance Monitoring Report detailing the level of service which was achieved in accordance with the provisions of Part B (Performance Monitoring) of this Call Off Schedule. The Supplier shall, at all times, provide the Services in such a manner that the Service Levels Performance Measures are achieved. If the level of performance of the Supplier of any element of the provision by it of the Services during the Call Off Contract Period: is likely to or fails to meet any Service Level Performance Measure or is likely to cause or causes a Critical Service Failure to occur, the Supplier shall immediately notify the Customer in writing and the Customer, in its absolute discretion and without prejudice to any other of its rights howsoever arising including under Clause 12 of this Call Off Contract (Service Levels and Service Credits), may: require the Supplier to immediately take all remedial action that is reasonable to mitigate the impact on the Customer and to rectify or prevent a Service Level Failure or Critical Service Level Failure from taking place or recurring; and if the action taken under paragraph (a) above has not already prevented or remedied the Service Level Failure or Critical Service Level Failure, the Customer shall be entitled to instruct the Supplier to comply with the Rectification Plan Process; or if a Service Level Failure has occurred, deduct from the Call Off Contract Charges the applicable Service Level Credits payable by the Supplier to the Customer in accordance with the calculation formula set out in Annex 1 of this Part A of this Call Off Schedule; or if a Critical Service Level Failure has occurred, exercise its right to Compensation for Critical Service Level Failure in accordance with Clause 13 of this Call Off Contract (Critical Service Level Failure) (including subject, for the avoidance of doubt, the proviso in Clause 13.1.2 of this Call Off Contract in relation to Material Breach). Approval and implementation by the Customer of any Rectification Plan shall not relieve the Supplier of any continuing responsibility to achieve the Service Levels, or remedy any failure to do so, and no estoppels or waiver shall arise from any such Approval and/or implementation by the Customer. SERVICE CREDITS Annex 1 to this Part A of this Call Off Schedule sets out the formula used to calculate a Service Credit payable to the Customer as a result of a Service Level Failure in a given service period which, for the purpose of this Call Off Schedule, shall be a recurrent period of [one Month] during the Call Off Contract Period (the Service Period).

  • Service Level Expectations Without limiting any other requirements of the Agreement, the Service Provider shall meet or exceed the following standards, policies, and guidelines:

  • Service Level Agreement Subject to the terms and conditions of this Agreement, Bank agrees to perform the custody services provided for under this Agreement in a manner that meets or exceeds any service levels as may be agreed upon by the parties from time to time in a written document that is executed by both parties on or after the date of this Agreement, unless that written document specifically states that it is not contractually binding. For the avoidance of doubt, Bank’s Service Directory shall not be deemed to be such a written document.

  • Service Level Standards In addition to all other requirements in this Agreement, and in accordance with the Best Claims Practices & Estimating Guidelines, Vendor shall use reasonable and good faith efforts to meet the Service Level Standards set forth below.

  • Performance Levels (a) The Performance Levels which apply to the performance by the respective Parties of their obligations under this Agreement are set out in Part 1 of Schedule 5. A failure by either Party to achieve the relevant Performance Level will not constitute a breach of this Agreement and the only consequences of such failure as between the Parties shall be the consequences set out in this Clause 5.6.

  • Service Level Credits If Verint does not meet the Uptime Percentage levels specified below, Customer will be entitled, upon written request, to a service level credit (“Service Level Credit”) to be calculated, with respect to the applicable Hosted Environment, as follows: • If Uptime Percentage is at least 99.95% of the month’s minutes, no Service Level Credits are provided; or • If Uptime Percentage is 99.75% to 99.94% (inclusive) of the month’s minutes, Customer will be eligible for a credit of 5% of a monthly average fee derived from one-twelfth (1/12th) of the then-current annual fee paid to Verint; or • If Uptime Percentage is 99.50% to 99.74% (inclusive) of the month’s minutes, Customer will be eligible for a credit of 7.5% of a monthly average fee derived from one-twelfth (1/12th) of the then-current annual fee paid to Verint; or • If Uptime Percentage is less than 99.50% of the month’s minutes, Customer will be eligible for a credit of 10.0% of a monthly average fee derived from one-twelfth (1/12th) of the then-current annual fee paid to Verint. Customer shall only be eligible to request Service Level Credits if Customer notifies Verint in writing within thirty (30) days from the end of the month for which Service Level Credits are due. All claims will be verified against Verint’s system records. In the event after such notification Verint determines that Service Level Credits are not due, or that different Service Level Credits are due, Verint shall notify Customer in writing on that finding. With respect to any Services Level credits due under Orders placed directly by Customer on Verint, Service Level Credits will be applied to the next invoice following Customer’s request and Verint’s confirmation of available credits; with respect to any Service Level Credits due for SaaS Services under Orders placed on Verint by a Verint authorized reseller on Customer’s behalf, Service Level Credits will be issued by such reseller following Customer’s request and Verint’s confirmation of available credits and such Services Level Credits may only be used by Customer with respect to subsequent purchases of Verint offerings through that reseller. Service Level Credits shall be Customer’s sole and exclusive remedy in the event of any failure to meet the Service Levels. Verint will only provide records of system availability in response to Customer’s good faith claims.

  • SERVICE LEVEL DESCRIPTION The Fund Accounting Agreement is hereby amended by deleting the Service Level Description attached thereto and replacing it in its entirety with the Service Level Description attached hereto.

  • Offense Level Calculations i. The base offense level is 7, pursuant to Guideline § 2B1.1(a)(1).

  • Service Level Agreements If a Service or a Plan includes a Service Level Agreement (SLA):

Time is Money Join Law Insider Premium to draft better contracts faster.