Minimum Service Level Sample Clauses

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Minimum Service Level. Except in the event of Maintenance, Client Equipment failure, Repair Work, and force majeure, each month, Host shall provide the Services to Client ninety percent (90%) of the time (“Minimum Service Level”). In the event Services are not provided at the Minimum Service Level for over seventy-two (72) hours, Client shall receive a credit equal and limited to a discount in proportion to the monthly rate for the amount of downtime beyond the Minimum Service Level (“Service Level Credit”). The Service Level Credit shall be applied in equal installments over the Client’s following two (2) calendar monthly payments. In the final two (2) calendar months of the term Host shall fully refund any Service Level Credit.
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Minimum Service Level. Except in the event of Maintenance, Client Equipment failure, Repair Work, and force majeure, each month, Host shall provide the Services to Client ninety percent (90%) of the time (“Uptime”) during any thirty (30) day period (“Minimum Service Level”). The Client should negotiate with the Host and reach a mutual agreement if the Minimum Service Level is below the reasonable expectation. The Customer agrees to consume the electricity as much the total theoretical electricity consumption of the equipment included in the Exhibit A to this agreement as possible and rack high performance machines at the Site. Host will charge the service fee according to actual consumption if the monthly electricity consumption is less than 80% in the event of Maintenance, Repair Work, electricity/network breakdown and force majeure. If there is evidence suggesting Client deliberately rack low quality machines or shut down machines without notice to Host or reasonable ground, Client shall pay the service fee according to the minimum requirement of 80% of total theoretical equipment electricity. To avoid different interpretation, the first month to apply this 80% shall count from the moment all the machines included in Exhibit A connect to the network and electricity at the site. To be specific, if the machines connect to the network and electricity at June 20, 20221, the consumption ratio shall be calculated as: actual consumption between June 20 and June 30 divided by theoretical consumption after deducting aforementioned underperformance of Host and etc.
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Minimum Service Level. Customer agrees to buy a minimum level of Service of at least 12 full months of broadband internet. If Customer cancels or stops paying before the 12-month period is over, Customer agrees to pay a termination charge equal to the remainder of the 12 months of service multiplied by the minimum level of broadband Service. Any unpaid charges, including installation charges, must be paid then as well.
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Minimum Service Level. The Expedia API is at all times non-responsive to the Decolar Application for a period of three consecutive months.
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Minimum Service Level. It is the responsibility of the contractor to ensure and maintain the distribution system in such a way that, the consumer can draw water on an average at 100 LPCD with minimum @ 80 LPCD in supply hours. If there are public complains to MJP, MJP is free to measure the quantity of water supply at any remote connection. In such measuring, if it is found that some of the connections are getting less than required quantity of water, during supply hours, then if asked it is mandatory to the contractor to investigate the reasons and rectify them in such a fashion that consumers can get required quantity of water. The required repairing / rectification should be completed within 3 days of complaint at his cost. The required extension of existing pipeline upto 1 km. per year shall be the responsibility of the contractor. The required pipes will be supplied by the department free of cost. The cost of jointing material and labour charges shall be borne by the contractor.
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Minimum Service Level. Host shall use commercially reasonable efforts to provide uninterrupted Managed Services for [***] of the time of the Term (“Minimum Service Level”). Only the Host’s ASIC management software shall be used to calculate the Minimum Service Level metric. For avoidance of doubt, Managed Services are provided when Client Equipment is—(i) receiving power at a Host Facility, (ii) connected to a communications network, and (iii) detected by the Host’s ASIC managements software.
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Minimum Service Level. Customer agrees to buy a minimum level of Service of at least $49.95 per month for 12 full months. If Customer disconnects service or defaults in payment before the 12-month period is over, ▇▇▇▇▇▇▇▇ agrees to pay a termination fee equal to the remainder of the 12 months of service multiplied by the minimum level of Service.
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Minimum Service Level. Newco will provide, at the minimum, all of --------------------- the marketing, advertising and sales support functions performed by Valley's I- Fill Division as of the Effective Date at the same level of service. Without limiting the foregoing, Newco will, at the minimum, maintain a marketing and sales staff of a size substantially equal to that of Valley's I-Fill Division as of the Effective Date and Newco will pay such marketing and sales staff at a level substantially equal to the compensation Valley pays its I-Fill Division personnel. Newco will cause each of its E-Commerce Customers to establish an EDI communication link with Valley prior to placing orders for the Products if Valley reasonably determines that such connection is necessary.
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Related to Minimum Service Level

  • Service Level In the event that League InfoSight discovers or is notified by you of the existence of Non-Scheduled Downtime, we will use commercially reasonable efforts to determine the source of the problem and attempt to resolve it as quickly as possible.

  • Service Levels All service level requirements will be set forth in Exhibit A (“▇▇▇▇.▇▇▇ Referral Service Level Requirements”). Recipient ▇▇▇▇▇▇ agrees to adhere, and encourage Recipient Agent’s adherence, with the version of the ▇▇▇▇.▇▇▇ Referral Service Level Requirements in effect at the time ▇▇▇▇.▇▇▇ identifies the Referral to Recipient Broker/Agent.

  • Service Level Expectations Without limiting any other requirements of the Agreement, the Service Provider shall meet or exceed the following standards, policies, and guidelines:

  • Service Level Agreement 6.1 NCR Voyix will use commercially reasonable efforts to make the Service available to you at or above the Availability Rate set forth at ▇▇▇▇▇://▇▇▇.▇▇▇.▇▇▇/support/aloha-sla. If NCR Voyix does not meet the Availability Rate, you are entitled to request a service-level credit subject to the terms of this Agreement. This credit is calculated as a percentage of the monthly recurring bill (or monthly pro rata share of billing, if billing does not occur monthly) for the Service for the month in which the Availability Rate was not met. The Availability Rate is determined by: (a) dividing the total number of valid outage minutes in a calendar month by the total number of minutes in that month; (b) subtracting that quotient from 1.00; (c) multiplying that difference by 100; and (d) rounding that result to two decimal places in accordance with standard rounding conventions. The number of outage minutes per day for a given service is determined by the lesser of the number of outage minutes. 6.2 Unavailability due to other conditions or caused by factors outside of NCR Voyix’s reasonable control will not be included in the calculation of the Availability Rate. Further, the following are expressly excluded from the calculation of the Availability Rate: (a) service unavailability affecting services or application program interfaces that are not used by you; (b) cases where fail-over to another data center is available but not utilized; (c) transient time-outs, required re-tries, or slower-than-normal response caused by factors outside of NCR Voyix’s reasonable control; (d) Scheduled Downtime, including maintenance and upgrades; (e) force majeure; (f) transmission or communications outages outside the NCR Voyix- controlled environment; (g) store-level down-time caused by factors outside of NCR Voyix’s reasonable control; (h) outages attributable to services, hardware, or software not provided by NCR Voyix, including, but not limited to, issues resulting from inadequate bandwidth or related to third-party software or services; (i) use of the Service in a manner inconsistent with the documentation for the application program interface or the NCR Voyix Product; (j) your Point of Sale (“POS”) failure or the failure to properly maintain the POS environment, including updating the POS firmware or version of the software running on the POS as recommended by either NCR Voyix, a third-party POS reseller or servicer; and (k) issues related to third party domain name system (“DNS”) errors or failures. 6.3 To obtain a service-level credit, you must submit a claim by contacting NCR Voyix through the website at ▇▇▇▇▇://▇▇▇.▇▇▇.▇▇▇/support/aloha-sla Your failure to provide the claim and other information will disqualify you from receiving a credit. NCR Voyix must receive claims within 60 days from the last day of the impacted month. After that date, claims are considered waived and will be refused. You must be in compliance with the Agreement in order to be eligible for a service-level credit. You may not unilaterally offset for any performance or availability issues any amount owed to NCR Voyix. If multiple Services experience an outage in a given month, the total credit for that month will be the highest credit allowed for any single Service which failed; there is no stacking of credits. 6.4 The remedies set forth in the Section are your sole and exclusive remedies for performance or availability issues affecting the Services, including any failure by NCR Voyix to achieve the Availability Rate.

  • Service Level Standards In addition to all other requirements in this Agreement, and in accordance with the Best Claims Practices & Estimating Guidelines, Vendor shall use reasonable and good faith efforts to meet the Service Level Standards set forth below.