Service Level Expectations definition

Service Level Expectations means the requirements to be met and satisfied by the Service Provider in the performance of the Services as set forth in Schedule “B” attached hereto, as updated or amended from time to time.
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Examples of Service Level Expectations in a sentence

  • Following the implementation, upon receipt of the Contractor’s invoice, and after receipt and acceptance of the applicable Deliverables from the previous month and in accordance with the Contract, including Attachment B, Service Level Expectations, the Department’s Contract Manager shall review, approve, and submit the invoice for payment.

  • Contractor shall work collaboratively with ICANN and TLD registry operators to produce the dashboard to report Service Level Expectations for Root Zone Management, which will be used for real-time reporting of Contractor’s performance.

  • In the event the Parties mutually agree upon changes, additions, or deletions to the Service Level Expectations or the performance standards, the Contract shall be amended accordingly.

  • Contractor shall work collaboratively with ICANN and Interested and Affected Parties to produce the dashboard to report Service Level Expectations for Root Zone Management, which will be used for real-time reporting of Contractor’s performance.

  • Upon request from the Union, the Employer will provide an electronic copy of the Master Contract and Service Level Expectations for Health Care Benefits, LTD, AD&D, and Life Insurance.

  • Proposed Goods and Services - Veoci.zip D/M/WBE Certification OPTIONAL Veoci - Diversity Certification.pdf Warranty Veoci Standardized Service Level Expectations and Warranties.pdf Warranty information (if applicable) must be scanned and uploaded.

  • Service Level Expectations - As timing can be extremely crucial both a primary and secondary support contact must be provided (can be accomplished by pager numbers).

  • The terms of the SLA will be expressed in a set of Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Expectations (SLEs), which are described below: • Service Level Indicator A quantifiable measure of an aspect of the performance of a network.

  • Contractor shall work collaboratively with ICANN and all Interested and Affected Parties to produce the dashboard to report Service Level Expectations for Root Zone Management, which will be used for real-time reporting of Contractor’s performance.

  • Service Level Expectations Procurement Action Lead Time (PALT) – From Acquisition Operating Procedure (AOP) #18 PALT refers to the length of time between the contracting office acceptance of a complete requirement package from the requesting office, and the date of an award.

Related to Service Level Expectations

  • Service Level means the standard set forth below by which IBM measures the level of service it provides in this SLA.

  • Service Levels means the service levels to be met by the Services as referenced in the Contract Letter and set out in the Specification Schedule.

  • Service Level Credit is defined in Section 8.

  • Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;

  • Service Level Standards has the meaning ascribed thereto in Section 2.1 hereof.