Common use of Maintenance Period Clause in Contracts

Maintenance Period. For On-Premise Software, the first period for which Customer is entitled to receive Maintenance Services begins on the date of the initial delivery of the Software following an Order and ends twelve (12) months thereafter unless otherwise set forth below or in the applicable Order (the “Initial Maintenance Period”). Following the Initial Maintenance Period, and subject to availability, Maintenance Services shall only be provided pursuant to a separate Order (each, a “Renewal Maintenance Period”). For purposes of this Agreement, the Initial Maintenance Period and each Renewal Maintenance Period shall be considered a “Maintenance Period.” For the avoidance of doubt, this Agreement shall apply to each Renewal Maintenance Period. Cancellation of Maintenance Services for perpetual Licenses for On-Premise Software will not terminate Customer’s rights to continue to use the On-Premise Software. Maintenance fees shall be due in advance of each Renewal Maintenance Period and shall be subject to the payment requirements set forth in this Agreement. The procedure for reinstating Maintenance Services for On-Premise Software after it has lapsed is posted at xxxxx://xxxxxxx.xxxxx.xxx/essentials/Reinstate-Maintenance- Services. Any payment of fees in excess of the amount of past fees for the lapsed period is prohibited. The rate of any past fees shall be at the current GSA Schedule rate. For SaaS Software, the Maintenance Period is equal to the duration of the applicable SaaS Term. For non-perpetual Licenses for On-Premises Software or for non-perpetual MSP Licenses, the Maintenance Period is equal to the duration of the License. Maintenance Services for the SNWL Software and SNWL Appliances (collectively, “SNWL Maintenance”) are optional and only provided if purchased separately. If purchased, the Initial Maintenance Period for SNWL Maintenance begins on the date that SNWL Maintenance is initiated in Customer’s MySonicWall account (as such account may be renamed by Quest in its sole discretion).

Maintenance Period. For On-Premise Software, the first period for which Customer is entitled to receive Maintenance Services begins on the date of the initial delivery of the Software following an Order and ends twelve (12) months thereafter unless otherwise set forth below or in the applicable Signed Order or Governing Quotation (the “Initial Maintenance Period”). Following the Initial Maintenance Period, and subject to availability, Maintenance Services for On-Premise Software shall only be provided pursuant to a separate Order automatically renew for additional terms of twelve (12) months (each, a “Renewal Maintenance Period”)) at the prices stated on the Maintenance renewal Quotation unless the renewal has been cancelled by either party giving written notice, by email or otherwise, to the other at least sixty (60) days prior to the first day of the applicable Renewal Maintenance Period. Unless otherwise agreed in writing, Customer must purchase Maintenance Services for all copies of each licensed Product or none at all for that Product. Customer may not cancel Maintenance Services on a subset of licenses of a Product to reduce Maintenance fees. For purposes of this Agreement, the Initial Maintenance Period and each Renewal Maintenance Period shall be considered a “Maintenance Period.” For the avoidance of doubt, this Agreement shall apply to each Renewal Maintenance Period. Cancellation of Maintenance Services for perpetual Licenses for On-Premise Software will not terminate Customer’s rights to continue to use the On-Premise Software. Maintenance fees shall be due in advance of each Renewal Maintenance Period and shall be subject to the payment requirements set forth in this Agreement. The procedure for reinstating Maintenance Services for On-Premise Software after it has lapsed is posted at xxxxx://xxxxxxx.xxxxx.xxx/essentials/Reinstate-Maintenance- Services. Any payment of fees in excess of the amount of past fees for the lapsed period is prohibited. The rate of any past fees shall be at the current GSA Schedule ratexxxxx://xxxxxxx.xxxxxxxxxxx.xxx/essentials/Reinstate-Maintenance-Services. For SaaS Software, the Maintenance Period is equal to the duration of the applicable SaaS Term. For non-perpetual Licenses for On-Premises Software or for non-perpetual MSP Licenses, the Maintenance Period is equal to the duration of the License. Maintenance Services for the SNWL Software and SNWL Appliances (collectively, “SNWL Maintenance”) are optional and only provided if purchased separately. If purchased, the Initial Maintenance Period for SNWL Maintenance begins on the date that SNWL Maintenance is initiated in Customer’s MySonicWall account (as such account may be renamed by Quest in its sole discretion).

Maintenance Period. For Except as otherwise stated below, for On-Premise Software, the first period for which Customer is entitled to receive Maintenance Services begins on the date of the initial delivery of the Software sixty (60) days following an Order and ends twelve (12) months thereafter unless otherwise set forth below or in the applicable Signed Order or Governing Quotation (the “Initial Maintenance Period”). Maintenance Services will be allowed during the period from the Order date through the beginning of the first Maintenance Period. Following the Initial Maintenance Period, and subject to availability, Maintenance Services for On-Premise Software shall only be provided pursuant to a separate Order automatically renew for additional terms of twelve (12) months (each, a “Renewal Maintenance Period”), at the prices stated on the Provider’s maintenance renewal quotation unless the renewal has been cancelled by either party giving written notice, by email or otherwise, to the other at least sixty (60) days prior to the first day of the applicable Renewal Maintenance Period. For purposes of this Agreement, the Initial Maintenance Period and each Renewal Maintenance Period shall be considered a “Maintenance Period.” For the avoidance of doubt, this Agreement shall apply to each Renewal Maintenance Period. Cancellation of Maintenance Services for perpetual Licenses for On-Premise Software License will not terminate Customer’s rights to continue to use the On-Premise Software. Maintenance fees shall be due in advance of each Renewal Maintenance Period and shall be subject to the payment requirements set forth in this Agreement. The procedure for reinstating Maintenance Services for On-Premise Software after it has lapsed is posted at xxxxx://xxxxxxx.xxxxx.xxx/essentials/Reinstate-Maintenance- xxxxx://xxxxxxx.xxxxx.xxx/essentials/Reinstate- Maintenance-Services. Any payment of fees in excess of the amount of past fees for the lapsed period is prohibited. The rate of any past fees shall be at the current GSA Schedule rate. For SaaS Software, the Maintenance Period is equal to the duration of the applicable SaaS Term. For non-perpetual Licenses for On-Premises perpetual, On- Premise or MSP Software or for non-perpetual MSP Licenses, the Maintenance Period is equal to the duration of the License. Maintenance Services for 4. Governing Law and Venue Section - the SNWL Software phrase “the laws of Singapore” is replaced with “the laws of Japan”. And the phrase “exclusively in the courts in the state or the country whose laws apply to this Agreement” is replaced with “exclusively in the Tokyo District Court”. 5. General Section – the following sub-section shall be added: Language This Agreement shall be prepared and SNWL Appliances (collectively, “SNWL Maintenance”) are optional executed in both Japanese and only provided if purchased separatelyEnglish languages. If purchasedthere is any discrepancy in construction of the English and Japanese versions or there is inconsistency between them, the Initial Maintenance Period for SNWL Maintenance begins on the date that SNWL Maintenance is initiated in Customer’s MySonicWall account (as such account may be renamed by Quest in its sole discretion).English version shall prevail. ンテナンス期間後、オンプレミス・ソフトウェアのメンテナンス・サービスは、メンテナンス更新見積書に記載された料金で、自動的に12ヶ月の 期間毎に更新されます（以下それぞれ「更新メンテナンス期間」といいます。）。なお、疑義を避けるために付言すると、本契約は各更新メン テナンス期間に適用があるものとします。但し、当事者の一方が他方 当事者に対し、更新メンテナンス期間の初日の60日前までに、書面、 Eメール又はその他の方法による通知によりキャンセルした場合はこ の限りではありません。本契約において、初年度メンテナンス期間及び各更新メンテナンス期間は、「メンテナンス期間」とみなされます。永 続的なオンプレミス・ソフトウェアのライセンスのためのメンテナンス・サービスのキャンセルによってもカスタマーがオンプレミス・ソフトウェアを継続使用する権利が終了するものではありません。メンテナンス料は、各更新メンテナンス期間の事前に支払い義務が発生し、本契約 に定められた支払条件により支払われるものとします。オンプレミス・ ソフトウェアのメンテナンス・サービスが終了した後にこれを復活させる 手 続 は xxxxx://xxxxxxx.xxxxx.xxx/essentials/Reinstate- Maintenance-Servicesに記載のとおりとします。 SaaS ソフトウェアについて、メンテナンス期間は、該当する SaaS 期間に相当する期間とします。」非永続的な、オンプレミスまたは MSP ソフトウェアのライセンスについて、メンテナンス期間は、ライセンスの期間に相当する期間とします。 4. 準拠法及び裁判地セクション－「シンガポール共和国法」との文言を「日本法」に置き換え、「本契約に適用される法の州又は国の裁判所に専属的に服し」との文言を「東京地方裁判所の専属的合意管轄に服し」に置き換えます。 5. 一般条項セクション－以下のサブセクションを加えます。 言語 本契約は、英語及び日本語の双方により作成され、締結されるものとします。かかる二つの原本の解釈において 不一致が生じる場合又は当該原本間で齟齬がある場合には、英語による原本が優先するものとします。 韓国： 1. メンテナンス・サービスセクション－サブセクション(b)項第1文を削除し、「以下に別段の記載のある場合を除いて、オンプレミス・ソ フトウェアについて、カスタマーがメンテナンス・サービスを受けることのできる最初の期間は、該当する署名付きオーダー又は契 約条件記載見積書に別途定める場合を除き、当該オーダーの60 日後に開始し、その12ヶ月後に終了します（以下「初年度メンテナンス期間」といいます。）。メンテナンス・サービスは、オーダー日から最初のメンテナンス期間開始までの期間も認められます。」と置き換えます 2. 準拠法及び裁判地・セクションにおける「シンガポール共和国法」との文言を「大韓民国法」に置き換え、「本契約に適用される法の Korea

Maintenance Period. For On-Premise Software, the first period for which Customer is entitled to receive Maintenance Services begins on the date of the initial delivery of the Software following an Order and ends twelve (12) months thereafter unless otherwise set forth below or in the applicable Order (the “Initial Maintenance Period”). Following the Initial Maintenance Period, and subject to availability, Maintenance Services shall only be provided pursuant to a separate Order (each, a “Renewal Maintenance Period”). For purposes of this Agreement, the Initial Maintenance Period and each Renewal Maintenance Period shall be considered a “Maintenance Period.” For the avoidance of doubt, this Agreement shall apply to each Renewal Maintenance Period. Cancellation of Maintenance Services for perpetual Licenses for On-Premise Software will not terminate Customer’s rights to continue to use the On-Premise Software. Maintenance fees shall be due in advance of each Renewal Maintenance Period and shall be subject to the payment requirements set forth in this Agreement. The procedure for reinstating Maintenance Services for On-Premise Software after it has lapsed is posted at xxxxx://xxxxxxx.xxxxx.xxx/essentials/Reinstate-Maintenance- xxxxx://xxxxxxx.Xxx Xxxxxxxx.xxx/xxxxxxxxxx/Xxxxxxxxx-Xxxxxxxxxxx- Services. Any payment of fees in excess of the amount of past fees for the lapsed period is prohibited. The rate of any past fees shall be at the current GSA Schedule rate. For SaaS Software, the Maintenance Period is equal to the duration of the applicable SaaS Term. For non-perpetual Licenses for On-Premises Software or for non-perpetual MSP Licenses, the Maintenance Period is equal to the duration of the License. Maintenance Services for the SNWL Software and SNWL Appliances (collectively, “SNWL Maintenance”) are optional and only provided if purchased separately. If purchased, the Initial Maintenance Period for SNWL Maintenance begins on the date that SNWL Maintenance is initiated in Customer’s MySonicWall account (as such account may be renamed by Quest One Identity in its sole discretion).

Maintenance Period. For On-Premise Software, the first period for which Customer is entitled to receive Maintenance Services begins on the date of the initial delivery of the Software following an Order and ends twelve (12) months thereafter unless otherwise set forth below or in the applicable Signed Order or Governing Quotation (the “Initial Maintenance Period”). Following the Initial Maintenance Period, and subject to availability, Maintenance Services for On-Premise Software shall only be provided pursuant to a separate Order automatically renew for additional terms of twelve (12) months (each, a “Renewal Maintenance Period”)) at the prices stated on the Maintenance renewal Quotation unless the renewal has been cancelled by either party giving written notice, by email or otherwise, to the other at least sixty (60) days prior to the first day of the applicable Renewal Maintenance Period. Unless otherwise agreed in writing, Customer must purchase Maintenance Services for all copies of each licensed Product or none at all for that Product. Customer may not cancel Maintenance Services on a subset of licenses of a Product to reduce Maintenance fees. For purposes of this Agreement, the Initial Maintenance Period and each Renewal Maintenance Period shall be considered a “Maintenance Period.” For the avoidance of doubt, this Agreement shall apply to each Renewal Maintenance Period. Cancellation of Maintenance Services for perpetual Licenses for On-Premise Software will not terminate Customer’s rights to continue to use the On-Premise Software. Maintenance fees shall be due in advance of each Renewal Maintenance Period and shall be subject to the payment requirements set forth in this Agreement. The procedure for reinstating Maintenance Services for On-Premise Software after it has lapsed is posted at xxxxx://xxxxxxx.xxxxx.xxx/essentials/Reinstate-Maintenance- Services. Any payment of fees in excess of the amount of past fees for the lapsed period is prohibited. The rate of any past fees shall be at the current GSA Schedule ratexxxxx://xxxxxxx.xxxxx.xxx/essentials/Reinstate-Maintenance-Services. For SaaS Software, the Maintenance Period is equal to the duration of the applicable SaaS Term. For non-perpetual Licenses for On-Premises Software or for non-perpetual MSP Licenses, the Maintenance Period is equal to the duration of the License. Maintenance Services for the SNWL Software and SNWL Appliances (collectively, “SNWL Maintenance”) are optional and only provided if purchased separately. If purchased, the Initial Maintenance Period for SNWL Maintenance begins on the date that SNWL Maintenance is initiated in Customer’s MySonicWall account (as such account may be renamed by Quest in its sole discretion).

Maintenance Period. For On-Premise Software, the first period for which Customer is entitled to receive Maintenance Services begins on the date of the initial delivery of the Software following an Order and ends twelve (12) months thereafter unless otherwise set forth below or in the applicable Order (the “Initial Maintenance Period”). Following the Initial Maintenance Period, and subject to availability, Maintenance Services for On-Premise Software shall only be provided pursuant to a separate Order automatically renew for additional terms of twelve (12) months (each, a “Renewal Maintenance Period”)) at the prices stated on the Maintenance renewal Quotation unless the renewal has been cancelled by either party giving written notice, by email or otherwise, to the other at least sixty (60) days prior to the first day of the applicable Renewal Maintenance Period. For purposes of this Agreement, the Initial Maintenance Period and each Renewal Maintenance Period shall be considered a “Maintenance Period.” For the avoidance of doubt, this Agreement shall apply to each Renewal Maintenance Period. Cancellation of Maintenance Services for perpetual Licenses for On-Premise Software will not terminate Customer’s rights to continue to use the On-Premise Software. Maintenance fees shall be due in advance of each Renewal Maintenance Period and shall be subject to the payment requirements set forth in this Agreement. The procedure for reinstating Maintenance Maintenanc e Services for On-On- Premise Software after it has lapsed is posted at xxxxx://xxxxxxx.xxxxx.xxx/essentials/Reinstate-Maintenance- Services. Any payment of fees in excess of the amount of past fees for the lapsed period is prohibited. The rate of any past fees shall be at the current GSA Schedule ratexxxx://xxxxxxxxx.xxxxxxx.xxx/support/Reinstate-Maintenance-Services. For SaaS Software, the Maintenance Period is equal to the duration of the applicable SaaS Term. For non-perpetual Licenses for On-Premises Software or for non-perpetual MSP Licenses, the Maintenance Period is equal to the duration of the License. Maintenance Services for the SNWL Software and SNWL Appliances (collectively, “SNWL Maintenance”) are optional and only provided if purchased separately. If purchased, the Initial Maintenance Period for SNWL Maintenance begins on the date that SNWL Maintenance is initiated in Customer’s MySonicWall account (as such account may be renamed by Quest in its sole discretion).

Maintenance Period. For On-Premise Software, the first period for which Customer is entitled to receive Maintenance Services begins on the date of the initial delivery of the Software following an Approved Order and ends twelve (12) months thereafter unless otherwise set forth below or in the applicable Order (the “Initial Maintenance Period”). Following the Initial Maintenance Period, and subject to availability, Maintenance Services for On-Premise Software shall only be provided pursuant to a separate Order automatically renew for additional terms of twelve (12) months (each, a “Renewal Maintenance Period”)) at the prices stated on the Maintenance renewal Quotation unless the renewal has been cancelled by either party giving written notice, by email or otherwise, to the other at least sixty (60) days prior to the first day of the applicable Renewal Maintenance Period. Unless otherwise agreed in writing, Customer must purchase Maintenance Services for all copies of each licensed Product or none at all for that Product. Customer may not cancel Maintenance Services on a subset of licenses of a Product to reduce Maintenance fees. For purposes of this Agreement, the Initial Maintenance Period and each Renewal Maintenance Period shall be considered a “Maintenance Period.” For the avoidance of doubt, this Agreement shall apply to each Renewal Maintenance Period. Cancellation of Maintenance Services for perpetual Licenses for On-Premise Software will not terminate Customer’s rights to continue to use the On-Premise Software. Maintenance fees shall be due in advance of each Renewal Maintenance Period and shall be subject to the payment requirements set forth in this Agreement. The procedure for reinstating Maintenance Services for On-Premise Software after it has lapsed is posted at xxxxx://xxxxxxx.xxxxx.xxx/essentials/Reinstate-Maintenance- Services. Any payment of fees in excess of the amount of past fees for the lapsed period is prohibited. The rate of any past fees shall be at the current GSA Schedule ratexxxxx://xxxxxxx.xxxxx.xxx/essentials/Reinstate-Maintenance-Services. For SaaS Software, the Maintenance Period is equal to the duration of the applicable SaaS Term. For non-perpetual Licenses for On-Premises Software or for non-perpetual MSP Licenses, the Maintenance Period is equal to the duration of the License. Maintenance Services for the SNWL Software and SNWL Appliances (collectively, “SNWL Maintenance”) are optional and only provided if purchased separately. If purchased, the Initial Maintenance Period for SNWL Maintenance begins on the date that SNWL Maintenance is initiated in Customer’s MySonicWall account (as such account may be renamed by Quest in its sole discretion).