E-ZPass Virginia Customers Sample Clauses

E-ZPass Virginia Customers. An E-ZPass Virginia customer may enter their dispute as follows: • Walk in or call the Service Center providing their account information. As a one-time courtesy, the dispute will be processed and if the account is in good status the appeal will be accepted and v-tolls for the violations will be posted to the customer’s account. Subsequent violation notices received by an E-ZPass patron will be upheld and not v-tolled to his/her account. If the account is not in good standing the appeal will be rejected. Associate handling the call will inform the customer that the account must first be funded to process a dispute. • Enter a dispute via the Web. The dispute will be processed and if the account is in good status the dispute will be accepted and v-tolls for the violations will be posed to the customer’s account. If the account is not in good standing the appeal will be rejected. Customer will be advised to contact the Service Center for assistance.
Sample 1
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E-ZPass Virginia Customers. An E-ZPass Virginia customer may enter their dispute as follows: • Walk in or call the Service Center providing their account information. The dispute will be processed and if the account is in good status the appeal will be accepted and v-tolls for the violations will be posted to the customers account. If the account is not in good standing the appeal will be rejected. Associate handling the call will inform the customer that the account must first be funded to process a dispute. • Enter a dispute via the Web. The dispute will be processed and if the account is in good status the dispute will be accepted and v-tolls for the violations will be posed to the customer's account. If the account is not in good standing the appeal will be rejected. Customer will be advised to contact the Service Center for assistance. • Mail dispute to Service Center for processing. The dispute will be processed and if the account is in good status the dispute will be accepted and v-tolls for the violations will be posed to the customer's account. If the account is not in good standing the appeal will be rejected. Customer will be advised via a dispute rejection letter.
Sample 1

Related to E-ZPass Virginia Customers

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