Degree. A recognised degree from a higher education institution, often completed in three or four years, and sometimes combined with a one year diploma. Postgraduate degree A recognised postgraduate degree, over and above a degree as defined above. Note: Previously recognised qualifications obtained prior to the implementation of the Australian Qualifications Framework continue to be recognised. The above definitions also include equivalent recognised overseas qualifications. Definition 3: Classification dimensions Training level The type and duration of training which the duties of the classification level typically require for effective performance. Training is the process of acquiring skills and knowledge through formal education, on the job instruction or exposure to procedures. Occupational equivalent Examples of occupations typically falling within each classification level. Level of supervision This dimension covers both the way in which employees are supervised or managed and the role of employees in supervising or managing others. Task level The type, complexity and responsibility of tasks typically performed by employees within each classification level. Organisational knowledge The level of knowledge and awareness of the organisation, its structure and functions that would be expected of employees at each proposed classification level, and the purposes to which that organisational knowledge may be put. Judgment, independence and problem solving Judgment is the ability to make sound decisions, recognising the consequences of decisions taken or actions performed. Independence is the extent to which an employee is able (or allowed) to work effectively without supervision or direction. Problem solving is the process of defining or selecting the appropriate course of action where alternative courses of actions are available. This dimension looks at how much of each of these three qualities applies at each classification level. Typical activities Examples of activities typically undertaken by employees in different occupations at each of the classification levels. Classifications HIGHER EDUCATION WORKER LEVEL 1 Training level or qualifications Employees at the base of this level would not be required to have formal qualifications or work experience upon engagement. Employees engaged at the base of this level will be provided with structured on the job training in addition to up to 38 hours of induction to the higher education industry which must provide information on the higher education institution, conditions of employment, training to be made available and consequent career path opportunities, physical layout of the institution/work areas, introduction to fellow workers and Supervisors, work and documentation procedures, occupational health and safety, equal opportunity practices and extended basic literacy and numeracy skills training where required/necessary to enable career path progression. Occupational equivalent Cleaner, labourer, trainee for Level 2 duties. Level of supervision Close supervision or, in the case of more experienced employees working alone, routine supervision. Task level Straightforward manual duties, or elements of Level 2 duties under close supervision and structured on the job training. Some knowledge of materials, e.g. cleaning chemicals and hand tools, may be required. Established procedures exist. Organisational knowledge Will provide straightforward information to others on building or service locations. Judgment, independence and problem solving Resolve problems where alternatives for the employee are limited and the required action is clear or can be readily referred to higher levels. Typical activities Perform a range of industrial cleaning tasks, move furniture, assist trades personnel with manual duties. HIGHER EDUCATION WORKER LEVEL 2 Training level or qualifications Level 2 duties typically require a skill level which assumes and requires knowledge, training or experience relevant to the duties to be performed; or Completion of Year 12 without work experience; or Completion of Certificates I or II with work related experience; or an equivalent combination of experience and training. Occupational equivalent Administrative assistant, security patrol officer. Level of supervision Routine supervision of straightforward tasks; close supervision of more complex tasks (see task level below). Task level Perform a range of straightforward tasks where procedures are clearly established. May on occasion perform more complex tasks. Organisational knowledge Following training, may provide general information/advice and assistance to members of the public, students and other employees which is based on a broad knowledge of the employee’s work area/responsibility, including knowledge of the functions carried out and the location and availability of particular personnel and services. Judgment, independence and problem solving Solve relatively simple problems with reference to established techniques and practices. Will sometimes choose between a range of straightforward alternatives. An employee at this level will be expected to perform a combination of various routine tasks where the daily work routine will allow the latitude to rearrange some work sequences, provided the prearranged work priorities are achieved. Typical activities Administrative positions at this level may include duties involving the inward and outward movement of mail; keeping, copying, maintaining and retrieving records; straightforward data entry and retrieval. Security officers may be involved in a range of patrol duties, including responding to alarms, following emergency procedures and preparing incident reports. HIGHER EDUCATION WORKER LEVEL 3 Training level or qualifications Level 3 duties typically require a skill level which assumes and requires knowledge or training in clerical/administrative, trades or technical functions equivalent to: • completion of a trades certificate or Certificate III; • completion of Year 12 or a Certificate II, with relevant work experience; or • an equivalent combination of relevant experience and/or education/training. Persons advancing through this level may typically perform duties that require further on the job training or knowledge and training equivalent to progress toward completion of a Certificate IV or Diploma. Occupational equivalent Tradesperson, technical assistant/technical trainee, administrative assistant. Level of supervision In technical positions, routine supervision, moving to general direction with experience. In other positions, general direction. This is the first level where supervision of other employees may be required. Task level Some complexity. Apply body of knowledge equivalent to trade certificate or Certificate III, including diagnostic skills and assessment of the best approach to a given task. Organisational knowledge Perform tasks/assignments that require knowledge of the work area processes and an understanding of how they interact with other related areas and processes. Judgment, independence and problem solving Exercise judgment on work methods and task sequence within specified timelines and standard practices and procedures. Typical activities In trades positions, apply the skills taught in a trades certificate or Certificate III, including performance of a range of construction, maintenance and repair tasks, using precision hand and power tools and equipment. In some cases this will involve familiarity with the work of other trades or require further training. In technical assistant positions: assist a technical officer in operating a laboratory, including ordering supplies; assist in setting up routine experiments; monitor experiments for report to a technical officer; assist with the preparation of specimens; and assist with the feeding and care of animals. Employees would be expected to perform a greater range and complexity of tasks as they progressed through the level and obtained further training. In administrative positions perform a range of administrative support tasks including: standard use of a range of desk-top based programs, e.g. word processing, established spreadsheet or database applications, and management information systems (e.g. financial, student or human resource systems). This may include store and retrieve documents, key and lay out correspondence and reports, merge, move and copy, use of columns, tables and basic graphics; provide general administrative support to other employees including setting up meetings, answering straightforward inquiries and directing others to the appropriate personnel; and process accounts for payment. HIGHER EDUCATION WORKER LEVEL 4 Training level or qualifications Level 4 duties typically require a skill level which assumes and requires knowledge or training equivalent to: completion of a diploma level qualification with relevant work related experience; or completion of a Certificate IV with relevant work experience; or completion of a post-trades certificate and extensive relevant experience and on the job training; or; completion of a Certificate III with extensive relevant work experience; or an equivalent combination of relevant experience and/or education/training. Occupational equivalent Technical officer or technician, administrative above Level 3, advanced tradespersons. Level of supervision In technical positions, routine supervision to general direction depending upon experience and the complexity of the tasks. In other positions, general direction. May supervise or co- ordinate others to achieve objectives, including liaison with employees at higher levels. May undertake stand-alone work. Task level May undertake limited creative, planning or design functions; apply skills to a varied range of different tasks. Organisational knowledge Perform tasks/assignments which require proficiency in the work area’s rules, regulations, processes and techniques, and how they interact with other related functions. Judgment, independence and problem solving In trades positions, extensive diagnostic skills. In technical positions, apply theoretical knowledge and techniques to a range of procedures and tasks. In administrative positions, provide factual advice that requires proficiency in the work area’s rules and regulations, procedures requiring expertise in a specialist area or broad knowledge of a range of personnel and functions. Typical activities In trades positions: work on complex engineering or interconnected electrical circuits; and/or exercise high precision trades skills using various materials and/or specialised techniques. In technical positions: develop new equipment to criteria developed and specified by others; under routine direction, assist in the conduct of major experiments and research programs and/or in setting up complex or unusual equipment for a range of experiments and demonstrations; and/or demonstrate the use of equipment and prepare reports of a technical nature as directed. In library technician positions: undertake copy cataloguing; use a range of bibliographic databases; undertake acquisitions; and/or respond to reference inquiries. In administrative positions: may use a full range of desktop based programs, including word processing packages, mathematical formulae and symbols, manipulation of text and layout in desktop publishing and/or web software, and management information systems; plan and set up spreadsheets or data base applications; be responsible for providing a full range of secretarial services, e.g. in a faculty; provide advice to students on enrolment procedures and requirements; and/or administer enrolment and course progression records. HIGHER EDUCATION WORKER LEVEL 5 Training level or qualifications Level 5 duties typically require a skill level that assumes and requires knowledge or training equivalent to: completion of a degree without subsequent relevant work experience; or completion of an advanced diploma qualification and at least one year’s subsequent relevant work experience; or completion of a diploma qualification and at least two years’ subsequent relevant work experience; or completion of a Certificate IV and extensive relevant work experience; or completion of a post-trades certificate and extensive (typically more than two years’) relevant experience as a technician; or an equivalent combination of relevant experience and/or education/training. Occupational equivalent Graduate (i.e. degree) or professional, without subsequent work experience on entry (including inexperienced computer systems officer); administrator with responsibility for advice and determinations; experienced technical officer. Level of supervision In professional positions, routine supervision to general direction, depending on tasks involved and experience. In other positions, general direction and may supervise other staff. Task level Apply body of broad technical knowledge and experience at a more advanced level than Level 4, including the development of areas of specialist expertise. In professional positions, apply theoretical knowledge, at degree level, in a straightforward way. In administrative positions, provide interpretation, advice and decisions on rules and entitlements. Organisational knowledge Perform tasks/assignments which require proficiency in the work area’s rules, regulations, policies, procedures, systems, processes and techniques, and how they interact with other related functions, in order to assist in their adaptation to achieve objectives, and advise, assist and influence others. Judgment, independence and problem solving In professional positions, solve problems through the standard application of theoretical principles and techniques at degree level. In technical positions, apply standard technical training and experience to solve problems. In administrative positions, may apply expertise in a particular set of rules or regulations to make decisions, or be responsible for coordinating a team to provide an administrative service. Typical activities In technical positions: develop new equipment to general specifications; under general direction, assist in the conduct of major experiments and research programs and/or in setting up complex or unusual equipment for a range of experiments and demonstrations; under broad direction, set up, monitor and demonstrate standard experiments and equipment use; and/or prepare reports of a technical nature. In library technician positions: perform at a higher level than Level 4, including: assist with reader education programs and more complex bibliographic and acquisition services; and/or operate a discrete unit within a library that may involve significant supervision or be the senior employee in an out-posted service. In administrative positions: responsible for the explanation and administration of an administrative function, e.g. HECS advice, records, determinations and payments, a centralised enrolment function. In professional positions and under professional supervision: work as part of a research team in a support role; provide a range of library services including bibliographic assistance, original cataloguing and reader education in library and reference services; and/or provide counselling services. HIGHER EDUCATION WORKER LEVEL 6 Training level or qualifications Level 6 duties typically require a skill level that assumes and requires knowledge or training equivalent to:
Appears in 2 contracts
Samples: psa.asn.au, psa.asn.au
Degree. A recognised degree from a higher education institution, often completed in three or four years, and sometimes combined with a one year diploma. Postgraduate degree A recognised postgraduate degree, over and above a degree as defined above. Note: Previously recognised qualifications obtained prior to the implementation of the Australian Qualifications Framework continue to be recognised. The above definitions also include equivalent recognised overseas qualifications. Definition 3: Classification dimensions Training level The type and duration of training which the duties of the classification level typically require for effective performance. Training is the process of acquiring skills and knowledge through formal education, on the job instruction or exposure to procedures. Occupational equivalent Examples of occupations typically falling within each classification level. Level of supervision This dimension covers both the way in which employees are supervised or managed and the role of employees in supervising or managing others. Task level The type, complexity and responsibility of tasks typically performed by employees within each classification level. Organisational knowledge The level of knowledge and awareness of the organisation, its structure and functions that would be expected of employees at each proposed classification level, and the purposes to which that organisational knowledge may be put. Judgment, independence and problem solving Judgment is the ability to make sound decisions, recognising the consequences of decisions taken or actions performed. Independence is the extent to which an employee is able (or allowed) to work effectively without supervision or direction. Problem solving is the process of defining or selecting the appropriate course of action where alternative courses of actions are available. This dimension looks at how much of each of these three qualities applies at each classification level. Typical activities Examples of activities typically undertaken by employees in different occupations at each of the classification levels. Classifications HIGHER EDUCATION WORKER LEVEL 1 Training level or qualifications Employees at the base of this level would not be required to have formal qualifications or work experience upon engagement. Employees engaged at the base of this level will be provided with structured on the job training in addition to up to 38 hours of induction to the higher education industry which must provide information on the higher education institution, conditions of employment, training to be made available and consequent career path opportunities, physical layout of the institution/work areas, introduction to fellow workers and Supervisors, work and documentation procedures, occupational health and safety, equal opportunity practices and extended basic literacy and numeracy skills training where required/necessary to enable career path progression. Occupational equivalent Cleaner, labourer, trainee for Level 2 duties. Level of supervision Close supervision or, in the case of more experienced employees working alone, routine supervision. Task level Straightforward manual duties, or elements of Level 2 duties under close supervision and structured on the job training. Some knowledge of materials, e.g. cleaning chemicals and hand tools, may be required. Established procedures exist. Organisational knowledge Will provide straightforward information to others on building or service locations. Judgment, independence and problem solving Resolve problems where alternatives for the employee are limited and the required action is clear or can be readily referred to higher levels. Typical activities Perform a range of industrial cleaning tasks, move furniture, assist trades personnel with manual duties. HIGHER EDUCATION WORKER LEVEL 2 Training level or qualifications Level 2 duties typically require a skill level which assumes and requires knowledge, training or experience relevant to the duties to be performed; or Completion of Year 12 without work experience; or Completion of Certificates I or II with work related experience; or an equivalent combination of experience and training. Occupational equivalent Administrative assistant, security patrol officer. Level of supervision Routine supervision of straightforward tasks; close supervision of more complex tasks (see task level below). Task level Perform a range of straightforward tasks where procedures are clearly established. May on occasion perform more complex tasks. Organisational knowledge Following training, may provide general information/advice and assistance to members of the public, students and other employees which is based on a broad knowledge of the employee’s work area/responsibility, including knowledge of the functions carried out and the location and availability of particular personnel and services. Judgment, independence and problem solving Solve relatively simple problems with reference to established techniques and practices. Will sometimes choose between a range of straightforward alternatives. An employee at this level will be expected to perform a combination of various routine tasks where the daily work routine will allow the latitude to rearrange some work sequences, provided the prearranged work priorities are achieved. Typical activities Administrative positions at this level may include duties involving the inward and outward movement of mail; keeping, copying, maintaining and retrieving records; straightforward data entry and retrieval. Security officers may be involved in a range of patrol duties, including responding to alarms, following emergency procedures and preparing incident reports. HIGHER EDUCATION WORKER LEVEL 3 Training level or qualifications Level 3 duties typically require a skill level which assumes and requires knowledge or training in clerical/administrative, trades or technical functions equivalent to: • completion of a trades certificate or Certificate III; • completion of Year 12 or a Certificate II, with relevant work experience; or • an equivalent combination of relevant experience and/or education/training. Persons advancing through this level may typically perform duties that require further on the job training or knowledge and training equivalent to progress toward completion of a Certificate IV or Diploma. Occupational equivalent Tradesperson, technical assistant/technical trainee, administrative assistant. Level of supervision In technical positions, routine supervision, moving to general direction with experience. In other positions, general direction. This is the first level where supervision of other employees may be required. Task level Some complexity. Apply body of knowledge equivalent to trade certificate or Certificate III, including diagnostic skills and assessment of the best approach to a given task. Organisational knowledge Perform tasks/assignments that require knowledge of the work area processes and an understanding of how they interact with other related areas and processes. Judgment, independence and problem solving Exercise judgment on work methods and task sequence within specified timelines and standard practices and procedures. Typical activities In trades positions, apply the skills taught in a trades certificate or Certificate III, including performance of a range of construction, maintenance and repair tasks, using precision hand and power tools and equipment. In some cases this will involve familiarity with the work of other trades or require further training. In technical assistant positions: assist a technical officer in operating a laboratory, including ordering supplies; assist in setting up routine experiments; monitor experiments for report to a technical officer; assist with the preparation of specimens; and assist with the feeding and care of animals. Employees would be expected to perform a greater range and complexity of tasks as they progressed through the level and obtained further training. In administrative positions perform a range of administrative support tasks including: standard use of a range of desk-top based programs, e.g. word processing, established spreadsheet or database applications, and management information systems (e.g. financial, student or human resource systems). This may include store and retrieve documents, key and lay out correspondence and reports, merge, move and copy, use of columns, tables and basic graphics; provide general administrative support to other employees including setting up meetings, answering straightforward inquiries and directing others to the appropriate personnel; and process accounts for payment. HIGHER EDUCATION WORKER LEVEL 4 Training level or qualifications Level 4 duties typically require a skill level which assumes and requires knowledge or training equivalent to: completion of a diploma level qualification with relevant work related experience; or completion of a Certificate IV with relevant work experience; or completion of a post-trades certificate and extensive relevant experience and on the job training; or; completion of a Certificate III with extensive relevant work experience; or an equivalent combination of relevant experience and/or education/training. Occupational equivalent Technical officer or technician, administrative above Level 3, advanced tradespersons. Level of supervision In technical positions, routine supervision to general direction depending upon experience and the complexity of the tasks. In other positions, general direction. May supervise or co- ordinate others to achieve objectives, including liaison with employees at higher levels. May undertake stand-alone work. Task level May undertake limited creative, planning or design functions; apply skills to a varied range of different tasks. Organisational knowledge Perform tasks/assignments which require proficiency in the work area’s rules, regulations, processes and techniques, and how they interact with other related functions. Judgment, independence and problem solving In trades positions, extensive diagnostic skills. In technical positions, apply theoretical knowledge and techniques to a range of procedures and tasks. In administrative positions, provide factual advice that requires proficiency in the work area’s rules and regulations, procedures requiring expertise in a specialist area or broad knowledge of a range of personnel and functions. Typical activities In trades positions: work on complex engineering or interconnected electrical circuits; and/or exercise high precision trades skills using various materials and/or specialised techniques. In technical positions: develop new equipment to criteria developed and specified by others; under routine direction, assist in the conduct of major experiments and research programs and/or in setting up complex or unusual equipment for a range of experiments and demonstrations; and/or demonstrate the use of equipment and prepare reports of a technical nature as directed. In library technician positions: undertake copy cataloguing; use a range of bibliographic databases; undertake acquisitions; and/or respond to reference inquiries. In administrative positions: may use a full range of desktop based programs, including word processing packages, mathematical formulae and symbols, manipulation of text and layout in desktop publishing and/or web software, and management information systems; plan and set up spreadsheets or data base applications; be responsible for providing a full range of secretarial services, e.g. in a faculty; provide advice to students on enrolment procedures and requirements; and/or administer enrolment and course progression records. HIGHER EDUCATION WORKER LEVEL 5 Training level or qualifications Level 5 duties typically require a skill level that assumes and requires knowledge or training equivalent to: completion of a degree without subsequent relevant work experience; or completion of an advanced diploma qualification and at least one year’s subsequent relevant work experience; or completion of a diploma qualification and at least two years’ subsequent relevant work experience; or completion of a Certificate IV and extensive relevant work experience; or completion of a post-trades certificate and extensive (typically more than two years’) relevant experience as a technician; or an equivalent combination of relevant experience and/or education/training. Occupational equivalent Graduate (i.e. degree) or professional, without subsequent work experience on entry (including inexperienced computer systems officer); administrator with responsibility for advice and determinations; experienced technical officer. Level of supervision In professional positions, routine supervision to general direction, depending on tasks involved and experience. In other positions, general direction and may supervise other staff. Task level Apply body of broad technical knowledge and experience at a more advanced level than Level 4, including the development of areas of specialist expertise. In professional positions, apply theoretical knowledge, at degree level, in a straightforward way. In administrative positions, provide interpretation, advice and decisions on rules and entitlements. Organisational knowledge Perform tasks/assignments which require proficiency in the work area’s rules, regulations, policies, procedures, systems, processes and techniques, and how they interact with other related functions, in order to assist in their adaptation to achieve objectives, and advise, assist and influence others. Judgment, independence and problem solving In professional positions, solve problems through the standard application of theoretical principles and techniques at degree level. In technical positions, apply standard technical training and experience to solve problems. In administrative positions, may apply expertise in a particular set of rules or regulations to make decisions, or be responsible for coordinating a team to provide an administrative service. Typical activities In technical positions: develop new equipment to general specifications; under general direction, assist in the conduct of major experiments and research programs and/or in setting up complex or unusual equipment for a range of experiments and demonstrations; under broad direction, set up, monitor and demonstrate standard experiments and equipment use; and/or prepare reports of a technical nature. In library technician positions: perform at a higher level than Level 4, including: assist with reader education programs and more complex bibliographic and acquisition services; and/or operate a discrete unit within a library that may involve significant supervision or be the senior employee in an out-posted service. In administrative positions: responsible for the explanation and administration of an administrative function, e.g. HECS advice, records, determinations and payments, a centralised enrolment function. In professional positions and under professional supervision: work as part of a research team in a support role; provide a range of library services including bibliographic assistance, original cataloguing and reader education in library and reference services; and/or provide counselling services. HIGHER EDUCATION WORKER LEVEL 6 Training level or qualifications Level 6 duties typically require a skill level that assumes and requires knowledge or training equivalent to:.
Appears in 2 contracts
Samples: Pulse Administrative Employees Agreement, Pulse Administrative Employees Agreement
Degree. A recognised degree from a higher education institution, often completed in three 3 or four 4 years, and sometimes combined with a one one-year diploma. Postgraduate degree A recognised postgraduate degree, over and above a degree as defined above. NoteNOTE: Previously recognised qualifications obtained prior to the implementation of the Australian Qualifications Framework continue to be recognised. The above definitions also include equivalent recognised overseas qualifications. Definition 3: Classification dimensions Training level The type and duration of training which the duties of the classification level typically require for effective performance. Training is the process of acquiring skills and knowledge through formal education, on the job instruction or exposure to procedures. Occupational equivalent Examples of occupations typically falling within each classification level. Level of supervision This dimension covers both the way in which employees are supervised or managed and the role of employees in supervising or managing others. Task level The type, complexity and responsibility of tasks typically performed by employees within each classification level. Organisational knowledge The level of knowledge and awareness of the organisation, its structure and functions that would be expected of employees at each proposed classification level, and the purposes to which that organisational knowledge may be put. Judgment, independence and problem solving Judgment is the ability to make sound decisions, recognising the consequences of decisions taken or actions performed. Independence is the extent to which an employee is able (or allowed) to work effectively without supervision or direction. Problem solving is the process of defining or selecting the appropriate course of action where alternative courses of actions are available. This dimension looks at how much of each of these three 3 qualities applies at each classification level. Typical activities Examples of activities typically undertaken by employees in different occupations at each of the classification levels. Classifications HIGHER EDUCATION WORKER LEVEL Higher Education Worker Level 1 (HEW 1) Training level or qualifications Employees at the base of this level would not be required to have formal qualifications or work experience upon engagement. Employees engaged at the base of this level will be provided with structured on the job training in addition to up to 38 hours of induction to the higher education industry which must provide information on the higher education institution, conditions of employment, training to be made available and consequent career path opportunities, physical layout of the institution/work areas, introduction to fellow workers and Supervisorssupervisors, work and documentation procedures, occupational work health and safety, equal opportunity practices and extended basic literacy and numeracy skills training where required/necessary to enable career path progression. Occupational equivalent Cleaner, labourer, trainee for Level 2 duties. Level of supervision Close supervision or, in the case of more experienced employees working alone, routine supervision. Task level Straightforward manual duties, or elements of Level 2 duties under close supervision and structured on the job training. Some knowledge of materials, e.g. cleaning chemicals and hand tools, may be required. Established procedures exist. Organisational knowledge Will provide straightforward information to others on building or service locations. Judgment, independence and problem solving Resolve problems where alternatives for the employee are limited and the required action is clear or can be readily referred to higher levels. Typical activities Perform a range of industrial cleaning tasks, move furniture, assist trades personnel with manual duties. HIGHER EDUCATION WORKER LEVEL Higher Education Worker Level 2 (HEW 2) Training level or qualifications Level 2 duties typically require a skill level which assumes and requires knowledge, training or experience relevant to the duties to be performed; or Completion of Year 12 without work experience; or Completion of Certificates I or II with work related experience; or an equivalent combination of experience and training. Occupational equivalent Administrative assistant, security patrol officer. Level of supervision Routine supervision of straightforward tasks; close supervision of more complex tasks (see task level below). Task level Perform a range of straightforward tasks where procedures are clearly established. May on occasion perform more complex tasks. Organisational knowledge Following training, may provide general information/advice and assistance to members of the public, students and other employees which is based on a broad knowledge of the employee’s work area/responsibility, including knowledge of the functions carried out and the location and availability of particular personnel and services. Judgment, independence and problem solving Solve relatively simple problems with reference to established techniques and practices. Will sometimes choose between a range of straightforward alternatives. An employee at this level will be expected to perform a combination of various routine tasks where the daily work routine will allow the latitude to rearrange some work sequences, provided the prearranged work priorities are achieved. Typical activities • Administrative positions at this level may include duties involving the inward and outward movement of mail; , keeping, copying, maintaining and retrieving records; , straightforward data entry and retrieval. • Security officers may be involved in a range of patrol duties, including responding to alarms, following emergency procedures and preparing incident reports. HIGHER EDUCATION WORKER LEVEL Higher Education Worker Level 3 (HEW 3) Training level or qualifications Level 3 duties typically require a skill level which assumes and requires knowledge or training in clerical/administrative, trades or technical functions equivalent to: • completion of a trades certificate or Certificate III; III; • completion of Year 12 or a Certificate II, with relevant work experience; experience; or • an equivalent combination of relevant experience and/or education/training. Persons advancing through this level may typically perform duties that which require further on the job training or knowledge and training equivalent to progress toward completion of a Certificate IV or Diploma. Occupational equivalent Tradesperson, technical assistant/technical trainee, administrative assistant. Level of supervision In technical positions, routine supervision, moving to general direction with experience. In other positions, general direction. This is the first level where supervision of other employees may be required. Task level Some complexity. Apply body of knowledge equivalent to trade certificate or Certificate III, including diagnostic skills and assessment of the best approach to a given task. Organisational knowledge Perform tasks/assignments that which require knowledge of the work area processes and an understanding of how they interact with other related areas and processes. Judgment, independence and problem solving Exercise judgment on work methods and task sequence within specified timelines and standard practices and procedures. Typical activities In trades positions, apply the skills taught in a trades certificate or Certificate III, including performance of a range of construction, maintenance and repair tasks, using precision hand and power tools and equipment. In some cases this will involve familiarity with the work of other trades or require further training. In technical assistant positions: • assist a technical officer in operating a laboratory, including ordering supplies; • assist in setting up routine experiments; • monitor experiments for report to a technical officer; • assist with the preparation of specimens; and • assist with the feeding and care of animals. Employees would be expected to perform a greater range and complexity of tasks as they progressed through the level and obtained further training. In administrative positions perform a range of administrative support tasks including: • standard use of a range of desk-top desktop based programs, e.g. word processing, established spreadsheet or database applications, and management information systems (e.g. financial, student or human resource systems). This may include store and retrieve documents, key and lay out correspondence and reports, merge, move and copy, use of columns, tables and basic graphics; • provide general administrative support to other employees including setting up meetings, answering straightforward inquiries and directing others to the appropriate personnel; and • process accounts for payment. HIGHER EDUCATION WORKER LEVEL Employees would be expected to perform a greater range and complexity of tasks as they progressed through the level and obtained further training. Higher Education Worker Level 4 (HEW 4) Training level or qualifications Level 4 duties typically require a skill level which assumes and requires knowledge or training equivalent to: • completion of a diploma level qualification with relevant work related experience; or • completion of a Certificate IV with relevant work experience; or • completion of a post-trades certificate and extensive relevant experience and and; • on the job training; or; or • completion of a Certificate III with extensive relevant work experience; or • an equivalent combination of relevant experience and/or education/training. Occupational equivalent Technical officer or technician, administrative above Level 3, advanced tradespersons. Level of supervision In technical positions, routine supervision to general direction depending upon experience and the complexity of the tasks. In other positions, general direction. May supervise or co- co-ordinate others to achieve objectives, including liaison with employees at higher levels. May undertake stand-alone work. Task level May undertake limited creative, planning or design functions; apply skills to a varied range of different tasks. Organisational knowledge Perform tasks/assignments which require proficiency in the work area’s rules, regulations, processes and techniques, and how they interact with other related functions. Judgment, independence and problem solving In trades positions, extensive diagnostic skills. In technical positions, apply theoretical knowledge and techniques to a range of procedures and tasks. In administrative positions, provide factual advice that which requires proficiency in the work area’s rules and regulations, procedures requiring expertise in a specialist area or broad knowledge of a range of personnel and functions. Typical activities In trades positions: • work on complex engineering or interconnected electrical circuits; and/or • exercise high precision trades skills using various materials and/or specialised techniques. • In technical positions: • develop new equipment to criteria developed and specified by others; • under routine direction, assist in the conduct of major experiments and research programs and/or in setting up complex or unusual equipment for a range of experiments and demonstrations; and/or • demonstrate the use of equipment and prepare reports of a technical nature as directed. In library technician positions: • undertake copy cataloguing; • use a range of bibliographic databases; • undertake acquisitions; and/or • respond to reference inquiries. In administrative positions: • may use a full range of desktop desktop-based programs, including word processing packages, mathematical formulae and symbols, manipulation of text and layout in desktop publishing and/or web software, and management information systems; • plan and set up spreadsheets or data base database applications; • be responsible for providing a full range of secretarial services, e.g. in a faculty; • provide advice to students on enrolment procedures and requirements; and/or • administer enrolment and course progression records. HIGHER EDUCATION WORKER LEVEL Higher Education Worker Level 5 (HEW 5) Training level or qualifications Level 5 duties typically require a skill level that which assumes and requires knowledge or training equivalent to: • completion of a degree without subsequent relevant work experience; or • completion of an advanced diploma qualification and at least one year’s subsequent relevant work experience; or • completion of a diploma qualification and at least two 2 years’ subsequent relevant work experience; or • completion of a Certificate IV and extensive relevant work experience; or • completion of a post-trades certificate and extensive (typically more than two 2 years’) relevant experience as a technician; or • an equivalent combination of relevant experience and/or education/training. Occupational equivalent Graduate (i.e. degree) or professional, without subsequent work experience on entry (including inexperienced computer systems officer); , administrator with responsibility for advice and determinations; , experienced technical officer. Level of supervision In professional positions, routine supervision to general direction, depending on tasks involved and experience. In other positions, general direction and may supervise other staff. Task level Apply body of broad technical knowledge and experience at a more advanced level than Level 4, including the development of areas of specialist expertise. In professional positions, apply theoretical knowledge, at degree level, in a straightforward way. In administrative positions, provide interpretation, advice and decisions on rules and entitlements. Organisational knowledge Perform tasks/assignments which require proficiency in the work area’s rules, regulations, policies, procedures, systems, processes and techniques, and how they interact with other related functions, in order to assist in their adaptation to achieve objectives, and advise, assist and influence others. Judgment, independence and problem solving In professional positions, solve problems through the standard application of theoretical principles and techniques at degree level. In technical positions, apply standard technical training and experience to solve problems. In administrative positions, may apply expertise in a particular set of rules or regulations to make decisions, or be responsible for coordinating co-ordinating a team to provide an administrative service. Typical activities In technical positions: • develop new equipment to general specifications; • under general direction, assist in the conduct of major experiments and research programs and/or in setting up complex or unusual equipment for a range of experiments and demonstrations; • under broad direction, set up, monitor and demonstrate standard experiments and equipment use; and/or • prepare reports of a technical nature. In library technician positions: • perform at a higher level than Level 4, including: • assist with reader education programs and more complex bibliographic and acquisition services; and/or • operate a discrete unit within a library that which may involve significant supervision or be the senior employee in an out-posted service. In administrative positions: • responsible for the explanation and administration of an administrative function, e.g. HECS advice, records, determinations and payments, a centralised enrolment function, the organisation and administration of exams at a small campus. • In professional positions and under professional supervision: • work as part of a research team in a support role; • provide a range of library services including bibliographic assistance, original cataloguing and reader education in library and reference services; and/or • provide counselling services. HIGHER EDUCATION WORKER LEVEL Higher Education Worker Level 6 (HEW 6) Training level or qualifications Level 6 duties typically require a skill level that which assumes and requires knowledge or training equivalent to:
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Samples: www.fwc.gov.au
Degree. A recognised degree from a higher education institution, often completed in three or four years, and sometimes combined with a one year diploma. Postgraduate degree A recognised postgraduate degree, over and above a degree as defined above. Note: Previously recognised qualifications obtained prior to the implementation of the Australian Qualifications Framework continue to be recognised. The above definitions also include equivalent recognised overseas qualifications. Definition 3: Classification dimensions Training level The type and duration of training which the duties of the classification level typically require for effective performance. Training is the process of acquiring skills and knowledge through formal education, on the job instruction or exposure to procedures. Occupational equivalent Examples of occupations typically falling within each classification level. Level of supervision This dimension covers both the way in which employees are supervised or managed and the role of employees in supervising or managing others. Task level The type, complexity and responsibility of tasks typically performed by employees within each classification level. Organisational knowledge The level of knowledge and awareness of the organisation, its structure and functions that would be expected of employees at each proposed classification level, and the purposes to which that organisational knowledge may be put. Judgment, independence and problem solving Judgment is the ability to make sound decisions, recognising the consequences of decisions taken or actions performed. Independence is the extent to which an employee is able (or allowed) to work effectively without supervision or direction. Problem solving is the process of defining or selecting the appropriate course of action where alternative courses of actions are available. This dimension looks at how much of each of these three qualities applies at each classification level. Typical activities Examples of activities typically undertaken by employees in different occupations at each of the classification levels. Classifications HIGHER EDUCATION WORKER LEVEL 1 Training level or qualifications Employees at the base of this level would not be required to have formal qualifications or work experience upon engagement. Employees engaged at the base of this level will be provided with structured on the job training in addition to up to 38 hours of induction to the higher education industry which must provide information on the higher education institution, conditions of employment, training to be made available and consequent career path opportunities, physical layout of the institution/work areas, introduction to fellow workers and Supervisors, work and documentation procedures, occupational health and safety, equal opportunity practices and extended basic literacy and numeracy skills training where required/necessary to enable career path progression. Occupational equivalent Cleaner, labourer, trainee for Level 2 duties. Level of supervision Close supervision or, in the case of more experienced employees working alone, routine supervision. Task level Straightforward manual duties, or elements of Level 2 duties under close supervision and structured on the job training. Some knowledge of materials, e.g. cleaning chemicals and hand tools, may be required. Established procedures exist. Organisational knowledge Will provide straightforward information to others on building or service locations. Judgment, independence and problem solving Resolve problems where alternatives for the employee are limited and the required action is clear or can be readily referred to higher levels. Typical activities Perform a range of industrial cleaning tasks, move furniture, assist trades personnel with manual duties. HIGHER EDUCATION WORKER LEVEL 2 Training level or qualifications Level 2 duties typically require a skill level which assumes and requires knowledge, training or experience relevant to the duties to be performed; or Completion of Year 12 without work experience; or Completion of Certificates I or II with work related experience; or an equivalent combination of experience and training. Occupational equivalent Administrative assistant, security patrol officer. Level of supervision Routine supervision of straightforward tasks; close supervision of more complex tasks (see task level below). Task level Perform a range of straightforward tasks where procedures are clearly established. May on occasion perform more complex tasks. Organisational knowledge Following training, may provide general information/advice and assistance to members of the public, students and other employees which is based on a broad knowledge of the employee’s work area/responsibility, including knowledge of the functions carried out and the location and availability of particular personnel and services. Judgment, independence and problem solving Solve relatively simple problems with reference to established techniques and practices. Will sometimes choose between a range of straightforward alternatives. An employee at this level will be expected to perform a combination of various routine tasks where the daily work routine will allow the latitude to rearrange some work sequences, provided the prearranged work priorities are achieved. Typical activities Administrative positions at this level may include duties involving the inward and outward movement of mail; keeping, copying, maintaining and retrieving records; straightforward data entry and retrieval. Security officers may be involved in a range of patrol duties, including responding to alarms, following emergency procedures and preparing incident reports. HIGHER EDUCATION WORKER LEVEL 3 Training level or qualifications Level 3 duties typically require a skill level which assumes and requires knowledge or training in clerical/administrative, trades or technical functions equivalent to: • completion of a trades certificate or Certificate III; III; • completion of Year 12 or a Certificate II, with relevant work experience; experience; or • an equivalent combination of relevant experience and/or education/training. Persons advancing through this level may typically perform duties that require further on the job training or knowledge and training equivalent to progress toward completion of a Certificate IV or Diploma. Occupational equivalent Tradesperson, technical assistant/technical trainee, administrative assistant. Level of supervision In technical positions, routine supervision, moving to general direction with experience. In other positions, general direction. This is the first level where supervision of other employees may be required. Task level Some complexity. Apply body of knowledge equivalent to trade certificate or Certificate III, including diagnostic skills and assessment of the best approach to a given task. Organisational knowledge Perform tasks/assignments that require knowledge of the work area processes and an understanding of how they interact with other related areas and processes. Judgment, independence and problem solving Exercise judgment on work methods and task sequence within specified timelines and standard practices and procedures. Typical activities In trades positions, apply the skills taught in a trades certificate or Certificate III, including performance of a range of construction, maintenance and repair tasks, using precision hand and power tools and equipment. In some cases this will involve familiarity with the work of other trades or require further training. In technical assistant positions: assist a technical officer in operating a laboratory, including ordering supplies; assist in setting up routine experiments; monitor experiments for report to a technical officer; assist with the preparation of specimens; and assist with the feeding and care of animals. Employees would be expected to perform a greater range and complexity of tasks as they progressed through the level and obtained further training. In administrative positions perform a range of administrative support tasks including: standard use of a range of desk-top based programs, e.g. word processing, established spreadsheet or database applications, and management information systems (e.g. financial, student or human resource systems). This may include store and retrieve documents, key and lay out correspondence and reports, merge, move and copy, use of columns, tables and basic graphics; provide general administrative support to other employees including setting up meetings, answering straightforward inquiries and directing others to the appropriate personnel; and process accounts for payment. HIGHER EDUCATION WORKER LEVEL 4 Training level or qualifications Level 4 duties typically require a skill level which assumes and requires knowledge or training equivalent to: completion of a diploma level qualification with relevant work related experience; or completion of a Certificate IV with relevant work experience; or completion of a post-trades certificate and extensive relevant experience and on the job training; or; completion of a Certificate III with extensive relevant work experience; or an equivalent combination of relevant experience and/or education/training. Occupational equivalent Technical officer or technician, administrative above Level 3, advanced tradespersons. Level of supervision In technical positions, routine supervision to general direction depending upon experience and the complexity of the tasks. In other positions, general direction. May supervise or co- co-ordinate others to achieve objectives, including liaison with employees at higher levels. May undertake stand-alone work. Task level May undertake limited creative, planning or design functions; apply skills to a varied range of different tasks. Organisational knowledge Perform tasks/assignments which require proficiency in the work area’s rules, regulations, processes and techniques, and how they interact with other related functions. Judgment, independence and problem solving In trades positions, extensive diagnostic skills. In technical positions, apply theoretical knowledge and techniques to a range of procedures and tasks. In administrative positions, provide factual advice that requires proficiency in the work area’s rules and regulations, procedures requiring expertise in a specialist area or broad knowledge of a range of personnel and functions. Typical activities In trades positions: work on complex engineering or interconnected electrical circuits; and/or exercise high precision trades skills using various materials and/or specialised techniques. In technical positions: develop new equipment to criteria developed and specified by others; under routine direction, assist in the conduct of major experiments and research programs and/or in setting up complex or unusual equipment for a range of experiments and demonstrations; and/or demonstrate the use of equipment and prepare reports of a technical nature as directed. In library technician positions: undertake copy cataloguing; use a range of bibliographic databases; undertake acquisitions; and/or respond to reference inquiries. In administrative positions: may use a full range of desktop based programs, including word processing packages, mathematical formulae and symbols, manipulation of text and layout in desktop publishing and/or web software, and management information systems; plan and set up spreadsheets or data base applications; be responsible for providing a full range of secretarial services, e.g. in a faculty; provide advice to students on enrolment procedures and requirements; and/or administer enrolment and course progression records. HIGHER EDUCATION WORKER LEVEL 5 Training level or qualifications Level 5 duties typically require a skill level that assumes and requires knowledge or training equivalent to: completion of a degree without subsequent relevant work experience; or completion of an advanced diploma qualification and at least one year’s subsequent relevant work experience; or completion of a diploma qualification and at least two years’ subsequent relevant work experience; or completion of a Certificate IV and extensive relevant work experience; or completion of a post-trades certificate and extensive (typically more than two years’) relevant experience as a technician; or an equivalent combination of relevant experience and/or education/training. Occupational equivalent Graduate (i.e. degree) or professional, without subsequent work experience on entry (including inexperienced computer systems officer); administrator with responsibility for advice and determinations; experienced technical officer. Level of supervision In professional positions, routine supervision to general direction, depending on tasks involved and experience. In other positions, general direction and may supervise other staff. Task level Apply body of broad technical knowledge and experience at a more advanced level than Level 4, including the development of areas of specialist expertise. In professional positions, apply theoretical knowledge, at degree level, in a straightforward way. In administrative positions, provide interpretation, advice and decisions on rules and entitlements. Organisational knowledge Perform tasks/assignments which require proficiency in the work area’s rules, regulations, policies, procedures, systems, processes and techniques, and how they interact with other related functions, in order to assist in their adaptation to achieve objectives, and advise, assist and influence others. Judgment, independence and problem solving In professional positions, solve problems through the standard application of theoretical principles and techniques at degree level. In technical positions, apply standard technical training and experience to solve problems. In administrative positions, may apply expertise in a particular set of rules or regulations to make decisions, or be responsible for coordinating a team to provide an administrative service. Typical activities In technical positions: develop new equipment to general specifications; under general direction, assist in the conduct of major experiments and research programs and/or in setting up complex or unusual equipment for a range of experiments and demonstrations; under broad direction, set up, monitor and demonstrate standard experiments and equipment use; and/or prepare reports of a technical nature. In library technician positions: perform at a higher level than Level 4, including: assist with reader education programs and more complex bibliographic and acquisition services; and/or operate a discrete unit within a library that may involve significant supervision or be the senior employee in an out-posted service. In administrative positions: responsible for the explanation and administration of an administrative function, e.g. HECS advice, records, determinations and payments, a centralised enrolment function. In professional positions and under professional supervision: work as part of a research team in a support role; provide a range of library services including bibliographic assistance, original cataloguing and reader education in library and reference services; and/or provide counselling services. HIGHER EDUCATION WORKER LEVEL 6 Training level or qualifications Level 6 duties typically require a skill level that assumes and requires knowledge or training equivalent to:
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