Level of supervision. Supervision is generally present to establish general objectives relative to a specific project, to outline the desired end product and to identify potential resources for assistance. Some positions will require routine supervision to general direction depending upon experience and the complexity of the tasks. Some positions will require general direction. May supervise or co-ordinate others to achieve objectives, including liaison with employees at higher levels. May undertake stand-alone work.
Level of supervision. In professional positions, general direction; in other positions, broad direction. May have extensive supervisory and line management responsibility for technical, administrative and other non-professional staff.
Level of supervision. Broad direction, working with a degree of autonomy. May have management responsibility for a functional area and/or manage other employees including administrative, technical and/or professional employees.
Level of supervision. 5.3.1 In technical positions, routine supervision to general direction depending upon experience and the complexity of the tasks. In other positions, general direction.
Level of supervision. In some positions, routine supervision, moving to general direction with experience. In other positions, general direction. This is the first level where supervision of other employees may be required. When employees are working alone, they may work semi-autonomously.
Level of supervision. In technical positions - routine supervision to general direction depending upon experience and the complexity of the tasks. In other positions - general direction. May liaise with others to achieve objectives including employees at higher levels. May undertake stand-alone work. Task Level May undertake limited creative, planning or design functions; apply skills to a varied range of different tasks. Organisational Knowledge Perform tasks/assignments which require proficiency in the work area's rules, regulations, processes and techniques, and how they interact with other related functions.
Level of supervision. 4.1. Direction is provided on the tasks to be undertaken. 4.2. Non-standard or more complex tasks will be subject to detailed instructions and checking. 4.3. Routine supervision of straightforward tasks. 4.4. Supervision received for tasks that: • Have clearly defined objectives; • Have clearly defined procedures; • Have guidelines and work routines are clearly defined; and • Where decisions are made between a range of straightforward alternatives.
Level of supervision. Autonomy Works autonomously under general supervision Complexity of Role Responsible and positive leadership role within a team Application of specialist knowledge in functional area Decision Making, Problem Solving & Accountability Suggests ideas and solutions to achieve established outcomes Ability to adapt, re-organise and respond to individuals needs Applies specialist knowledge to solve problems Communication, Customer Service & Interpersonal Skills Resolves complex inquiries and incidents by providing information, support and advice Identifies specific issues to be referred to senior staff Communicates clearly with staff and supervisors Has the ability to provide information and collaborative advice when required Ability to consult appropriately with Branch peers and patrons and provide honest, professional feedback and support Knowledge & Proficiency Understands philosophy and culture of YMCA Has extensive knowledge of YMCA programs, services and professional development opportunities Demonstrated specialist knowledge and proficiency in the area of responsibility In addition to the above General Skills, Qualifications & Experience for this Grade, refer to the following specific Skills, Qualifications & Experience that apply to the indicative roles listed Health & Wellness Area Stream – Health & Fitness Instructor Technical Skills / Knowledge Capable of training and inducting new Health Club staff Able to conduct workshops / training sessions on exercise technique Able to deliver community education seminars Able to perform basic leadership tasks such as rosters, reporting on KPI’s, lead retention programs Able to make recommendations to management regarding improvements to Health Club operations Able to step into a acting Health Club Team Leader Able to Personal train Training, Qualifications and Experience Requires Certificate IV - Fitness Instructor CPR First Aid Level 2 Requires Kinect / Fitness Australia Personal Trainer Registration Minimum of 2 years experience Frontline Services Area Stream – Membership Services Officer (Sales) Technical Skills / Knowledge Proven ability to consistently meet membership / sales KPI’s Training, Qualifications and Experience Required to have completed YMCA Customer Service Induction prior to commencing Will be required to have YMCA Customer Service and Membership Training prior to commencement and participate in ongoing relevant training Admin Area Stream – Senior...
Level of supervision. Broad direction. Will manage other administrative, technical and/or professional staff.
Level of supervision. In professional positions - general direction; in other positions, broad direction. May have extensive supervisory and line management responsibility for technical, administrative and other non- professional employees. Task Level Perform work assignments guided by policy, precedent, professional standards and managerial or technical expertise. Employees would have the latitude to develop or redefine procedure and interpret policy so long as other work areas are not affected. In technical and administrative areas, have a depth or breadth of expertise developed through extensive relevant experience and application. Organisational Knowledge Perform tasks/assignments which require proficiency in the work area's existing rules, regulations, policies, procedures, systems, processes and techniques and how they interact with other related functions, and to adapt those procedures and techniques as required to achieve objectives without impacting on other areas.
